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    Petco

    2.6 (98 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 week ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

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    Reviews With Photos

    Dog haircut done badly!
    Ernesto C.

    Petco Decatur ruined my dog's Christmas! I took my dog to Petco Decatur to get grooming for Christmas photo. They said a specialist would do a great job. Totally the opposite. Instead of Christmas, he gave me Halloween Horror! The trauma took a year to try them again and spoke to the manager Jamie, she would not honor what I was promised by the previous manager. Jamie said I would not take my dog to Petco Decatur for doing such a bad job! That's the manager for you! Horrible and should not work at Petco if she doesn't understand how it feels to be a pet owner.

    Alina S.

    Jesus was awesome. So kind, patient, and helpful from start to finish. He treated my fur babies with such care, like they were his own. He took his time, didn't rush anything, and made sure everything was done right. He even printed out the vet records for all six of them and offered to email them too, which was a huge help. I'm in the middle of moving, so life's been a bit hectic, but Jesus made this part completely stress free. He truly went above and beyond, and I'm so grateful for him.

    Chanté B.

    This location is the closest to Skye Canyon area with a doctor. The Tropical site is temporarily non-operational due to a lack of on-site medical staff. Nevertheless, today was remarkable, with check-in 30 minutes prior and instant attendance. The staff displayed unwavering professionalism, warmth and compassion toward my pet.

    Genesis M.

    Mike and Najee are my go to however everyone here is AMAZING! Mike does an excellent job grooming our baby every time and sometimes Najee does her baths . I am extremely picky about where I take her and who I let groom her but these two young men & honestly the whole grooming department here are seriously outstanding ! I've been coming here for over a year and every time I've been so impressed ! Also please make sure to tip, grooming is VERY HARD WORK , imagine doing that all day long. They all deserve the best

    DO NOT TAKE YOUR PET HERE TO BE GROOMED!!! This place is not doodle or pet friendly. Please, go to a professional instead for grooming services. Our Goldendoodle received a double ear infection after receiving treatment from this location on 09/19/21. The following morning, we noticed that Maggie was lying in a corner and was visibly irritated. After we checked her ears we saw caked gunk and liquid leaking out. During check-in we prefaced that she was prone to ear infections and they guaranteed that precautions would be taken yet the inside of her ear was extremely wet. After a trip to the animal hospital where she had to be sedated and is now on antibiotics plus a $600 vet bill after a $200 grooming service. Absolutely unacceptable. Please take better precautions or don't advertise yourselves as making "pet health and wellbeing a top priority," as listed on your website.

    Monique W.

    Wow!! This Petco location is quite amazing! My daughter and I were in the area, so we decided to check it out! The Petco location is located off of the 215/Decatur. There is a lot spacious parking available at this location. Inside the Petco, there is plenty for toys, food, and care available. There is also a grooming salon located inside. The store was well-kept and clean. Inventory was fully stocked. The staff was friendly and asked if we needed any assistance, we kindly replied. We ended up picking out a cat toy and a few food selections, specifically the Royal Canin cat cans.

    Anise A.

    I will not shop with Petco they are Insensitive to their customer needs! I was asking for a refund and was told I can't receive one for training that I won't be able to rebook...

    Abuse

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    2 months ago

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    Petco C.

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    5 months ago

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    Petco C.

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    1 month ago

    The groomers are great with my dog and we are thankful for Delena! My Miss looks great and everything is perfect.

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    Petco C.

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    19 days ago

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    5 months ago

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    3 months ago

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    1 year ago

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    3 months ago

    The staff was incredible during one of our toughest days. They were so compassionate when we had to say goodbye to our beloved dog.

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    5 months ago

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    8 months ago

    Dirty tubs, no towels, rude staff -- Petco Decatur self dog wash is a total mess. The experience was a complete waste of money.

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    2 years ago

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    5 months ago

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    1 year ago

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    1 year ago

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    10 months ago

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    8 months ago

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    3 years ago

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    2 years ago

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    6 years ago

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    Diane

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    3 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    7 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    Another successful visit to Petco! They have a strong aquatics department at the store. Ask for Chris or Alex!

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    4 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    Way too loud in here (music). This location appears to focus on a "hip" atmosphere instead of being service focused.

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    6 years ago

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    Dexter V.

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    5 years ago

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    5 years ago

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    Petco Support

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    3 years ago

    Great groomers but I feel like they are always so busy that my dogs my rushed. Does a great job.

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    3 years ago

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    Page 1 of 3

    Ask the Community - Petco

    Review Highlights - Petco

    I'm not sure why the bad reviews, everyone has been super helpful in setting up a fish tank (that previously held our fish from the pond as it leaked), and our pond.

    Mentioned in 3 reviews

    Read more highlights

    Barking Dogs Self-Wash & Grooming - Centennial Hills

    Barking Dogs Self-Wash & Grooming - Centennial Hills

    (272 reviews)

    Centennial

    Great service, dogs seem happy when they come home. Been there a few times and service is…read moreconsistent..

    Took our dog-ter to get groomed & decided to self wash our other two dog children. Everything was…read moregreat here, from the minute we walked in until the second we left. Hannah was nice, friendly and patient with our hairy little puppy, and the self wash stations for our two doggos was easy to use and well-stocked. Only downside is that they only have two showers available, the soaps there aren't that strong (you have to use a lot to get a good lather) and the grouchy woman next to us decided to blow dry her giant black chewbacca friend in our direction pelting us with its tumbleweed sized hairballs for over a half an hour. (Think she was mad that we took the taller shower) rude, but I believe in karma so maybe one of you with an even bigger dog can go there and get her back for us. (Pwetty pwease?) After seeing how beautiful Hannah made our little princess fuzzball look, we booked another appointment for our two chonkertons because we weren't satisfied wiith the way we bathed them. (Not their fault, ours.) Hannah treated them well and groomed them wonderfully. They left smiling and so did we. Long story short, this is the BEST place to go to groom your doggo and a good place to go to look for sepcialty foods and treats. People here are nice, place is clean, grooming is EXCELLENT. Highly recommend Barking Dogs!

    Spoiled Pup - Bonnie received a facial and probably her first.

    Spoiled Pup

    (212 reviews)

    Southwest

    First time trying a different grooming place and decided to book with Deka. Pricing depends on dog…read morebreed/weight. Our dog Appa gets scared with new people, but Deka approached him slowly and with care. We received pictures of Appa during his appointment which we appreciated! Deka advised us about a bald spot on Appa's coat and said to spray some moisturizer on it. Overall we will definitely be coming back and experienced wonderful service.

    My husband and I brought our 10lbs Shih Tzu Ginger for a first time full groom here. We are from…read moreTorrance California and she regularly gets her grooming done every 4-6 weeks. We are here for the holidays and it was her first time in Nevada so we wanted to give her a groom experience over here. I'm glad we chose this place because the hand scissor skills and experience was top tier! They actually do get spoiled. She got her photos taken during the groom and after! Her hair was very soft and she smelled so good. There were still some armpit knots afterwards but it was very minimal and hard to spot so missing it was very likely but not impossible. I know Ginger is not fond of having her under brushed so I think her groomer did not want to force it on her and prioritized her comfort which I definitely understand and would rather prefer it that way. Her overall cut was honestly very surprising to me. It was very symmetrical, detailed and polished. I can usually tell when they cut more clipper focused (from bringing her to different groomers which let me see the different styles--I'm picky) because some thigh edges get left out, some indents get visible, and it ends up being a random longer tuft of hair though in this cut there was visibly none. The hair her groomer cut (or Kandice in particular) was molded and shaped well. She nailed the round face, her legs and the start of her tail by her butt looks more flushed and it feels flowy. It's hard to explain. There was a tuft of hair by her butt before that didn't really flush the start of her tail and now it's basically cut well--I feel like I'm saying jargon at this point but you have to see/feel it in person to tell. The cut by her visor was also so admirable. It looks so straight and detailed; I'm so happy with it. I can tell she took her time, and that Ginger was comfortable enough to let her do it. I'm pretty sure it's a given with all the pictures you see here. Them taking pics of the pups before and after just shows how confident they are in the final look. I'm really satisfied with how she cut Ginger's hair! This raised my standards a lot more with hand-scissor cutting and I fear I might have to start looking again around Torrance sigh. Now, the store itself. In the morning when I dropped her off I got the strong dog odor smell when I opened the door which I'm not fond of, because her groomers at home do not have that so it's possible to mask the smell. Though when I picked her up the store smelled okay, so it might have been one of the clients, but just a heads up that it can be one or the other. The entry experience was awkward, but nothing bad. They just don't greet you until you get to the register bahaha. Their merchandise was so cute. I wish I budgeted for that, but it'll have to be for next time. The price was a little inconsistent as well because before when I called they said that it would be around $90 since the groomer I chose is $20 above the beginning price of $70, but I ended up paying for $100 and some change. I didn't mind because the matts might've been the issue and we usually pay around that price back at home, but just be prepared to bring extra. They cut really well so I had no issues paying more than I was quoted for, but some people might not be. This is where I take off a star when it's regarding the storefront and the pricing. Regardless, all-in-all great visit with some minor understandable inconveniences. They take their time with your pup, they SPOIL them. Their hand-scissor skills are very proficient, and you get cute pics of your pup depending on the season! There is no doubt when they take care of your pup. Thank you so much for taking care of our little Ginger during her vacation at Nevada. We will definitely come back if we stay here with her again next holiday when we come back to visit my husband's family. Thank you Kandice! Happy holidays!

    Petco - petstore - Updated May 2026

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