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Pets Alive WNY

3.7 (9 reviews)
Closed • 5:00 pm - 7:00 PM
Updated 3 weeks ago

Services - Pets Alive WNY

Animal shelters

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1 year ago

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2 years ago

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2 years ago

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6 years ago

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8 years ago

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5 years ago

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6 years ago

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9 years ago

An agency that does their due diligence and really cares about the animals. Wonderful, dedicated staff and volunteers

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The Pit Chic

The Pit Chic

(2 reviews)

I was referred to The Pit Chic by a colleague when I was having a Very hard time with my rescue pup…read morebeing aggressive towards other dogs. I was moving to a walkable neighborhood and needed to be able to walk her past other dogs without being afraid she would try attack them - which she always did! I was at my wits end because I didn't have a fenced yard and if you have a reactive dog you know that dreaded feeling that comes over you when it's time to go for a walk. Kelli was so kind and listened to our issues, came to meet us and assess the situation and put a plan together for training. She's dependable, competent, kind and supportive. I learned more about my dog and myself during our training then I could have imagined. One thing that stands out to me with Kelli is how shes not judgmental or criticizing when training us. And I do mean US because it was as much me - as it was my dog, probably more Me. Now, not only am I am able to walk my dog past other dogs down the street, and take her to day care (which wouldn't take her before because she was so reactive) my own confidence around all dogs and I must say even around other people is so strong now. Thank you, Kelli! Aria the Rescuse Pup and me appreciate all you do!

We took our 8 month old pittie to The Pit Chic for a 21 day board-and-train. Our puppy struggled…read morewith impulse control and would often display aggressive behaviors/excessive barking out of frustration. He came out of the board and train a changed pup. He is now able to show restraint around other dogs, food, etc. Walking him is a breeze, he stays right by our side and rarely pulls. He no longer barks repeatedly at us or gets in biting moods. The structure that was provided by Kelli and her staff at The Pit Chic established a great foundation for our puppy that we continue to build on now that he is back home. 100% recommend these services. We will be bringing him back for future boarding as we know he is in good hands there

Brighton Eggert Animal Clinic and Pet Resort - Going to see Dr. Sinclair

Brighton Eggert Animal Clinic and Pet Resort

(112 reviews)

Still 5 stars. My first review was on the grooming department. I also do use the vet services, for…read moreover 5 years as well. Dr Sinclair is a wonderful Veterinarian ! She is very friendly and knowledgeable and always treats my dog with great care. I never feel like they are trying to oversell me on unnecessary treatments, which I really appreciate (especially because I can never say no). The clinic is always clean. Never long wait times.The entire staff is very nice from the time you check in untill you check out. I highly recommend Dr. Sinclair looking for a great veterinarian for their furry friends. The also offer a paw plan insurance. As well as a loyal program (FE Furevet loyal) where you earn points to redeem on retail purchases, boarding stays, flea/tick/heartworm preventative, veterinary services and free nail trims/anal gland expression.

*** I'm expecting a representative from the Brighton-Eggert…read moreAnimal Clinic may come on Yelp, and post a reply to this review....so anticipate that. An after the fact thought, and attempt to mitigate negative PR. That is all it is when an office responds to a negative review. Understand that clearly. Unfortunate their demeanor and service wasn't better right out of the gate - then I could've saved my time writing this.*** What is being shared below is the honest truth and our personal experience. OUR EXPERIENCE: New customer/patient to this clinic. Service was very businesslike and not warm or welcoming. Was offered a smile and short "welcome" when we arrived for our appointment at the front desk. Intake: After being taken into an exam room with a woman who completed our patient intake process (from NYC area) was shocked to find out that she was neither a veterinarian technician nor anyone even trained in the veterinary science field of study. How could that be you ask? Good question! We would LOVE to know that ourselves. A lay person was offering us information and details about our pet's specific medical care, complete with vaccine recommendations, before we even saw the veterinarian? Very interesting indeed. That alone was the first TURN-OFF and red flag. If I wanted someone that was caring for my pet based off of their "experience/years working with animals".... I could've found someone that was uneducated working at a local pet shelter to offer me some general advice possibly? A lay person sharing vaccine recommendation and administration timing with patient's owners? This was not a vet tech, this was not the veterinarian. This is what we were paying for? Seriously? No- thank you! If they pay them less, it saves the office money. Hiring staff with no formal degrees= cost-saving implementation. Encounter with vet: When the veterinarian came into the room, the visit was friendly. There were offered suggestive services based on our pet's specific situation. Overall encounter with veterinarian was as to be expected. Not overly friendly, but professional. Upon conclusion of the visit, we were expeditiously and immediately offered a financing option if we so decided to move forward with services for our pet. Pricing estimate was offered, and strategically inflated total price was presented. Urgently followed up convincingly communicating "the benefit" of enrolling in a care plan to pay off the total charge. This option was friendly and professionally encouraged on numerous fronts. There obviously must have been financial kickback to the veterinarian's office if owners enroll in a care plan to pay off procedures/services that may be pricey ....over an extended duration versus paying all upfront all at once. We were told we had to make a decision right then and that we couldn't take it home and think about it because everything needs to be paid upfront before you leave the office. We were given a few minutes to mull it over, and then a staff member poked their head in the room and asked if we were ready yet...if we had made a decision? The whole thing felt very rushed. No time to research or to conduct nearby area price comparisons with other veterinary offices. Take it or leave it approach. There were other complicating factors that I don't want to get into on this post: very poor communication between the office and owners, unprofessional staff, lies that are being shared with patient's family/customers in an effort for the veterinary office to "CYA". Overall, experience was business centric, unwelcoming, obviously strongly financially motivated. Definitely - NOT patient centric care. There must be quotas behind the scenes in regards to how many patients the veterinarians and staff can "pump through the system" per day in order to make the practice the maximum amount of money possible. It was very obvious, and frankly sad and shameful. There are other reviews on Yelp talking about how the care is "not patient focused", but is definitely financially motivated (as well is the experience at many other veterinary offices in today's world). Where did the small town vets go? The veterinarians that went into practice for themselves. Those vets that really cared about your pets and would call your family in the evenings just to check up on how your pet was doing and just let you know that the vet genuinely cared? A distant memory apparently..... Overall, not impressed with this office. We will finalize any possible outstanding obligations with this office, and frankly will NOT be returning. General turnoff, and bad experience. WORD TO THE CONSUMER: Do your research, read all the reviews about a veterinarians office when you are looking for a provider for your pet. If you are seeing multiple negative reviews ---- that cannot just be one person's opinion! Demand better. Money talks, so if you're not satisfied.....walk! Be safe. Keep your pets healthy, and love them deeply!

Pets Alive WNY - animalshelters - Updated May 2026

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