Our experience with Conser started after we signed up to pay the inflated, and hopefully someday…read moreillegal $700 appraisal fee (Was $350 2 1/2 years ago). Shortly after arranging this we were contacted by our broker who said an the appraisal company was demanding an additional $150 because we lived in a county area and had a pool. We were told the now more inflated fee was due to the need for more research. Conser eventually made it out, past our locked-in rate time we paid extra for, and Milo (Trey) Phillips came. Trey told me he would only be at the house for twenty minutes or so. I walked around with Trey and told him about all the new updates that had been done since we bought the place two and a half years ago (new water lines throughout, all new electrical, Quartz and granite countertops everywhere...basically a 95% complete remodel/restoration of the house and with all high-end options). Trey made note of what I said was done, but didn't ask for any receipts, which I had ready for him if he wanted. Trey spoke to me at the conclusion of his visit and basically dissed my home, saying things insinuating it was below average and wouldn't score well on paper. Trey also admitted he wasn't all that familiar with the area and wasn't hopeful that he could find good comp's. We ended up getting our appraisal report later on. The estimate was at least $40,000 below where our previous real estate agent and broker suggested it would be at. Looking over the appraisal in detail, there were options and amenities left out and not checked. The land value itself was also VERY under estimated (based on the other smaller plots for sale on our same street). Our comp's chosen were laughable. They included smaller neighborhood homes inside the city limits of a town 5 miles from us, one foreclosure and one home that was half the size of ours with two less bedrooms and a bathroom. These appraisals were collected by searching over a three year time span. Though Trey's training and experience is well touted in his report, he appears out of touch, but more than likely, just doesn't care. I wouldn't recommend this company to anyone; but it doesn't matter because you don't have much of a choice when it comes time to putting your name in a hat for an appraisal.

I have worked with the people at Conser Appraisers for years. They are real professionals. Tons…read moreof experience, integrity and good old fashion strong work ethic. They are a reliable and respectable company with a strong local family tradition.

Great appraisal service! Our house was appraised by Carmen Adams. She did a wonderful job. She…read morereally knows her stuff! She's very professional and caring, up to date with the current market, thorough and extremely fair. We couldn't have asked for anything more. Everything worked out perfectly! We will highly recommend AIA to everyone we know. Thank you Carmen!!

Excellent Appraisal service. Excellent knowledge of the local real estate market, and was able to…read moreprovide an outstanding appraisal given the unique property. I would not hesitate to use this company again, and would recommend to anyone who needs this service.

I have an antique loveseat, an heirloom, I plan to sell and even though reality was not as I had…read morehoped ($$$), she gave me an honest estimate as to its current value. This included the possible manufacturing history of such a piece as well as pointing out details and/or flaws I had not noticed that affected the value. She also elaborated on the past and future trends to watch for my consideration at a later time of sale. It was a valuable learning experience, history lesson and reality check I highly recommend.

We inherited over 70 original paintings and Cummings met with us to advise on how to get them…read morevalued and sold efficiently. The cost was minimal and the advice was valuable. We highly recommend them.

I have been attending Capitol auctions since they opened. Has it seriously been 10 years?! I've…read morebought jewelry guns and more from here. This place has been my first stop every holiday to find something special. The crew at Capitol are as honest as they come. Professionalism and responsiveness are normal here. Good deals and quality items every sale are always to be found. It's worth the drive.

Well, I've gotta give it to them - my 2 star review was responded to by management (always a good…read moresign to me that someone cares) and I felt like I needed to give this place another run. As I mentioned in my earlier review, I wasn't too fond of going in person so I have been checking this auction out online for the last few months. I must say the quality of the items as well as the overall 'feel' of the auctions has improved. Since I am not doing this for entertainment (like lots of nice folks) I prefer bidding on line due to the distance (Salem) and I can avoid the drive IF I don't purchase anything. You have the option when you buy online to pick up the items or have them shipped. So far we have only done the pickup and it has all been super smooth. Overall, the professionalism of the owner & the types of good items they have been selling has been far more to my liking - so much so that an additional star is certainly deserved. I suspect if they keep going this way that they will continue to rise in my estimation.