got to be the worst haircut EVER!!! after taking in a detailed photo and talking through the cut I…read moreexpected the final cut to at least come close Having completely omitting to add layers that i'd specifically asked for she then seemed to get quite annoyed and literally started hacking into my hair leaving it WAY too short (i'm talking 1/2 inch here) with clumpy longer bits at the front and this was supposed to be a senior stylist.

I started getting my hair done here at the end of 2009 and have always been very happy with the…read moreresults. The staff are really friendly and helpful. Due to the salon's popularity I would advise to book in advance, although I have been lucky to get last minute appointments in the past. Top marks for service and value for money.

Suffering from a Balance Disorder and Major Anxiety attacks I had my hair cut today it has taken a…read moreyear to get to a hairdresser, and the staff could not have been kinder to me,they understood my fears and never once made me feel uncomfortable.I love my new look and would definately go back when I can.Thank you all.

I have used this Salon a number of times as it's the closest to my house and I've had hugely mixed…read moreexperiences with it. Previously they could just not keep hold of stylists - everytime I went they had different ones meaning it was impossible to build any kind of relationship with a given stylist. This seems to have improved a little of late. My last visit to the Salon was approx 4 weeks ago. The stylist did an all but fantastic job - pretty much loved the cut. My BIG problem - and it's been one for quite some time is the truly horrendous attitude and total lack of customer service given by the receptionist/trainee. She all but grunts at you and this last time I had the hairwash from hell. It was agony - raking her fingers through my hair really hard, water that was plain cold, the level of the neckrest (ouch!). She never once asked if I was comfortable, was the water temperature okay etc. The 'head massage' part of the shampoo was torture. I asked her to change water temp, said my head was sore from the 'brutal' technique but all to no avail - she didn't take a blind notice to anything. On getting into the cutting chair again my head was subjected to a going over with the towel and brush that was really painful. To add insult to injury she didn't ask if I wanted anything to drink. Honestly - her attitude was appalling and the salon should be ashamed if they have failed to notice the continuing poor performance and utter lack of interest in the role. They really need to work on making the salon 'come together' - something is missing...... Would I recommend - hmm in all honesty I just don't think so - which is such a shame as it could be great given its location, captive market etc.

Haircuts were reasonable for the price. The hairdressers are self-employed, yet the owner feels the…read moreneed to constantly interfere in conversations between them and clients. No prices are displayed on the wall or in a leaflet for customer reference (instead they are handwritten in smudged pencil in the back of the appointment book held by staff). No till, they are cash only and no receipt provided. The day I was in I was told the wrong prices and even after establishing the correct prices after the work had been carried out I was still overcharged. Won't be back.