Beautiful facility: Very neat,…read more Smells great Friendly and knowledgeable staff! Mike is very kind! Go get some guppies from them!

Came here for some shrimp and a a sucker fish. Staff is very friendly and knowledgeable, prices are…read morereasonable and they give military discount.

Great service and good prices. We bought a beautiful bunny from them for my granddaughter. A…read morepresent from Santa. Thank you to the team at NE Feed Pet Supply.

Does not carry major brands and the customer service was not very pleasent. I asked if they could…read morehelp me special order a bag or possibly bags and they acted like I was trying to move a ferry across San Antonio. Pet Barn has way better customer service.

The best groomer in El Paso Texas. She knows her (Vicky) great with animals small medium and…read morelarge. Fast service and staff is nice and friendly. I have 13 yrs going and my Samantha gives 10 paws up on service. She has done many of my fur babies over the years. Great loving care and experience. Thanks Vicky and staff.

Been taking my fur babies for ten plus years. Vicky and Patty are always great with them. Had one…read moreof my fur babies that was very apprehensive and they worked with him every time. He got to the point where he was happy to go. Wouldn't trust my Cocoa and Odie to anyone else.

I wasn't aware of the various services Petco provides. My dog has been rejected by another grooming…read morecompany cuz, they claimed she's vicious but, the tech at Petco did her paws, face & tail w/o issues + you can see them working on pets.

POOR CUSTOMER SERVICE AND MANAGEMENT…read more Cadence and another female associate who was not wearing her name badge refused to give me any more than 100 each size of their crickets. They said that they needed them to feed their animals and wouldn't get any more in until next Friday (that's over a week!!). They can get more crickets in over night and should be able to provide the customer what they need if they have the stock (which they did).

If you have fostered a pet here and its a sought breed, it will quickly go to another breeder/…read morerescue business. The fee here was about $30, the fee at the breeder is $200 and you will have to wait in line, which means you probably wont get it, because its desirable. SO, if you miss one day due to the holidays make sure and remind them that you are going to keep that pet, otherwise it will be gone.

Sometimes they don't feed the animals, they can go day(s) without food or water…read more The cones they have on the puppies and kittens can be too tight and end up choking them , I've seen it first hand. they don't take any dogs out in the runs for exercise unless a customer wants to meet with the dog. They don't take out any potty trained dogs and are the dogs are forced to hold it all day leading to illness. If they receive a cat who "isn't friendly" and obviously scared because it's in a new environment, after a week they will throw it out in their parking lot like trash. they've done this 3 times in the last few months. they've treat volunteers and employees like crap. never hearing their concerns. management is rude, careless and only in it for the money. they say they are non profit but according to Texas workforce commission they are not listed as a non profit. So they also lie. they keep people with bad attitude, who make mistakes often, and who treat customers and volunteers with disrespect. They do not care about their employees they will just fire you for no reason, without cause. without warnings, write ups, nothing. they just throw people out who are passionate and dedicated to the animals like they never mattered. they overwork their employees and only show appreciation with cold pizza and stale doughnuts. this place is a joke, the people who run it aren't genuine and don't care for anyone or the animals only themselves. If you adopt a dog or cat from this place great but I wanted you to know exactly where your money goes. it's not for the animals it's to EXTREMELY POOR MANAGEMENT'S paychecks.

We got our first doggie! Meet Reyna (aka Rey Solo). She's already the queen of the house…read more My daughter has been so lonely since we've moved here and everything was shutdown because of Covid. We knew we wanted her to socialize, and figured a dog can help her emotional state as she's been crying everyday for friends. We didn't know how to get a dog and couldn't afford to spend a lot. Enter Animal Rescue League of El Paso and Loretta. We applied to foster and adopt but the only one working and responding at this time as COVID has closed most facilities but the need is still there. I submitted my application online at their site and Loretta called and spent about 30 minutes asking me questions about what type of dog was best for our situation and family. She set up a time for us to come and I asked about 2 on petfinder but the little breeds went quickly. We went with just the notion of checking out the dogs available, and we never felt rushed or pushed. They are secure and took out temperature as we arrived. You need to ring in each time and their facility is clean and organized. All the dogs looked healthy and I saw someone cleaning out feces in the cages and each cage was clearly labeled. My kids fell in love with Shelby (temporary name) and we spent close to an hour bonding and asking questions. Everyone was kind and patient with us. The process was easy to adopt and they made sure we knew what the expectations were of owning and what we were responsible for. I would highly recommend this facility if you're looking to adopt and save a life. We felt that not only do they care about their animals, they care about potential owners as well and want the best for both of us.

Potential adopters beware. I completed all adoption requirements, provided a yard video, answered…read morequestions, and informed the rescue I was driving from Albuquerque to El Paso to adopt. After taking the day off work and driving for hours, I was called when I was less than 1.5 hours away and told I was suddenly ineligible. The owner insisted a voicemail had been left (it wasn't), and the dismissive, unapologetic tone made an already heartbreaking situation feel incredibly cruel. Denying an adoption is understandable, but allowing someone to travel hours before communicating concerns shows a shocking lack of compassion and professionalism. I hope this rescue improves its honesty, communication, and respect toward potential adopters.

This was a really cool place I've never been to. I've passed it so many times but it didn't occur…read moreto me "hey, try something other than the typical pet stores" I love the feel inside, it makes me feel like I'm back home at some of my friends houses. I was in there for 2 hours looking at everything. I wanted to spoil my pup! One gal in there knew what she was talking about and I wish I would have listened to her. I bought an animal that my tough chewer destroyed in less than an hour!! She recommended tough rings. They have an abundance of pet treats, puppy stuff, adult stuff, they have fish, I thought I saw reptile things but I skimmed those sections to not be tempted. It was like a toy store for your pets, I wanted to get him everything. They even have doggie cookies, I had to get my pup the buy 2 get 1 free deal!! Piggie and ice cream shaped! You must give it a shot, I regret not going there sooner.