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    Petco

    2.4 (50 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - Petco

    Bath and groom only

    Private dog training

    Petco Photos

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    I was overcharged for essential shampoo product without my knowledge for extra $24. My estimate for dog grooming was $93 (basic bath and haircut) and ended up $126 with taxes. Not a honest business practice will not come back.

    Chels C.

    The worst part of the store is it's staff. 99% of them. You can never find one when you need them. Even if you find them they don't look enthusiastic to be speaking with you. They have a great selection of Beta Fish, and baby Beta's too. The rest of the selection is very basic. Mainstream name brands we know but nothing out of the ordinary for a Pet Store. I only come here when I desperately need to and I'll keep it that way.

    Cashier name and manager name with district number
    Chelissa G.

    Yesterday I went to pickup a online order. I told the cashier (Luis) that i was there for a pickup. He page the manager for assistance. I'm still waiting for the manager. I ask the cashier if he could get the manager because i was on a hurry, that's why I placed the order online because i didn't have much time and it wasn't fair that customer that came after me where been taking care before me since I was still waiting for the manager. The cashier (Luis) said that he's job was to be at the register since he was the cashier. his job duties include customer service too and that i needed assistance. The cashier started been very rude with me. Finally the manager comes and the cashier was still talking rude to me even knowing I was explaining myself to the manager and i wasn't talking to him. At some point the cashier and me went back and forward because i got tiered of him been disrespectful with me while I was talking with the manager. I also apologized to the manager because at some point i did answer the cashier back but I told that it was just to much for me to stay quiet. Even when I ask for the cashier name and the phone number for the district so that i can make a complain, the cashier was responding all this with a really bad attitude. I told him I wasn't talking to him ( the cashier) but he just keep going. At no point the manager (Dan) said anything to the employee. The Manager didn't delegate at all. He didn't even ask the employee to stop... The manager look scared about the employee and the situation. When the manager handle the piece of paper to me with the cashier name, phone number for the complain and his name, the manager hands where shaking. I honestly feel bad for the manager because obviously he was very nervous but also I would appreciate having a manager that can delegate his duties. Its my understanding that every work position with Petco included customer service

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    7 years ago

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    Diane

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    Dexter V.

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    Page 2 of 2

    Ask the Community - Petco

    Review Highlights - Petco

    I am so grateful to Roe and her associates for always treating my baby with respect and taking such good care of her.

    Mentioned in 3 reviews

    Read more highlights

    Spot's Spot Pet Grooming - Our puppies :) one boy one girl .

    Spot's Spot Pet Grooming

    (189 reviews)

    Spots Spot is in a great location within Fishtown. The parking can be tricky but I've been able to…read morefind parking right out front or on the side streetand it was mid to late afternoon. I took my husky Sofia for a grooming. Bring me to Philly, I found this place on Yelp with great reviews. They did not disappoint! I've taken Sofia to many groomers over the years and this was the first time that didn't have lose hair while leaving the place. That alone gives them a 5 star rating. They provide other services as well, I opted to get her nails painted because, well, she's almost a real girl. Plus, after grooming and manicure, she walks with her head high and a pep in her step! I would recommend Spots Spot for anyone with pups that shed throughout the year. Make them your one and only stop for pampering your pooch!

    ‼If your cat is named Blue and was groomed at Spot Spots pet grooming on Girad Ave , PLEASE READ…read moreTHIS. I just picked my dog up from his appointment.. While there your cat was on the counter being groomed and I turned around to let my pup out of his crate in the main room and heard the groomer yell "STOP IT" followed by a loud slamming sound.. I jumped up and turned around and the cat looked terrified.. the groomer nervously started telling me "I've been fighting with this cat all day" along with some other nervous remarks... I'm not sure if he slammed your cat down on the table but to me that's what it sounded and looked like... I would never want to bash a business without fully knowing, so it is up to your own discretion.... Please if you bring your pet there be extra cautious , I for one will never be bringing my pup there again.

    DoggieVIP Philly

    DoggieVIP Philly

    (91 reviews)

    Art Museum District, Fairmount

    I'm emotional writing this, as my sweet dog passed away unexpectedly in March, but this is a long…read moreoverdue review. To fellow dog parents, I cannot thank this place enough for the care they provided my Great Dane, Mattis, over the past 3 years. Their employees have always been kind and truly enjoy spending time with the dogs. There was always a warm welcome, "Mattis! Hey buddy" before we had even checked in -my dog LOVED going here. The general manager, Antoine, is seriously the nicest and most thoughtful person. Anytime a dog got sick, he'd let us know when and what symptoms to be on the lookout for in our own dog. Mattis would break a nail, Antoine would call me to let me know and what he was doing about it, and then I'd pick Matt up at the end of the day with a bandage carefully wrapped on his foot. He knows each and every dogs' personality, who to separate, who plays well together, when certain dogs need a break inside etc. Antoine, your care, hard work and attention to detail made us immensely comfortable leaving Mattis during the workday, I am so grateful! The owners are friendly and heavily involved, it's common to see them at pickup/throughout the week. My work schedule could be hectic, a few times Matt was the last to be picked up and they were always gracious about it. There's nanny cams of the dogs every day. And my most FAVORITE part, we would get multiple texts/photos of our guy every time he stayed with them. Mattis would get so excited at morning drop off and come home exhausted from a fun day playing with his doggy companions Living in a city apartment and having a fully in-person job can make dog ownership difficult at times, I'm thankful Mattis had a wonderful place to stay and play during working hours. Forever grateful for you all!

    When moving to Philly, finding good pet care/boarding options for my dog was high on the priority…read morelist. DoggieVIP has been amazing time and time again. I am super grateful to the staff here for taking such good care of my sweet but somewhat anti social dog while I am away, and for always being so communicative about how she is doing and any small issues that arise during her stay. The space is clean, they are strict about capacity, and they do a thorough socialization check prior to allowing dogs to come for boarding or daycare. This past weekend, I had an issue arise where my sitter had to leave town unexpectedly. DoggieVIP absolutely saved the day by allowing my dog to come stay for the weekend on late notice. They answered my panicked texts and calls immediately and took such great care of Fred while I was away. This spot is great about sending photo updates and all reservations can be made via text message, which makes scheduling a breeze. I will continue to use this location and their Riverwalk location anytime I travel. So grateful and can't recommend them enough!

    BONeJOUR

    BONeJOUR

    (68 reviews)

    Old City

    We absolutely love our dog groomer! From the moment we pull up, our dogs can barely contain their…read moreexcitement-they just know they are about to be pampered by people who truly care. The cage-free environment makes such a difference; it's clear the owners and members of the staff genuinely love dogs and treat each one like their own. Every visit, our dogs come home looking and smelling fantastic, but what really stands out is how happy and relaxed they are The team is always so friendly, welcoming, and engaged with the dogs-they take the time to greet every pet, make them comfortable, and are so careful and kind throughout the grooming process. It gives me such peace of mind to know my babies are in such loving hands. It's rare to find a place where the care and passion for animals is so evident. I can't recommend them enough to anyone looking for a groomer who goes above and beyond for both pets and their people!

    First of all, let me just start out by saying that the reviews saying that Kim is anything but…read morewelcoming and informative are just... idk, wrong. I'm a frequent shopper (I live right around the corner), so I am always stopping in with my pup (Yosha). Every employee I've intersected with in this shop have been nothing but super helpful and have steered me in healthier directions for my pup, money aside. I feel like I'm always learning something new every time I go in there and it's Yoshas favorite store, so, highly recommend. OH. They also have these really great Icelandic treats for your pup- amazing. A little smelly (I avoid carrying those around in my pocket) but jammed with nutrients and my guy loves them. Highly recommend BoneJour. They are also the only place nearby that carries Farmina, so, shop local, everyone!!!

    Petco - petstore - Updated May 2026

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