Nightmare experience at Peters - do not use!!! I took my best shoes into the store to be reheeled. I was told it would take 2 days, but after 2 weeks of trying to get them back, I was told they'd lost them! They'd posted my shoes to another store in another part of the country and said they were too busy to look for them! I begged them to get my shoes back for me (heel or no heel) until they finally admitted they couldn't find them. They gave me a replacement pair, but refused to refund me the money I'd paid for the new heel! When I asked they argued with me and were very rude (barely apologising for losing my shoes). They also told me this has never happened before, but since I've found reviews online of people telling the same story. I'll never use them again and would advise everyone avoids them as well! read more