Short but sweet review - the experiences we've had at the Chicago Theater have always been…read moreconsistently good. This time was no different. My last review still stands. We arrived on time, were seated, and the concert started on time. The acoustics are great and our seats were in a good spot. We used their concession stand to get water and snacks - because we bought our tickets and paid for the concessions using a Chase card, we were given a big discount - nice. We'll continue to go to the Chicago theater when they have shows we want to see. It's a great theater and a wonderful experience.

I have been to the Chicago Theatre several times for concerts and have had experiences in all of my…read morevisits. It's an iconic Chicago landmark for catching live events. I like its ornate décor, the stadium style seats set-up which offers good stage view, the acoustics, and the overall aesthetics of this venue which makes it an ideal place to watch live events. On my recent (late June 2026) visit to see The Human League, Soft Cell, and Alison Moyet for the Generations tour, overall, I had a good experience. There were couple of issues that we had such as lack of cool air circulation inside the auditorium (it was hot and sweaty) and a couple of people standing throughout the show to dance, blatantly blocking other peoples' view and not caring about being inconsiderate and uncourteous to people behind them to which the theatre ushers had no problem with it. Otherwise, I have not had issues at this venue. So, 4.5 stars but rounded up to five. I look forward to going back here.

The Cadillac Palace Theatre is stunning! I feel so lucky to have such a nice theatre in my city…read more This place runs like a well oiled machine. Once doors open, they get everyone in and to their seats quickly. I'm impressed by how clean everything is from the seats to the bathrooms. All of the employees are very courteous and knowledgeable. I enjoy arriving a little early just to take in the beautiful architecture. It is stunning inside! The seats are also comfortable with great sightlines.

Although the actual performance and show were great, what a horrible staff that works here (sans 1…read moreperson who actually helped). When we first arrived, upon checking our tickets, our tickets wouldn't scan/verify. The usher was getting frustrated with us for this, and made us go to the ticket booth to get our physical tickets. We showed the person the tickets on our phone, and she printed them out for us -- after several rounds of confusion on her part. She was so soft spoken (in a noisy theatre entrance) that it led to much confusion. After this, we had to "cut" back into the entrance line (the security guard was helpful here) and we got thru the gates, finally. Then this usher/ticket checker who scanned our tickets (the 2nd time) was literally yelling at us on which direction to go (not a yelling as in being loud, but yelling like we were stupid). I go the way he yells at me because he won't stop yelling at me to go the direction he points me in -- which is the wrong direction. We had orchestra seats and were headed there, but this usher/ticket checker was yelling at us to go up the stairs. Fine, maybe I'm wrong. We get upstairs, and the 2nd usher again points us in the wrong direction to go further upstairs. This is again incorrect. We are flustered and confused, and not sure what is going on. We finally reach the 3rd usher at the top of the stairs, and he finally points us in the correct direction. The ushers here (Sans the 3rd one) were incompetent and rude.

Wow! This historic theater is absolutely gorgeous and breathtaking…read more We went to watch Kinky Boots and thoroughly loved it. The seats are comfortable, and sound quality was great. You could hear very well throughout the theater. The atmosphere was lively. Easy to find seats. Helpful staff. Even bathroom attendants during intermission to create efficiency, so we could get back to our seats as quickly as possible.

Fabulous mom/daughter date to enjoy The Notebook musical at the majestic historical Nederlander…read moreTheater! Terrific performances, production, musical numbers etc. Grateful this elegant theater survived & thrives. Excellent service by staff and ushers. Pit stop afterwards at Garrett's popcorn next door a no brainer.

I was at the Goodman Theatre for this afternoon's 2 pm performance of Iceboy in the Albert Theatre…read morethat stars Nick Offerman and his wife Megan Mullally as Eugene O'Nell and Vera Vimm. All the remaining performances that runs through Sunday, including tonight's show are sold out. And they have had sold out shows for the shows that Nick Offerman has been in. This show is the show the Goodman Theatre's centennial season. They have a nice big lobby with staircase that leads up to the mezzanine section for the Albert Theatre and the lobby for it. And in the main lobby they have a gift shop where I got a shirt for the show. Goodman Theatre has 2 theatres, the large Albert Theatre which they do 5 shows a season, and of course their annual production of A Christmas Carol, and the smaller Owen Theatre.

Very nice theater and high quality productions…read more The theater is conveniently located near restaurants and parking garages. The lobby is large and the staff is helpful. The seats are comfortable. The Mezzanine rows are surprisingly wide with no center aisle.

OMG! SO not what we were expecting, but so much more! We saw Romeo & Juliet--but what we saw was…read morenot the traditional play but a very modernized, highly sexualized (in the best, funniest, way) performance, based upon the basics of Shakespeare's most well-known tragedy. Let's put it this way--fight scenes were conducted with dild*** instead of swords, the language was VERY blue, with many references of LGBTQ orientation--and we laughed so hard through the WHOLE thing that my face hurt afterward. I could not recommend this experience enough for people with open minds and hearts. The venue is very small and intimate--three rows of benches--so you almost feel like you're part of the performance. If you pay for the top tier ticket, you're in the front row, and may actually BECOME part of the performance in a small way. As for refreshments, you use QR codes on your benches to order beverages delivered directly to you throughout the show, and they offer seasoned nuts or popcorn if you want something to munch on.

Ignore what you read online, doors do not open until 15 minutes before showtime. But timing is…read moreeverything. We arrived 45 minutes early, not a soul in sight so we went shopping for a bit. We got back 15 minutes before showtime and were almost the last ones seated. It didn't really matter, the venue is quite small and I don't think there is a bad seat in the place. We sat "stage side" which means the front row. (Strongly recommend these seats). Everyone is given a shot (alcohol/not flu) upon entering. Nasty red stuff but it's just setting the stage for what was to come. The actors were in full swing even before showtime. Interacting with the audience, just working the room getting us ready to get loud. It worked! There is no food for sale but a themed drink menu is available. You can order at the bar but they encourage you to use a QR code found on the seat underneath your butt. Everyone was ordering at the same time and the system crashed. I should have taken that as a warning and skipped the drink. By the time I was able to order and the time I waited for my drink, the show was half over. I ordered a "hemoglobin": Evan Williams bourbon, cherry schnapps, black cherry syrup, and lemon juice garnished with a cherry. It was awful. Robitussin comes to mind. In this case, "Pre-gaming" would have been the way to go. The premise - one actor drinks 5 shots of whiskey and proceeds to put on a show. There was definitely some imbibing going on backstage with the other actors. As the show progressed, the laughs from not only the audience but also the actors increased exponentially. There is a lot of audience participation that I'll not ruin for you. Do be warned, if you are easily offended, you probably want to skip this one. the language is pretty raunchy but it was funny. Would we go again? Maybe to see a different show but I doubt it. It's kind of one of those experiences that you need to see once. After that, it's just redundant. (BTW, I don't know if I'm allowed to say this here but look for a Groupon. I'm always up for a deal!)

WOW!!! I cannot say enough good things! The theater was stunning, the performance was amazing! I…read morewould honestly love to experience it again! Highly recommend! The entire cast was phenomenal and amazingly talented. This was my first time seeing Hamilton and it may have been the best musical I have seen to date! Our seats were in the top section and we still had an amazing view! Seriously worth every penny (and some). The theater is also in a great area that is walkable to many other attractions and restaurants which is really nice!

I was not sure what to expect but I will say that this musical blew my mind! The CIBC theatre is…read morebeautiful and there is no bad seat in the house. There were lots of people to guide you to your seat and even the guy selling drinks/snacks was very friendly. If you have not been to see this play, you must go! The dancing, singing, hip hop genre, the comedy by the King and the costumes were outstanding. One tip, they offer seat cushions for more seating comfort (just ask)! The play is very long (2hrs/45 minutes), so if you are the kind of person that needs a break, it may be best to go on a weekend or a day that you are not working. Besides that, it is a must see!

Dennis Watkins' The Magic Parlour -- Chicago…read more What a fantastic experience. If you're looking for something different to do in Chicago, put The Magic Parlour on your list. I'm a hobby magician myself, so I went into the show knowing that sometimes you can recognize the basic principles behind certain effects. But honestly, it doesn't matter. Dennis Watkins is an incredible magician and entertainer, and seeing the show up close is a completely different experience. The show is intimate, funny, entertaining, and incredibly well performed. You're close enough to see everything, which somehow makes it even more impossible. And here's my advice: Don't be the person who spends the entire show trying to figure out how every trick is done. I know you're going to do it anyway. I did too. But at some point, just sit back, enjoy the performance, and let yourself be fooled. That's part of the fun. Even as a hobby magician, I thought it was an amazing show. The combination of magic, storytelling, audience interaction, and Dennis's personality makes for a really memorable Chicago experience. Five stars. Go see it, have a drink, relax, and let the magician do his job. Small bonus out we had the VIP tickets. My wife was very awesome. It's a little intimate setting you get about another 20 to 30 minutes of Magic. Dennis asked for questions you have any doesn't really amazing magic and you get a free drink with a VIP ticket. Recommended but not required.

I have seen the magic of Dennis Watkins prior to The Magic Parlour even opening so when he…read moreannounced this theater as part of the Goodman built for magic, I was all in! I have been there for Dennis's solo show with my daughter and cousins and I treated my dad, my mom, and my family to Three Card Monte for his birthday as a way to spend time together. Three Card Monte was where the audience was seated at three tables and three different close up magicians rotated through. The magic was literally happening in front of your eyes! The variety in the three magicians was great--they had a variety of tricks, varying levels of sarcasm and humor, and overall, made it one of the best Sunday evenings I have had! Your ticket comes with a drink ticket--I don't drink, but they made me a mean Shirley Temple. My daughter bought a 2nd one at intermission and it was very reasonably priced. I made sure to have cash to tip my bartender. With Dennis's solo show, there was an option to pay to be a VIP where we got a taste of close up magic right after the general show. It was very cool and I recommend adding it on. If you love magic or even if you just know someone who loves magic, I recommend! A classy venue with top notch entertainment!

I'm not the biggest fan of theatrical opera, but it was pretty cool seeing Phantom of the Opera…read more The singing ranges and execution of the performers is crazy good. My rating is based on what my gf thought of it (she really liked it).

Weak cast the Phantom one of the worst that I have seen and christina very sweet but voice needs…read moremore I have seen each variation of Phantom of the opera And this one clearly was just to make money

We had good seats this time when we saw the band America play. It was an amazing show and the…read moretheater helped with the acoustics. CIBC Theater is a large one. I can't guess how many seats but when we were there, it was packed. I didn't any open seats in the theater. The theater is beautiful, with decorations restored to it's opening in 1906. The seats are comfortable and our seats we on the mezzanine levels, center, so our view of the stage was great. America does a good job with their light show, and as I mentioned above, the acoustics are quite good. Like other large theaters, CIBC has a snack and drink stand, and they sell merchandise from the theater and the band. We use a Chase credit card and there was a discount when we got drinks - a surprise. It was a very good experience.

Won lottery tickets to Hamilton. Once we picked up the tickets at will call, we saw our seat…read moreassignments. Unfortunately it came with an obstructed view. If the speakers were smaller or floating, we would have seen more. Outside of the fabulous performance, I would say I was just meh on the theater itself.

Great production at this beautiful theater! Everything seemed organized and there were concessions…read moreavailable and a decent amount of intermission time- much needed to use the women's restroom. We decided to go with the last minute as we were in town and even though the seats were in the balcony section, we still very much enjoyed the production. Sound and lighting were great. Seats were comfortable. I saw a wide range of clothing attire but it was nice to dress up since the theater is so classy. Security was seamless.

Sharing a letter that I wrote to Broadway in Chicago and the Cadillac Theatre for which I never…read morereceived a response: I am writing to share a concern regarding audience management during performances at your theatre (Cadillac). I attended The Phantom of the Opera last night and unfortunately, the experience was significantly disrupted by a visibly intoxicated family seated nearby. They spoke throughout the performance and, most notably, sang very loudly during the final song--directly over the performer during what is meant to be a pinnacle and emotionally powerful moment of the production. This behavior was disruptive and diminished the experience for many audience members in the surrounding area. This was not an isolated incident. Last year, while attending Moulin Rouge at your theatre, I experienced a similar situation involving two belligerent and intoxicated audience members who talked, sang, danced, and cried audibly through much of Act I and part of Act II before finally being escorted out. I paid $250 for my ticket last night to see one of my favorite musicals, and it is deeply disappointing to have that experience compromised by behavior that should be unacceptable in a professional theatre setting. Audience etiquette is essential to preserving the integrity of live performance, and more proactive intervention would go a long way in protecting both patrons and performers. I want to emphasize that the theatre itself is beautiful, and the productions you host are outstanding. It is precisely because of the quality of your programming that I feel compelled to raise this concern. I strongly encourage you to consider stronger audience management practices to ensure that future performances can be enjoyed as intended.