I have been trying on Phone for 20 minuets to get in touch with your branch in Redditch I came in…read moreto the store on the 26-08 20 for new glass's and after testing the optician said i had a shadow behind my one eye, she said she would refer me to my doctor sending him by email a report he never received it so phoned VE and she said she would send report to me for me to take to doctors and know that he had received it, that never came so phoned again she said she would put another in post I still have not received that phoned again and no one answering after 20 mins not good

Although this store is well equipt staff were largely unhelpful to my aging mother and I felt this…read morereflected very poorly on their attitude towards both NHS customers and those looking for less expensive glasses. Atmosphere within the store is sterile, unwelcoming and clinical making for an uncomfortable experience for those browsing for new frames. Staff seemed more interested in potential price of sale than actual customer satisfaction.

Good opticians - the reception staff and opticians are friendly and do a good job!…read more Not a very huge range of fashionable glasses for small people though!

A Tissington is a good quick pro optician who helps in every need regarding the eye care.read more

I didn't actually buy a pair of spectacles from John Pike, I just had an eye test here before I…read morerealised that I needed another one just to be sure. I started losing my sight about a year ago and I have absolutely no idea why. Some people have suggested to me that it must be age catching up with me; I am a little more reluctant to admit this myself. The inside of the shop is clinical and hygienic; the sort of feel a dentists has to it. The specs were displayed beautifully behind some perfectly fitted lights. I was impressed by all of this; it is everything I need from an optician. The staff were friendly about the prognosis, one that I was in denial about until I got a second opinion. I was impressed by their professionalism and I desire to come back here again some time soon.

I visited spec savers last July, and was seen by an optician called Spencer. He unfortunately gave…read moreme some bad news, which he contacted the Eye Hospital about and he referred me over to them immediately, and my problem was diagnosed and dealt with over the next 8 months. I am so grateful to Spencer and spec savers and cannot praise the whole team enough.

DREADFUL SERVICE. Pain in my eyes from glasses. Prescription wrong twice to start. Remade glasses…read moretwice. Took them back with pain in both eyes told to go home and wear them. Went back again different woman with dark hair became annoyed and very stern when I said pain in my eyes. I felt intimidated by her. She sent me home sternly to wear them AGAIN! No offer of refund. Never worn the glasses. Ignored! Wrote review on Google and they are refusing to give a refund. And don't be fooled by any reply they give on here as they've refused to refund in the past few days! £149 down the drain. Never again! Specsavers Redditch Sainsbury's.

Great deal on glasses and staff very helpful in giving advice on using NHS voucher scheme for eye…read moretests and for money off glasses, very easy to understand (and well explained) pricing policy for those entitled to NHS assistance with eye tests/eyewear and the staff were very courteous and non-judgemental. Facilities for eyetesting were upto date and testing carried out efficiently and with a minimal wait even on busy days. However they are situated at the top of a very steep flight of stairs