Great clip job on our golden doodle. Super friendly and reasonable price. Will definitely take him…read moreback. Highly recommend them.

From the owner: Locally owned and operated. Our staff love and care for you and your pet like family.read more

Our Italian Greyhound, "Sophie", passed over the rainbow bridge on Tuesday. Cascade Veterinary had…read morediscovered cancer throughout her body. We looked for a service that would come to our home and anesthetize Sophie while we held her. We found Nicole Vega of Hummingbird Veterinary who came promptly. She answered all our questions and offered all of the other end-of-life services that might be required. After anesthetizing Sophie, she lined up a cremation service, source for an urn with inscription, and took Sophie with her to follow through on all those services. Dr. Vega was thorough and compassionate at every step of the process. She was thoughtful enough to create a clay medallion with Sophie's foot prints impressed in it (see pic). It turns out that Dr. Vega is well known and highly regarded in this area. She substitutes for other veterinarians when asked. We've decided to take advantage of the preventative care service she offers. Her philosophy of "an oz. of prevention is worth a lb. of cure" makes excellent sense in a time when other veterinarians are scheduling their services one to two months out. Her services to us were 5-Stars!

It can be such a hard decision to say goodbye to our four-legged family members, but I always hoped…read morethat when the time came to say goodbye to my girl, I'd be able to use an at-home euthanasia vet. I feel very fortunate Dr. Vega was available for us - she was so organized, communicative, and professional from the first email communication until her departure from our home. I was really impressed with her calm demeanor, that it was important to her that we were all as comfortable as could be before moving forward, and that we had all our questions and concerns addressed. She was kind and efficient in all the right ways and I wouldn't hesitate to call upon her again or recommend her to a friend. Thank you, Dr. Vega, for your compassion in such a difficult time. You are a blessing!

Our dog passed in the night, the next morning I called, Mark answered, was empathetic and I felt…read moreunderstood as someone processing a loss. He made an appointment in short order, and I was able to care for the details of closure for my wife and I in our grief. This was much more than a transaction, it was people helping people.

We were traveling from our home in NW WA to Casper WY. when our 13-year-old Lab's heart gave out in…read moreOmak WA. Alpine Vet in Omak kept our old boy until Mark from Columbia Pet Service could pick him up for cremation. Even though he was 10 days out, Mark had our dog ready to pick up 5 days after he retrieved him from Omak. We picked up his remains on our way back through Wenatchee and Mark was very responsive to our calls and a very compassionate friendly person. Thank you.

Brittany took my scared/aggressive dog & with patience & love created a whole new beautiful…read morecreature! Thank you LeeAnne

Our little Roxie just had her first spa day with Britney at this business. She listened to what we…read morewanted and did a great job working with our Bernadoodle. I highly recommend the company and the groomer.

I brought my German Shepherd here to stay a couple of times and they did an amazing job at watching…read morehim while I was away. They are very thorough with their guidelines but it's only to protect your dogs from choking on small things such as toys or treats. My GSD was known to have behaviors such as fear aggression and separation anxiety but their staff made him feel very welcome. I brought him in muzzled the first time to meet the place as I feared he would bit the staff, however, they requested I didn't muzzle him on his first time staying. To my surprise, not only did he not bite any of the staff, but he would also let himself be pet by all the care takers and play with them. I'm truly thankful for these guys.

Dogs looked great, no problem there . Grouchy, abrupt woman in office was very difficult to work…read morewith regarding costs. I had to leave my dogs for two weeks because of an emergency. She initially said $1060.00, came down to $960 and said we'd see when I got back. I'm 85 years young. I had a difficult time navigating the many numbers to call, email address etc. also, numerous times when they are open, drop off, pick up, etc. Because I like Chelsey and the dog did well I may go back

Ultimate problem: they put themselves before the pets and clients…read more Pro: great groomers who do an excellent job Con: Price Scheduling Their prices started expensive but I liked supporting a new local business. Prices have continued to rise until a bath and cut for my 30 lb dog cost $115! I always schedule with the same groomer, Elaina, as she does an excellent job and I like the consistency for my pup. Recently I was leaving on a trip and my 89 year old mom requested a grooming first as it was needed. Elaina wasn't available so I scheduled with another groomer. That groomer called and canceled the appointment saying she couldn't work on another groomer's client. I explained the circumstances but she would not budge. I had to leave a dirty, shaggy pup with my mom. When I came home her hair was matted from being too long. She was scooting on the carpet with poop stuck to her long fur. And my pup was trying to chew her nails back herself! I've been a customer for 3.5 years. This was unacceptable. They put themselves before the needs of the pets.

Very knowledgeable in all aspects of pet care products and grooming. Their customer service is A+…read more I highly recommend them for your pets' needs.

I do not recommend Lucky Paws Luxury Pet Retreat in East Wenatchee…read more My partner and I boarded our cat with her for 7 days during the height of summer. She assured us our cat would have air conditioning in the small outbuilding she used for cats (however it was shut off when we arrived but she promised to make sure it stayed on while they were there) as well as regular visits from the owner and cage cleanings. Looking around the yard, it was covered in dog feces and we both had a funny feeling but we stupidly ignored it. We returned after our trip to find our cat as well as their bedding, soaked in urine with feces all over the floor, the AC completely shut off in the sweltering heat. In additon, food and litter were scattered across the bottom of the kennel (obviously it hadnt been cleaned, likely at all during her stay) and a traumatized cat. She also charged us more than we were quoted.

Incredible facility that is committed to affording your boarded pet the best possible environment…read moreduring a stressful time. My dog Hoss had his own room that was air conditioned. The exercise area is a shaded huge yard with lots of grass and it even has a fire hydrant. Pick up and drop off were very profesionally handled and every question answered. I took his favorite brand of food and his dish and he was a pretty happy pooch when I picked him up. I was having surgery and the staff and owners were very understanding and helpful when my schedule needing to flex a bit. I recommend them and would trust them again unreservedly to take care of my buddy.

Lovely shelter that genuinely seems to be improving all the time. We had a great conversation with…read moresome staff members about the dogs that were available for adoption that might work well with our current resident dog. Plus we walked through the cat area and got to see some cute kittens so truly what is there to complain about!

Before picking up our adopted kitty they called us and said she had to be put down. They said…read morethere was two kitties we could adopt. We drove an hour to go get the two kitties and when we arrived they had let someone else adopt them. Not a good experience.

Great location right next to the mall. I purchase my fishtank necessities here, also I get my dogs…read moregrooming needs taken care off. Mayra helped me out today with Roko. She's great, Roko really liked her. I love the convenience of setting the appointment on the mobile app and dropping him off. Mayra did a full check up on him. From ears to nails, prices are good. Only reason for four stars is that PetSmart stop carrying Rokos food. I would of liked to do all my pet shopping in one location.

Consider this review a public service announcement: Avoid this place and go to Petco instead. It's…read moreabout a block away. You can thank me later. SUPER aggressive employees that are rude and extremely sarcastic and condescending. It's pretty rare that I can walk into a business and have such a negative experience within 20 seconds of interacting with an employee that's so bad I turned around and immediately walked out. Maybe it's just an issue with the "plump" woman at the front? One can only hope she's an isolated issue that a manager will "handle."