Sold me sick shrimp that died. There was nothing wrong with the water or tank. They also sold me sick fish as well.

Yesterday I came into Petco only needing 10 small crickets. I have a habit of looking into their cricket bins before approaching the register because I don't like to bother the staff if they're out. They indeed had crickets, and much more then I was even needing. When I went up to ask for them, the employee told me they were completely out, and she wouldn't even go look. I shop at this Petco weekly, and I've never had this happen. Seems to me like she just didn't want to do her job. I have to travel around 40 minutes to make this trip, so I'm pretty angry this happened. They indeed had crickets and she would not go get me any. I'll be looking into other pet store options even if I have to travel further from now on. Also, the fact that this store sells hermit crabs is disheartening. No pet store should be supporting that industry if they at all care about animals. read more

Melissa always does a great job grooming our dog Sandy. We trust her and she has a great repour with animals. read more

In desperate need of aquarium supplies, I reluctantly returned to Petco prepared to fend for myself in my search for merchandise. I received a pleasant surprise. I was assisted quickly by a friendly and helpful young lady who seemed to really know her fish. She offered terrific advice regarding a tank issue I am having. The register employee was terrific, too. This was a great shopping experience--a huge change from my last trip to this store. read more

Bought a dog carrier that happened to be too small for a puppy I'm going to get in two weeks. Took it back to get a refund or exchange for a larger one. They wouldn't take it back because of covid. I can return anything to Amazon or any other local store, except Petco!!! read more

Love Petco, and the employees are always awesome. We go to the one in Cape Girardeau for all our pet stuff.

I just recently moved to the Cape Girardeau, MO area and I was hesitant about finding a quality groomer for my Shih Tzu. She is a very spoiled 8 year old who has had only 1 personal groomer her whole life. We decided to give Petco a try and I'm glad we did I! Chris is amazing with Kamryn and we couldn't be any happier! read more

I brought my happy and playful Beagle Daisy in on short notice for grooming and was able to get her in with no problem. The grooming staff loved her and did a great job cleaning her up after a very long trip from Hawaii. The store has a good selection of any supplies I was looking for and sales staff were eager to assist me with any questions. read more

These groomers are the best!!! Just talk to Tony and they will take excellent care of your dog. This is the first groomer my dog LOVES going to!!!!!!! They do a great job. read more

The groomers are definitely friendly, but the one who bathed my pup... It was said it would take a couple hours or so, or that they would call me when they were done. I go about my day with my daughter , shopping and taking care of things, only to freak out when I realize that FIVE HOURS have rolled by. I was expecting them to call me, as they promised, when he was done. (I'll take some blame for not checking the time , but PetSmart has ALWAYS called me). I have no idea how long he sat there after they were finished with him. When I went in, I heard him yowling, your pets are your children and you know their cries. It broke my heart.. I paid and quickly took him home for food, water, and love. After he ate I ran my hands over him, petting.. And had to pull clumps of filth out of his fur(he isn't really a dirty dog, and I can't recall his fur being matter before I took him there). Plus I noticed dirt marks on his skin, and he smelled nothing of strawberries(the promised shampoo scent). So all in all, I paid them to basically lock him in a kennel .. He needs another grooming, but he won't be going there ever again. read more

This is the absolute worst Petco I have ever been to. We have lived in 4-5 different cities in the past 2 years and each time we relocate, I look for a pet store for supplies for my 2 dogs, bearded dragon and fish. After waiting for 10 minutes, a very nice young man helped me get 100 large crickets. If anyone has gotten crickets before, you know that once you are done filling the bag you have to "trap" the air in it so the crickets can breath... This man blew into the bag filling it with carbon monoxide (once I got to the car, I corrected his mistake). A day after getting the crickets, I started to notice small flies around our house... Tons of them similar to fruit flies. Taking a break from trying to figure out where they were coming from, I went to go feed our bearded dragon... About 5 flies flew out of the cage we keep them in. ((Lightbulb)) they're coming from the crickets aka the PetCo. 12 hours later, the cage was full of larvae and flies and I had to throw away the 100 or so crickets I just paid for. It was absolutely disgusting! I refuse to go back and suggest that no one buys crickets from here unless you enjoy flies in your house and wasting your money. I typically have very good experiences with PetCo but this one is just dirty. read more