We have been to Mid-America numerous times and spoke with them on the phone as well and the people…read moreawesome! I believe that with any great company the people that work there is an extension of how the company itself operates and every interaction I have had with Mid-America has been stellar. Each person I have dealt with has been professional, courteous and very helpful. Thank you to a very well represented company.

They used to have a rewards system based on how much you purchased. They deleted all of the rewards…read moreand said they changed servers. I believe they didn't want to pay out the rewards and blamed it on the new "POS" system! They suck!

I love going here. The girls are nothing but nice and helpful. Very clean and stocked. Never got a…read morebad product yet. Will recommend this place to anyone smoker or not!!!

No customer service. If you are that disappointed in your career make a change. Prices are higher…read morethan other places also.

Great place to find cute gifts, apparel, earrings, and blankets. Service is always great as well!read more

Very good selection of cigars, pipes and pipe tobacco . Nice lounge with good seating . Sports on…read morethe big tv.

wonderful staff willing to help with all your questions and a great selection of cigars in any…read moreprice range your looking for as well as great selection of pipe tobacco and pipe and accessories

The staff are always helpful and fun. The cigar selection is great and the prices are reasonable…read more Sometimes they hook me up on special days like birthdays and funerals etc lol I'm currently smoking the 90 year Padrón eating ribs on the house tailgating the Super Bowl. I'm a serious cigar aficionado and this is the best smoke I've ever had. Don't forget your ID because they check them.

Love this place. Love the selection, the environment, and more than anything the amazing staff…read more They are kind, professional, and very helpful! Any rational person would have these same views. Love the people here, the regulars who come in... but it's welcoming to new comers. Highly recommended.

Not a bad smoke shop. They have tons of stuff and options. Need gummies? Check. Need a pipe? Check…read more Need carts? Double check. I also like the spacing. It isn't cramped in here. Staff is ok. One lady was extremely helpful, but the two younger ladies weren't the greatest. I guess I was bothering them with my questions. I wish there were more options for vape juice. If you like fruity stuff, you're good. However, there was only 2 options for tobacco flavored juice, and both are extremely low or no nicotine. They have a great selection of kratom though.

Great customer service and super cool store!!! They always have a great selection of incense.read more