It looks nice and new, or at least remodeled. The beds are typical shelter singles but other than…read morethat it looks like a new chic middle 2-3 star hotel. The security and staff (front area) seem pretty disorganized but I'm just a quick visitor...

Shelter and staff is Ok for the most part if u have all your eggs in one bin (if u no what I'm…read moretrying to say). On the defense for others, the food for us should be ALOT better. THEY ARE GIVING US SLIM TO NONE FOOD 4 BREAKFAST, LUNCH AND DINNER. Quick ex: this Thursday night they gave pizza and a vegetable. If it wasn't for the donation from who knows where, ii would be hungry. Mind u I'm 35 fit, no mental health & work!!! ii find it unfair for them

Hello sir My name is Lamiaa Mohamed…read more Phone number 347-785-6061 Shelter/ 1424 Herkimer St, Brooklyn, NY 11233 I have been living in Shelter for more than 3 months The social worker treated me in a racist and insulting manner for 3 months, refused to a apply me for voucher and gave false information More than months she refused meet me. I didn't know what the reason and why is it racist religion or what. I meet the director of shelter many times and told her every thing happened with me she gave me different appointments as in imagining below and whe I go to the worker social services on the time I didn't find here. Is this policy for the camba.org Hope to hear from you soon. Thanks.

I was told on the phone they do not accept used clothing because the ladies would not wear them,…read morebut they would accept name brand and new clothing. Another time I was told that they don't have space. So they have space for new, name brand clothing but not for gently used? Doesn't make sense and something about this is really disturbing. Spin it any way you choose but it feels wrong. I donated everything to another pantry in Brooklyn and everything thing, shoes, clothing, bags, coats was gone in 30 minutes. I also had my daughter pack up all her gently used clothing, teaching her to help those in need but she learned another lesson and I will leave it there.

What an amazing time I had here today helping CHIPS to serve the community..... it was exactly…read morewhere I needed to be today. I absolutely LOVE to help others so this was definitely my kind of party. The staff was very friendly and nice. To be quite honest, I've never even heard of this place before this event but I'm so glad that I know about it now. I will definitely be back in the near future to volunteer again. CHIPS houses 9 young women who must be 21 years old and over and pregnant in their third trimester and allows them to have a place to stay for one year. They must go back to school and participate with in-house activities. CHIPS offers so much more programs as well. I spoke with Denise who is the executive director about the possibility of me coming back to volunteer with my church and she said that it was fine but I would have to participate in a training class which takes place the second Thursday of each month at 9 am and the last Thursday of the month at 6pm. I had a great time volunteering alongside my fellow Yelpers Peter D, William K, Aura B and Steven S. I'm looking forward to more opportunities like this in the future. Special thanks to Peter D for putting this together and allowing us to give back to the community. Life isn't just about receiving but also giving.

Place is kept clean. The Safety Staff are be on Professional! That also includes The Safety…read moreSupervisors!

Filthy , horrible place to send families with small children .. how does my baby try to walk ?…read moreWhere do we cook ? There's nothing in the area , everything is ALWAYS DIRTY

These people who work here are extremely unpleasant and unprofessional…read more They take all the donations for themselves you can't even get a hygiene kit if your homeless they don't help you then they want to hide behind the word of God

This marks my 200th review on yelp!…read more I was looking for a place to donate food and was referred to this place. This place is open 24/7. All in-person donations are to be dropped off with the gentleman at the front desk. You can also request a receipt if needed. They have different events throughout the month. The pantry drive is every 3rd Saturday.

The Safety Staff are very hard working along side the cleaning staff! They even maintain the same…read moregreat customer service under compromising times!!!!!

This is an old hotel which was turned into housing for homeless families. Only people with children…read morecan reside at this shelter. They accept donations in kind and have a wish list on the Homes For The Homeless website. I cannot attest to the cleanliness and accommodations of the residents' rooms, but the lobby was clean and bright, there was a security guard at the front, and the staff has been friendly and nice ever time I've gone to make a donation of clothing, books, toys, and food. They have carried the donation bags from my car and always gave me a copy of the receipt for tax purposes. Seems like a great cause and a good group of people.

I'm also having a hard time with project renewal. Got my voucher, found an apartment (on my own),…read moreall paperwork is done, but after 2 months I am still waiting for my move out date. Why? Everything reviewed by Mr. P is 100 percent correct. I'm trying to get out too!

Outside Private Contractor Project Renewal runs the Shelter. They are not DHS workers. Their staff…read moreis disrespectful. Especially the females. This is a bad thing. They don't belong in a men's shelter. The food is horrible. Although this is suppose to be a new shelter, they have removed fans, air conditioning, and the water fountain serves up warm water. So when the hot weather comes, people are going to suffer. In the bathrooms, there is no soap to wash your hands, no paper towels to dry your hand, and they removed all of the shower heads so when you try take a shower, it just comes from the overhead pipes. They are also legal thieves. What they do like most Private Contractors is extract taxpayer money from The City, provide little or no services, and then take credit for something that they don't do. For example, you are homeless with no assets. You go meet your case worker where they tell you, You need documentation. Then they tell you to go to HRA to open a case. After that, all they do from that first encounter, they just monitor what you are doing. Once you get the documents that you need, you are on your own. There are no programs to put you in housing nor do they provide program assistance to get you out of the homeless system. To give you an idea how much Project Renewal makes in a month, the City pays about 1500 a bed. Times that by 177 beds equals $265,500 a MONTH. This is just from 1 Shelter. This should give an idea how broken the system is, and how thievery comes into play here. They also don't allow food from the outside to eat in the cafeteria. Stay away if you can. I am trying to get out of here.

Franklin avenue women's shelter did a great job at keeping their word and professionalism. I was…read moretreated with respect and a few of the staff wasn't short of amazing. Ms. Black, Ms. Bishop, Mr. Henry , & Mr, Mohammed all made sure I had a great experience given the circumstances. I would recommend any women in need of shelter to go there and follow the rules. Thanks again guys

My experience was horribl, I was sent to another facility where at 2:30 in the morning only to have…read moreto transfer to somewhere else in manhattan. Sat there for over 6 hrs. I traveled for over 12 hours. They knew about my disability and sent me to a facility that wasnt suitable for my disabilitie. The staff was rude. Consistently on their phones making clients wait until they were done texting. Some staff wouldn't even respond when asked a question. Totally ignoring you. They are not organized at all. I used to work for dhs many years ago. And this behavior wasn't acceptable! Find staff that are serious about helping the clients. They walk down the hallway talking horrible about the clients. Which is supposed to remain confidentia. They have no compass ot empathy. Many people struggle with making decent money. Some people live check to check. They are only a few steps ahead of us. They could find themselves in the same situation any time. The staff needs to do better. The facility is in bad condition.

Very respectable here ! Very clean and honest people working here! They have 3 feeding times listed…read moreand dinner is at 5:30 pm , they have table seating inside ..

But for the grace of God go any of us. The blood red doors, blood red, it's said, for a reason…read more The firm I joined early two years back now volunteers. That meant a great deal to me but I never had found the time to go. Today I found that time. One reason I went was in direct response to the SNAP benefits cruel debacle. This, I thought was better than marching - walking beside and offering a helping hand. Mercy, empathy and compassion are the marrow in the national spine - the international backbone. What was to have been an act of personal protest morphed into something unexpectedly different. We've become an outwardly more calloused land of late, where selfishness and insensitivity are worn like badges of honor. They're not; they're a stain on our image to the world - worse: to ourselves. I didn't do much day except hand out chips and offer supportive subtle enthusiasm. No one will remember me nor should they - I was fortunate enough to arrive and depart as a day tripper. But it's the faces that haunted me. You never knew what lead each man and woman there or what their fate would ultimately be. Yet here we were. Crossing fates in the same hall. And there was this unspeakably overwhelming sense as nearly two hundred hungry souls filed by us as we doled out chips and hot dogs and apples that we the dilettantes were happy to do. I felt we stood at the edge of a vast sea of unknowable suffering - that our few hours were a drop of living kindness, as the Buddhists call it, in this sea that's always threatened to drown the world. I can't put my finger on this sense of today except to say I'll return to learn perhaps a greater understanding. And the staff. They reminded me of that humbled awe I felt for 9/11 and covid first responders. I may not change a single life for the better except mine handing out child but I know that offering a helping hand to those struggling in need is what defines humanity and defies inhumanity. I'm grateful I experienced this. And even catching the glimpse of so many as they passed was a bracing wake up call to what's really going on. Thank you.

Very horrible shelter location people sit in the dayroom and wait.. for what I don't know the…read moreshelter should be having beds and helping people out but they not. The shelter is big of a building and it has seem to have enough rooms to house everyone. Yet the shelter isn't helping we are not first priority I know it maybe cold. So thats the reason we don't have a bed designated yet. Overall this location deserved a 2 star because .. this is a shelter keeping people off the streets and giving a place to stay at.

This place is the worst the staff ate only there to collect a paycheck. They have you waiting…read morearound for days and weeks for something that takes 10 minutes to finish. They're not on the same page from shift to sh and will take your belongings from your locker and won't return them its a shit show and they really need to hire someone to oversee the whole entire staff