If you use this service (and I recommend you do), I can only pray you get the wizard that is…read moreCarlos. Efficient, clear and very friendly. Helped resolve in a timely manner thoroughly.

Ace Plumbing was quick with response and sent someone onsite right away…read more Josiah was right on time, even though he had some trouble finding parking with the ball game going in the block. He identified and cleared the blockage in our kitchen sink right away. Cleaned up afterwards, checked thoroughly that everything was working and there were no leakages. I would highly recommend him and ace plumbing for the job

Our shower/bath wasn't draining properly. A weekend appointment with Discount Plumbing Rooter was…read moreset up for someone to come by. I received a text from Discount Plumbing Rooter Services the night before, letting me know that they would arrive between 8am-10am the next morning. They even included a photo of the plumbing tech that would be stopping by - as well as a fun fact about them. Knowing that I had firm window of when they would be arriving and who to expect - put me at ease right away. The next day - I received a text alerting me to the plumber's upcoming arrival. Adan G arrived with a big welcoming smile, and with his teenage son in tow. They were so professional and put on disposable shoe covering booties over their feet right away to enter our place. Once inside - they were quick to access the situation and use a large snake device to unclog the blockage. They were so personable throughout the process. I loved learning when talking to both of them, that Adan's son - has been dreaming of becoming a plumber since he was three years old. He was a huge help throughout the process and he would hand tools to his father upon his request. Once finished - they were prompt with cleaning up any pipe residue on the bathtub. It was beautiful to see water easily going down the drain. All three of us looked on with satisfied approval. If you're looking for a reliable, skilled, and friendly plumbing service to help you with a clogged drain or plumbing issue - I highly recommend reaching out to Discount Plumbing Rooter Services. Trust.

Based on my recent experience, I have the following words to the wise to offer anyone who deals…read morewith this company: 1. Document everything they do, including when they arrive and when they depart; and 2. Insist that they provide you with an itemized invoice, which clearly indicates the time and materials for which you are being charged. Some background to these words: On March 5th, I went to Discount Plumbing Rooter Services' website and requested a service call for a clogged bathtub drain in a rental unit that I own--with a partner--in Noe Valley. Discount Plumbing gave me a time window of 2:00 to 4:00 pm that same day. I received a text message that their plumber(s) were on the way at 2:08 pm. My tenant later said that she thought the plumber(s) arrived between 2:15 and 2:30 pm. [Note: I say plumber(s) because she only met with one (1) plumber, but couldn't rule out that there wasn't another one. This is relevant to my subsequent bill.] At 2:45 pm, the plumber she dealt with (O.G.) called me and said that the bathtub overflow pipe was loose and needed to be replaced. If it wasn't, I should anticipate that the tub would likely leak into the ceiling of the bathroom that was located downstairs. The overflow and tub drain pipes typically are sold as a single unit; so the tub drain pipe would be replaced at the same time. O.G. quoted me a price of $2,588. When I noted that Discount Plumbing offered a 10% discount to seniors, he said the bill would be $2,329.50. Faced with this reality, I told him to go ahead and replace the overflow/drainpipe. At 5:25 pm (3 hours and 10 minutes after his arrival), O.G. called and said the job was done and requested payment, while noting that he would subsequently email me a copy of my invoice and photos showing the work that was done. When I looked at the invoice, I found that it did not provide any details as to the work done (i.e., hours worked and materials used) but rather just stated that it was a "Custom Job Scope 1000" having the above-stated unit cost. As a licensed civil engineer, I have for 30+ years prepared proposals/estimates for work assignments and submitted subsequent invoices on innumerable jobs and have always provided clients with my "estimated" time and materials costs in my proposals and my "actual" time and materials in my final invoice. For that reason, I called Discount Plumbing the next morning (March 6th) and requested a revised invoice that provided that level of itemization. That call was forwarded to O.G. who indicated that he would do as I requested. I finally recieved an itemized invoice on March 9th, which stated--and I quote: "The bathtub drain line was clogged, and the existing waste-and-overflow assembly was loose and not structurally sound. To properly clear the blockage and prevent future leaks, we removed the old waste-and-overflow assembly and installed a new, solid waste-and-overflow system. This ensures the drain is secure, leak free, and capable of supporting snaking in the future. We then ran a 20 foot cable snake through the line to clear the clog. The line was found to be full of hair buildup. After clearing the blockage, we tested the new piping and drain system to ensure there were no leaks and that water drained properly. The workspace involved difficult access, which added complexity to the repair. Price Breakdown - Bathtub Drain Repair & Line Clearing Parts * New waste & overflow assembly * New drain components (gasket, strainer, washers) * Installation hardware & fittings * Consumables (putty, tape, sealing materials) Parts Total: $415.00 Labor includes: * Removing old loose waste & overflow unit * Installing new waste & overflow assembly * Running 20 ft snake cable to clear hair blockage * Testing all connections for leaks * Verifying proper drainage * Hard access work conditions * 5 hour project Labor Total: $2,175.00" Based on the above, I have concerns, which affect my review of Discount Plumbing: 1. If the work was finished as of 5:25 pm (as stated by O.G.), why was I billed for a 5-hour job? To do so, he would have had to worked until 7:15 pm based on his 2:15 pm arrival time--another hour and 50 minutes. During that additional hour fifty, I was charged $435 per hour. For what? 2. The itemized invoice implies that 2 plumbers were present (based on the use of the word, "we"). That potentially might explain why the billing rate was $435/hour; plumbers in the Bay Area typically charge $100 to $200 per based on experience and $435/2 = $217.50. However, why were 2 very experienced plumbers sent to deal with a clogged drain and why did my tenant on meet only 1 plumber? I can't prove that O.G. left well before 7:15 pm nor that only 1 plumber worked on my job because I wasn't there but I have my doubts.

Had a random plumbing issue where the water heater just stopped working out of nowhere--no hot…read morewater at all, middle of the morning, perfect timing. Called them and they showed up way faster than expected. Guy knew exactly what he was doing, diagnosed it in like 10 minutes, explained it in simple terms (not the usual confusing plumber talk), and had it fixed the same visit. No upselling, no dragging it out. Everything's been working perfectly since. Clean job too, no mess left behind.

I've called upon Fast Response Plumbing a number of times now for both my residence, as well as a…read morerental unit I own in San Bruno. They have fixed a dripping bathroom sink faucet, replaced the internal mechanism for a bathtub drain, and cleaned out grease buildup in a kitchen sink pipe. Additionally they worked their magic in unbelievable time when my hot water heater tank unexpectedly died the day before I had house guests arriving from out-of-town - they were able to obtain and install a replacement for me THE SAME DAY! I have appliance warranty coverage, who sent a Rep out to review the situation but they were not able to schedule anyone for almost two weeks out, yet Fast Response got the job completed the same day -- and for several hundred dollars less than the appliance coverage referral company had quoted me. The guys I've talked to have always been friendly and informative as well.

I reached out for plumbers when two of my bathtub drain levers were stuck. They were some DIY…read moresteps online suggesting how to clean it, but one still wasn't working. Doing the Yelp Projects, Atlas was one of companies that responded quickest and was able to schedule something within a couple days. They assessed the problem, gave me a straight forward quote and replaced the lever assemblies. Apparently it's pretty common for those lever assemblies to get jammed do to cleanliness, buildup or corrosion over time. i was happy with the work they did.

Great service affordable price and prompt Would highly…read morerecommend them and will call them back again for future

We can't say enough good things about Johnny from Citywide Plumbing. He handled our whole home…read morerepiping project, and from start to finish he was honest, flexible, trustworthy, and incredibly communicative. Johnny truly treats your home as if it were his own, which gave us so much peace of mind throughout a major project. He seamlessly coordinated a roof drain replacement with our roofer, making the entire process feel effortless on our end. We always knew we were in good hands. Johnny is easy to get in contact with, follows up consistently, and never leaves questions unanswered, his follow through is impeccable. On top of all that, he's just a genuinely kind, professional person and a pleasure to work with. We're so thankful for Johnny and wouldn't hesitate to recommend him to anyone. If you're considering Citywide Plumbing, you'll be lucky to have Johnny on your project.

We had three plumbing tasks to check-off: add a utility sink somewhere in the garage, add a second…read morespigot for the back-half of the yard, and replace the p-trap in the kitchen sink. For all three, Johnny offered options with advantages and disadvantages of each, and let us choose which was best for us. All three tasks were done quickly, and at a high-degree of quality -- and all three were clean after the work. (Actually, he left the floor of the half-bath in the garage where the utility sink ended up *cleaner* than it was when he started!) Absolutely would recommend, and would call Citywide Plumbing again for any new plumbing projects around the house

Our center has been having backyard sewer issues (older pipes) and Precision Rooter & Drain have…read morebeen able to help us whenever it gets back up. The staff respond quickly, are able to explain what the issue is, and give clear plans/explanation on how help address it. There are also able to give a quote based on the service and do honor their warranty if something is needed (based on experience). I think it's a good value and like the fact that we're supporting a local business. Additionally Evelyn from customer service and Mario are very professional and take the time to listen to what is needed. Would recommend to others. Thank you Precision Rooter & Drain.

10/10 Mario came by to clear out 5 drains, and did an amazing job. Especially with our outdoor…read moredrain, great communication and very well priced! Highly recommends

Edwin was fantastic! patient, informative and professional. Great job! Needed some work done on the…read morewater heater and Edwin was great in completing

Their guy gave me an estimate for 3x what everyone else is quoting. for a flex hose replacement…read more That is a waste of everyone's time. He also couldn't find the door to enter my building and he told me that he wouldn't fix it because he's not in the vendors' list that my building maintains. When we asked the building management about this, they said "as long as the contractor is licensed and insured, they can work on this". I'm very disappointed.

Needed a plumber to help remove the old toilet fill valve and replace it with a new one. Most…read moreplumbers were busy on a rainy Sunday. I called General SF and spoke to Yevgeny. He told me he could not get to my house until approximately 9:00 pm. He was very professional and even tried to help me for free, when he asked me to text him a picture of the fill valve. Unfortunately, his suggestion didn't work, so I needed him to come in person. When he arrived, he impressed me when he removed his shoes without being asked. I wasn't going to ask him to remove his shoes, as there was a water leak and the floor was just recently mopped. He replaced the fill valve effortlessly. I looked at my son, as we were struggling with removing the old fill valve. Leave it to a professional. He cleaned up the job area and I was charged a reasonable price. I would recommend this business without reservations.

Great service, went the extra mile to make sure that everything was in great shape. Super organized…read moreand detailed work, and reasonable pricing. Highly recommended

Highly recommend Ismael. He handled an in-wall shaft installation for me and did an excellent job…read morefrom start to finish. This was not a simple project, and Ismael took the time to plan it carefully, ask the right questions, and make sure everything was done safely and correctly. The work was clean, precise, and well finished, with no unnecessary damage to the wall. He also left the space neat when he was done. He was punctual, professional, and easy to communicate with throughout the process. If you need someone you can trust with in-wall work or anything that requires real care and skill, Ismael is a great choice.

Third job from HH team. Prior two pros were equally great. Plumbing pro, Jake, was professional,…read morequick and adept in replacing our kitchen faucet. Recommend Jake and HH.

Great experience with Phil and his crew. They installed 3 Toto washlets at our home and none of…read morethem were straightforward. Phil took the time to come out personally and ensure they could be installed. He and his team were also very clear about all of the specific details for sign-off before starting work. Couldn't be happier with how the installs turns out and Phil's communication throughout the process. Highly recommended.

I had a Mr Steam shower that was not producing very much steam at all. I called Lutz Plumbing and…read moreEdwin came out to diagnose and made recommendations. Two of their others plumbers Dario and Julian came out to make the repairs but that did not solve the problem. I called back to let them know that it was still not working and received a call from Phil within an hour to address the repair issue. Phil said he would order another part and would have someone out to replace at no charge for the part or the visit. Unfortunately the steam unit still did not work correctly. Phil said he talked with Mr Steam and the company sent a number of parts to repair the unit. Unfortunately the new parts did not solve the problem. I then thought about getting a new replacement unit, but Phil said he had some other ideas and would send his technical supervisor Sean out. After Sean's visit the and a followup visit, the steam shower was working like new. It was discovered later that Mr Steam had sent a new updated part that was not compatible with my unit and caused so many of the miss diagnosis. Throughout all this frustrating time Phil remained positive and used all of his resources and knowledge to fix the situation. During one of our many conversation he said, "We will stick with it until fully resolved", and he did. Yes it was a frustrating situation, but Phil and his crew were patient, courtesy, and positive throughout the process.