Overall: Condescending staff. Multiple false credit card charges. No quick resolution.
Am already inconvenienced, as pump displays error message, requiring multiple trips to and from car. Talk to Sanjeev and get pre-authorized. Politely request explanation, as concerned about double charges. He says no. He laughs, and in mocking tone says he can charge me twice if I like. I firmly say no, and again review with him the process, and my receipts. He reassures me no.
Days later, he lied. I get several false credit card charges, almost twice my purchase. I call. 2 staff won't resolve, inspite of my evidence available. Manager is not in, has no voicemail nor email. Staff insinuate I lie without seeing any evidence.
Called credit card. Resolved in 5 minutes. read more