Make appointments on line then because they did not have any other appointments for the day they…read morechanged my appointment to the next day at a different time. They do have a Groomer coming in, but they will not let the Groomer groom my dog at the original time that I had, I even have a picture of it, but they don't believe me so I will never buy from the store again. I will never groom from the store again and I severely hope that you take my advice and never do that either.

Very disappointed with the grooming service. My dog left just as stinky as he came, and they didn't…read moreeven finish the full groom and I had to pay full price. My dog's past groomers never had an issue with my dog's behavior. Apparently the groomers on staff couldn't finish clipping his nails or finish his cut because "he was flailing" and "he was trying to bite them." She was showing us when I went to pick him up how he reacted to the scissors, and it was clear she just no effort to restrain his movements, and just didn't know how to make my dog feel more comfortable. They made no effort to right their wrongs with his grooming, no offer of a discount or anything. They just suggested I spend more money to take him to a vet to finish the job. I asked if he actually bit them, and they said no. Save your money and go to a groomer who knows how to handle a dog appropriately.

The grooming is done well. The groomers are exceptionally good at their jobs and listen to exactly…read morewhat you want done. They frequently run out of the l bandannas but they always make it right.

2 things one they have enough pet foods and another thing they may have cats and kittens but no…read moredogs or puppies of any kind now is that possible where you go to PetSmart where they are not smart enough to have dogs or puppies really think that through people

Great service and good prices. I used to take my dog to Petsmart as he doesn't need groomed often…read morebut their pricing is high and after recent news coverage of abuse that's occurred at PetSmarts I decided I needed to switch. Sherri is very passionate about what she does and is very personable. I definitely trust her with my fur baby.

First time I took my dog to this pet smart. I got the full package, but groomer said dog would not…read morelet her use the dryer that removes excess hair. She did not offer to take that service off my bill. She left. Eventually another groomer brought my dog out, but had an attitude. I will not bring my dog back to this grooming salon. A very disappointing and unsatisfied experience.

Absolutely worst experience anywhere. Signs all over the store for no appointment necessary 2-6pm…read moregrooming services. Took my dog and was yelled at by the staff when I inquired about grooming and told "read the sign stupid it says any questions ask an employee". Thought that's what I was doing?Treated and spoken too like a complete idiot and told to take it up with corporate. Just got a new dog and was planning to spend quite a bit of money on supplies while he was being groomed only to be treated terribly by their grooming staff. Wow, just wow. Have been a loyal PetSmart customer for 15 years and never experienced anything like this. This is why hiring the right people is so important. Do better PetSmart.

Well I struggled with trying to use this store for boarding and grooming for a good decade. When I…read morefinally stopped and went someplace else, I realized that they were traumatizing my dog. I was afraid he was ungroomable, based on recent reactions and results. Then I used a different groomer and he got high praise for behavior and looks fabulous. I wish I had stopped going there long ago.

I use this PetSmart for buying supplies, day camp, boarding, and training. The staff here, whether…read moreit's sales people or hotel/camp staff, always treats my pets with compassion and care. My dog loves going to day camp and he especially loves Linda C, the trainer. They are also very conscientious of individual needs and potential issues with dogs in play groups.

GROOMING SALON Well i decided to try this place What a mistake it was. First of all I did all the…read moreinfo online before I go there I get there and they couldnt find anything on me She said she wiped it out Anyway I showed them the cut that I wanted When I got him home His legs werent done His face wasnt done It pretty much looked like he didnt get a cut I paid 60 for this Then the next day i noticed that his nails werent even done So I called and had to bring him back up there I got a 10 off coupon so I said maybe I will try again this time with a different groomer I called and got this girl on the phone that couldnt find me AGAIN She kept asking me so many questions for almost 5 min I said You know what Forget It I will find someone else to GROOM him Do yourself a favor dont bring your dog here to be groomed

All I can say is disgusting and horrible. We got there at 1PM when our appointment started kind of…read morefeeling bad that we were just on time. We walk in there and they say hi and then take calls before talking to us again. Then they come over pet our dog and riled her up and then kept repeating that. We told them our dog get anxious. Then, they were getting upset that our dog didn't want to get there PetSmart collar on her neck instantly. Obviously any animal is not going to want that after you riled them up. They took 25 mins to even get her back there. So they tell us 3 hours to groom our dog. Okay kind of reasonable she told us it would take the full 3 hours because she is a retriever. We then we say our goodbyes. In the meantime we go and look at new collars and go to walk out as soon as we walk out we get a call. PetSmart. So I'm thinking maybe they needed another proof of vaccination for the dog or something stupid. They tell us we need to pick her up right away because she refused to get into there kennel. EXCUSE ME. KENNEL? If it's supposed to take you the "FULL 3 HOURS" why are we putting her in a kennel. Not only were the workers getting upset she wouldn't want a choking collar on her YOU TRY TO PUT HER IN A KENNEL. I'm in complete disbelief. She is an animal it is completely natural for her not to be in a cage. I'm very disappointed how they treated her and I would not recommend this to anyone else. It is very basic and they don't care for the needs of your pet! I would recommend going to a family owned business where they care for your animals! I would say do not go here for any kind of grooming at all!

I have used this facility for years in the grooming of my Yorkie. I have been very pleased with…read moreeach groomer I had. Robin is my usual but when she was not available, I happily had Bianca. I would not hesitate to recommend this grooming salon.

Each Associate is very kind and knowledgeable. Have used their grooming service for my beloved…read morepet. Bella looks great each time I pick her up and seems very happy to go. Thank you for all that you do! Groomer Robin, we love you!

Pet Smart = NOT very smart: I called and personally talked to the Grooming Dept. to make a grooming…read moreappointment for Sadie and stated I would be waiting... for Sadie to have her nails done and a bath. Yes, it will take an hour. When I arrived on time for my appointment, the groomer told me it would be at least 1.5 to 2 hours, I should leave her and come back. I reminded that I called and said I would be ... waiting... for my one hour appointment. Sorry, she said, they were very booked. IF... she said... I wanted my 1 hour appointment I could pay an EXTRA $15, they would do that... but not of Fridays. I left WITH Sadie and said that wasn't going to work. Spoke with the manager on my way out. He apologized but basically said "that is just how their reservation system works." It allows overbooking. He offered to comp me a box of $15 biscuits on my next appointment if I was charged an extra $15. That was nice, but nope. Not going back.

have always had a good experience when using petsmart services. we use petsmart exclusively for…read moregrooming our two dogs because it is such a good deal and the dogs seem to like it too. the salon can get pretty busy at times but the staff seems to handle it well. everyone is always pleasant and professional.

I went to get some items and toys for my cat and I saw they have sooo many cute and sweet cats for…read moreadoption. Please come here and get your next cat, they are so sweet. I felt a bit bad that I couldn't take them as I already have 6 cats of my own. ( I never planned for 6, it just happened) if it was up to me, I would have 100 or 500 cats, I WANT THEM ALL !

Love how Gracie looked. We took her to W/b and then to Dickson City. My opinion Dickson 100%…read morebetter.. Lexi listened to what I wanted. I asked for her to be "cleaned up" & I got that ! She came out with lil bows for her birthday ! So cute !! I couldnt be more happy !!! Thank you Lexi..

Sandy is so loving to the dogs. She is very careful and always trims exactly the way I ask…read more Whenever I call she finds a time that is convenient. Her grooming price is so reasonable and includes bathing, trimming and nails for which are add in's at other salons. I would definitely recommend, Sandy!!

Excellent excellent experience as always !!!! My dogs absolutely love visiting Sandy to be groomed!…read moreSandy is always kind and does an amazing job! Sandy is also a VERY skilled groomer - Maddy my one dog is very small and her had and face is very small. She will only let Sandy groom her face. Sandy is a dog whisperer for sure! Thank you for the years of EXCELLENT CARE !!!