You're going to be treated well... until that cash leaves your pocket. Once all the paper work is…read moresigned, you mean very little to Kawartha Chrysler. I purchased a used 2011 Jeep GC Overland, and traveled from Alberta to pick it up purely because it was $4000 cheaper than any comparable in Calgary. The dealership obviously raved about it's impeccable condition and previous owner status. The catch was that this vehicle has a TIPM issue. It doesn't happen all the time, but ever couple of weeks and at an increasing rate the vehicle will crank but not start!! Yes a 2011 vehicle that doesn't start... FUN! This is a known issue with Mopar, and was likely plaguing the previous owner who traded the vehicle in. When reaching out to Kawartha, I got no response for 3 weeks. Then finally a response, now 7 weeks have passed and Kawartha has yet to contact me about this issue. I've been completely ignored.. you will too. The other catch.. when I arrived from my 4 hour flight and 2 hour drive, the headlights were filled with moisture. The salesmen said something ridiculous about how the vehicle had just been washed. Yes, these headlights are supposed to be SEALED so that moisture doesn't build up in them and wreck the ballasts. The tail light lens was cracked and the rear hatch release button didn't work. None of this was communicated to be prior to arrival. The tires on this vehicle just barely passed our Alberta inspection, you buy a $36000 vehicle, and they threw some crappy irregularly worn tires on it. I have photos... the side treads were all unevenly worn due to alignment problems. So now I have a Jeep that doesn't start all the time... what did Kawartha do about it... NOTHING! Avoid this place it's not worth it, even if the price is lower, you're getting what you paid for, it's not a deal!

I had a salesman try to sell me a car- and when I said I needed a week he texted back and said he…read moredidn't work there anymore! Total time between texts- 3 minutes; I kept them all in case I ever had to prove it. I called to speak to the owner and he refused the return my call. Same with the sales manager! Arrogant, irresponsible and stupid- avoid this dealership at all costs.

Top notch, excellent, cream of the crop, first-rate... Class A. It's the perfect name, as far as…read moreI'm concerned, because that's what they provided me with - the best service in town. I live in Toronto, but due to limited space in my big city digs, I store my snow tires in my parents garage in Peterborough. When I called the Honda dealership in late November to make an appointment to get my tires changed, I figured it would be a breeze... Since this is not a review of Trent Valley Honda, I will spare you the details, but suffice it to say, they screwed up... big... and I left with the job undone and very little time before I needed to leave to make it back to the city for work on time. Enter Class A. Every other place in town seemed to be frazzled and overrun by people doing just the same as I was and hurrying to get snow tires on at (what we thought was going to be) the last minute. But not Class A. They listened to my situation, put me on a brief hold to check scheduling, and came back to report that, under the circumstances, they had found time to fit me in. When I arrived, they took my car in right on schedule and were done in no time. Staff was amazing, the waiting area was stocked with magazines and had a television screen showing CP24, and I made it to my destination with time to spare. Thanks guys!

Ok shop, a bit pricey but honest and seems to replace/fix problems every time I bring my car in.read more

Cant say enough positive things about it. Recently was taking a trip driving from Bancroft to…read moreRichmond hill and my car started acting up. went to Canadian tire and was told they couldn't look at my car till Wednesday, drove down the street to ducks, he came out almost immediately to check over the car, diagnosed the problem, fixed it and then didn't charge me. Turned out my wheel was so loose it almost fell off thank goodness he knew what was wrong and fixed it. I shuttered to think of what would have happened without his help. Thank you so much!!

Passing through Peterborough we had muffler problems. The fabulous people at Ducks Automotive not…read moreonly took the time to assess the problem but fixed it and got us back on the road quickly. Thank you so much.

I've had two cars worked on recently by them and they have been fantastic. Another shop said I…read moreneeded a new catalytic converter for $3000 and Connellys fixed it up for $350. I will keep doing business with them for all my cars in the future. They are honest and don't try to gouge for unnecessary work.

Amazing Service! highly recommend these great guys very honest. Cole was awesome and he knew…read moreexactly what my car needed. Thanks guys for the awesome service.

I love these guys every time I go there I always end up paying a little bit less than I was quoted…read more and they called me to approve every extra charge, which is amazing.

NOT TRUSTWORTHY…read more "Avoid This Shop for Safety Checks!" Took my Lancer to Master Mechanic for a safety check, and it was an absolute nightmare. Halfway through, they called to tell me they couldn't find my wheel lock key and said they'd only charge me an hour's labor because they cannot complete the safety che k without it. I told them the wheel lock key was in the glove box, but they refused to check. I ended up paying $120 for an hour of labor and now they expect me to return and pay $169 again for the safety check. All because they didn't bother looking where I told them the key was and saw a young kid they could scam another 120$ from. This isn't the first time either. They pulled a similar stunt with my Mustang last summer and I ended up having it scrapped. when they were called on it. There was "nothing they could do" Lesson learned. I'll be taking my vehicles to Fitzsimmons from now on. Don't waste your time or money here. Absolutely would not recommend! 0 stars if possible.

I was very impressed with the care given to a brake issue on…read moremy Mercedes S63 (first time customer) A thorough explanation of what was needed and potential cost was given before work began. Subsequent service work was done in the same manner.

great guys. super nice. only $40 for a oil change. the woman there was super kind and friendly.read more

Service department is very busy, but always get the job done!…read moreChris is sales knows his product very well. Can talk the tech about every model.

Thank you for fixing my Mom's truck lock!! I would highly recommend this Russell Toyota! The…read moredealership advertised a 2010 Toyota Yaris. I was looking for a reliable car for my 84-year old Mom. Brendon the used-car manager and Kathir the sales representative let me know that the car had just come in and they hadn't fully evaluated it's condition. I took it for a test drive and noticed a few safety concerns, they immediately sent the vehicle to their mechanics and presented me with a list of repairs to be completed before purchase. When they mean CERTIFIED, they really mean certified!! I picked the car up and it was in perfect condition!