They examined my dog for her yearly checkup and said that they did a thorough job. Then they told…read moreme that my female dog was male. Clearly the veterinarian barely looked at the dog but I was charged for a full exam. The vet cuts corners. If you ask her any questions she's defensive. I left and found a new clinic. I had no faith in these people.

today was such a hard day! we have taken all of our furs to tlc since they've opened and I've never…read morebeen disappointed. Today we had to take one of our younger female cats in, her name is Doug! she did not come back home with us when I tell you from the second I walked in the door they did nothing but care! I was alone and devastated, poor little Doug was in active seizure and even though they took her out back they stayed with me as well! They talked me through it all, and even though Doug didn't make it today I never felt alone! She was in the best care possible, I was too! They had even done a cute gender revival with us when we first got her! I can't express how much today meant to me! It really did make a difference and I am so grateful!

Pet Playhouse is an absolutely fantastic kennel. The owner is a former Cornell vet school tech who…read morebrings immense professionalism and an enthusiasm for animals to everything she does. The love of animals extends to everyone in the business. I boarded my dog with her for three days and she observed a slight limp. She made a special point to mention it to me and it turns out she caught early lime disease, meaning she saved future expense and health problems. She also knows people at the vet school and was able to communicate her observations to them on my behalf. My step mother also boards her cat there and she loves the service. They have reasonable prices and offer perks like a free bath after a certain number of nights etc. Only the highest recommendation for this place! If you want to know your pet will be safe, happy and loved while you are away, these are the people for you.

I was in need of a special dog food and city zoo came to the rescue. They were able to order and…read moreoffered to order it anytime I need it. So friendly! I just called today and placed another order. This is my store for dog food when I'm home! Definitely recommend!!!

My husband and I LOVE Sondras, the staff is awesome, always helpful. We have been going there for 2…read moreyears, and never had a problem. We bought a female quaker from there we adore! great place!

This vet was a breath of fresh air after other places I've been to. The staff at VCA are all super…read morefriendly and treat both the pets and the owners wonderfully. I really enjoy that's it's similar to going to a pediatrician, the pet is your "child" and being allowed in the room with them is super helpful. They explain thing to you so you actually understand and, again, they take such great care of the animals.

The staff and vet that worked with us were incredibly friendly. We really appreciated that the vet…read moretook the time to explain everything to us and too the time to answer all of our questions. Great experience.

We have seen Dr. Andy Wilcox (owner) and his other vets and techs for many years & thru many dogs &…read moremedical situations and they are the best! Dr. Andy is kind , knowledgeable and honest. since I've moved to Addison Ny I drive 2 1/2 hrs round trip. and would never consider changing vets. when you are a dog family & you trust your vet there's nothing that would make us go somewhere else. And a shoutout to the techs and front desk people. not sure how you guys do it but we always feel comfortable at Laurel Hill! I couldn't even name the times everyone has gone above and beyond jill Kormanik

Took my animals here for years. The price of visits and pharmaceuticals continuously escalated…read more Started ordering prescriptions from other online pharmaceuticals with excellent ratings. Prescription requests were held up at Laurel Hill. Finally, the day came where Laurel Hill refused to approve a prescription for Proin which is used for urinary control in dogs. Laurel Hill claimed that it was illegal to purchase Proin over the internet -- it was Chewy who was looking for approval; this turned out to be an outright false statement. Went to another practice who honored my request for approval of this drug and is not overcharging me for services. Laurel Hill, deceptive practice, outrageous fees -- in it for profits.

From the front desk to the dr. you could not ask for better service. It is very obvious they love…read moreanimals and want the best for those they see. I would not go anywhere else

Excellent care. I had been bringing cats, dogs, and cockatiels to BVH from the late 1990s until I…read moremoved away from Steuben County in early 2025. All appointments were honored; I was able to get emergency care on occasions of need, and fees were reasonable. One note: I'm not sure if the practice still accommodates exotics (including cockatiels and other birds); the staff vet who handled them left some time ago. For your four-legged non-flying pets I recommend BVH without hesitation.

I have brought my animals to the ACS community clinic many times over the last almost decade. They…read morealways provide great routine and preventative care for a perfectly reasonable price. And that money goes to such a worthy cause! I mean not only are they inexpensive, but they're a nonprofit and the money made by the clinic goes directly to helping the sanctuary animals receive care too! Their staff are great, especially Michelle at the front desk, the technician Jill, and Doctor Deb, Doctor Grey, and Doctor Kim. They really, truly care.

They used to be very good, but I don't find that to be the case now. Quite often they don't answer…read morethe phone and it takes days to get a callback after leaving a message, if they bother to call back at all. I arranged to have a female cat spayed there and they insisted on keeping her overnight. When she was picked up the next morning she was in a urine soaked carrier, evidently she had spent the night in the carrier, without a litter box. She was also sick & had been perfectly fine when she was left there. In trying to save a few bucks, it ended up costing much more after having to pay for the cats treatment by my regular vet. The ACS clinic was supposed to offer low-cost spay/neuters, but their prices now are nearly as expensive as it would be going to a full service vet. I don't recommend them & won't be taking any pets I get in the future there for spaying/neutering.

They are amazing! Our dog is always soft, clean and smelling great after her grooming. The mobile…read moreservice works so well for our somewhat anxious dog. We love Bark Bowtique!