When I called, I asked how much it costed for a haircut for my dogs, but this rude employee Shaylynn answered, and she wasn't being quite clear with the service that they provide and I ask for a manager an I didn't get her name but she wasn't being quite sassy with her response. If you want horrible customer service definitely come here. Worst place to even come. read more

We stopped in here because all the kids really wanted to see what they had in the way of animals for sale. There was actually a very interesting collection with several somewhat exotic pets. They had a very large selection of fish but several of the tanks were under observation and all of them needed some serious cleaning done. The guinea pigs were adorable and I really liked that they had a couple of turtles as well. You can always find a very wide selection of products for your pets and this location includes grooming. read more

Petco - Turtles - Pet Training Near Me - Hendersonville, North Carolina

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Horrible service. 2 girls on their cell phones . Stuff priced wrong. No help. I have has subscription with other pet cos. Avoid this one

Oh dear! What to rate this?? FIVE big ole stars for the cheerful, friendly, helpful staff. ZERO stars for the HEAT in the store. I mean, come on! I break a sweat selecting pee-wee bands for my Granddog?? Seriously! I felt droplets running down my neck! The sweet clerk who took the time to lead us to the pee and poo protection display, said it was difficult to work in that heat and humidity! I praised her for her positive disposition! The store seems to have just about anything you might need or want for all sorts of pets but it was just too uncomfortable to browse in the heat. PETCO!! You just drove us out of your store because you won't crank down the temp prior to your customers arriving. You may want to rethink that policy because I suspect there are others who have experienced the same. read more

Wow look through my review history, I rarely leave bad reviews but this place deserves it. Boxes everywhere right when you walk in the door, staff is nowhere to be seen. Fish tanks looked terrible. It felt more like being in a teenagers bedroom than a business. Just drive the other side of town and hit up PetSmart or the Hendersonville pet shop it's worth the drive. Heck I've seen booths selling animals at flea markets more organized. read more

I have used Petco grooming, off and on for a number of years when they were open, and had good to satisfactory results. My last time on June 8th was bad. When I picked up my dog, the groomer said that he had growled and snapped at her when she had tried to trim his nails. I have never been told that by other groomers that I have used in the six years we have owned him. (He weighs32 pounds). After we got him home, he started licking his right front knee. It was swollen the next day and the swelling still has not gon down completely. This person should never be allowed to touch another persons pet. Needless to say, I will never us Petco again. read more

I bought $90.00 worth of dog necessities. The leash broke on the 2nd day,so I returned to the store and was met with surly sarcasm and an attitude by the store manger that looked at the leash and said "  I don't know if you bought this here, where is the packaging? "  I responded with " this very item is hanging on your wall and I don't keep the packaging on all items that I buy after I start using them, but my pet rewards card would show I was in here 2 days ago and made a purchase ". She was rolling her eyes, looking at another salesperson, being rude. I will never go back to Petco..to any Petco..and all their junk is from China anyway. She did not give me a refund until my husband sent a copy of the receipt via text. She asked me if I wanted store credit.... Hmmmmm. read more

We go to Petco occasionally but it isn't our first choice. It is kind of a crowded space in there and the prices aren't as cheap as Petsmart. When you're buying food/litter/toys for two cats on a regular basis, looking for discounts is important. They have a large variety of cat foods to choose from but it isn't as large as Petsmart's. One of our cat has a preference for some soft food that they just don't have. read more

Used them a few times for nail clipping our 11 lb dog, no problem. this time they said they couldn't finish because he was aching up. he was crying, but they did have another dog in there on the floor for whatever reason. I told them i had already paid for a nail trim, they wouldn't let me hold him so they could finish his last paw ( i was supposed to have paid for and take him home with not all his nails clipped) finally, with great sacrifice (sarcasm) they deigned to clip his other paw, returned him saying its not as short as we like to do it" and that was that. i think this is why they have you pay AND tip BEFORE you get your dog. NEVER going back . read more

CHAR-LEE, is a hand full weighing in at 2lbs6onces he makes enough noise for 20 dogs lol. I love my baby boy, they were so kind and loving and made it through his grooming and he was so handsome. read more

This is by far the best Petco that I've ever shopped at. My family and I drove up to NC from South Florida for Christmas vacation and needed to pick up a few things for our pup while we were out. The staff there was so nice and accommodating. Tiffany made me feel very welcomed, and had a ton of relatable advice and tips when it came to our black lab.. I can definitely say that I learned a lot in the short time we were there.. Overall very clean and friendly environment. So glad we stopped here. I will definitely be telling friends and family in the area to come to this location! read more

This is by far the best Petco I've been too, the people here are always friendly and willing to help when needed. I will always choose this Petco over any other animal supply store anywhere. read more

Best pet place around. They carry the best food I want to buy my babies and provide some really great sales too. The staff is what really makes it though! They do everything here and they remember me and my dogs. Leslie's training classes were great for the puppy and I feel like I get great advice even if I'm just through shopping. Diana and Alyssa groom my kids like they were their own and Tiffany always takes the time to chat with me and she's gotten to know the things that I buy so that when I come in she has suggestions for toys and treats that are on sale. Makes the furkids happy and makes my wallet happy. 5 Star staff makes the store! read more

I took our 3 small dogs for a bath. They were so kind and gave our darlings a great bath so that they look show-ready! Also the staff was genuinely kind and made us - and the dogs - feel welcome. If I lived here (we're on vacation) I would go there regularly, so impressed was I!!!!! read more

I decided to adopt a cat from the humane society in April and went to petco first to get everything I needed. I was so lost inside so I asked a lady who worked there, Suzanne, for help. She answered all my questions and helped me decide on healthy food choices, litter and litter box, and even cat toys. It made my visit easy and fast. Great store and I've always get great help when I've called or visited the store. read more

I love this store! The staff is very helpful, friendly and the store is very clean! Love Petco!

I moved into town in Dec. I took my dog (10 year old mixed golden) to pet co. It was convenient to our house. We picked out the cut we wanted. when we picked him up, he was cut shorter than we wanted and he was cut in places to his skin. He developed a rash. When we took him to the vet he had a staph infection. He had to be treated with anti biotic for 2 weeks and shampoo ed 2 times a week for a month. There are places that did not grow back full. I will never set foot in that store again. I would have given them zero stars but it wouldn't post. read more

I went to their Saturday pet clinic to get my dog's shots. We arrived right at 1:30 when it started and the line was already to the back of the store. I decided to stick it out and wait. The nurse came through, put my name and how many pets (one) on a list. I waited three hours, made it close enough to the front to fill out my paperwork and right when there was one last person ahead of me they turned me and the three people behind me away. We waited three hours in line and received snarky attitude from the pet assistant who had nothing helpful or nice to say other than try back next month. They didn't even offer to put us at the front of the line next month if we chose to come back. I will not be a returning customer after such terrible customer service. read more

I love petco in Hendersonville! The staff are so friendly and knowledgeable! My poor pup has really bad separation anxiety but she loves her groomer so much that she's great when I leave her. They always do a great job. And my pup gets super excited when she sees that we're going to petco. If you need to get your dog groomed or any of your dogs needs taken care of, then head to petco in Hendersonville! We'll never go anywhere else again! The staff make my experience better every time! I love getting to see Alysse, Tiffany, and Leslie! They are amazing! read more

I absolutely love this store and the employees are the best! They all know my dogs name, history what food he eats and love to find him new toys when we're there! The store is clean not like other pet stores and the employees work hard and always make sure that we are happy! I wouldn't go anywhere else! read more