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Petalos Event Decor

4.6 (9 reviews)

Services - Petalos Event Decor

Equipment rental

Party equipment rental

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Addison Floral

Addison Floral

(33 reviews)

$$

My mom purchased me a floral arrangement for my 35th birthday. We love Addison Floral. They did my…read moremom's wedding flowers. They have been the place my dad would stop in for all major occasions - graduations, birthdays, etc. I am not sure what happened. I received these flowers on Wednesday. This is how they looked on Thursday. I debated posting this. My mom has a long relationship with Addison Floral. But my mom is retired and I know she spent a good amount of money on these. So when I decided to post a review, I wanted it to be as thorough as possible because I'm not only disappointed that this is what I received but I'm more so disappointed that my mom's money was spent on these flowers. Here it goes: 1) My mom specifically stated money was not an issue. She was quoted $50-$75 and she said $75 was fine. She was charged over that price. 2) My mom specifically stated something beautiful and bright flowers. And to make it pretty for a birthday. What we received is anything but. Broken off petals, daisies that cost pennies, drooping flowers, old flowers, etc. 3) Whenever flowers are delivered, they are delivered with the vase in the box. This wasn't. It looked as if when it was delivered, it must have fallen in the delivery drivers vehicle, maybe the box got wet, who knows - but no box, broken flowers, and dead flowers. 4) The flowers died in one day. 5) My mom called and spoke to someone by the name of "Donna" and expressed that she needed to speak to Larry about the terrible arrangement. Donna never gave Larry the message and had to call a second time! My mom called to express her disappointment. It seemed as though no one truly cared this was what was delivered. No explanation. No apology. All that was said was "we can refund you partially". Partially?! Now we specifically stated that we weren't looking for a refund. And we weren't. But even to offer only a partial refund shows how out of touch and how unconcerned this company and owner was. If he can treat someone who has been using his company for over 40 years like this, trust me he will not care about you or your business. This is all I'm going to say. The way you treat you customers say a lot about your business and you individually. The way you present your business in your product says a lot about your business and you individually. You were given full reign to provide a beautiful bouquet and provided something that even if it wasn't dead and destroyed would have cost half of what you charged. You delivered a broken, dying arrangement without a box that showed no care for your customer. And then when you received a call that there was unhappiness (which your notecard specifically says - please call us if you're unsatisfied), you do not show any sympathy that you ruined a birthday surprise. And you aren't man enough or have the right business mentality to know that a full refund should have been offered (even if it wouldn't have been accepted). What you should have done was send a new arrangement the next day with an apology. But you also didn't do that. You didn't do anything. You have lost good customers and business. But mostly you have lost our respect. This was a poor business performance on all counts. It's disappointing. Be better.

There was a slight mixup with my order. Addison floral took the extra steps to make it right. Rare…read moreto find such great customer service nowadays and especially on Christmas weekend when they must be very busy !

Lofendo's Flowers & Balloons - Ray, Flo, & Frank

Lofendo's Flowers & Balloons

(5 reviews)

$$

We were referred to Lofendo Flowers through Blake and Lamb Funeral Home, and we could not be more…read moregrateful. We were not familiar with florists in the area and needed something unique and meaningful for a wake arrangement. Lofendo Flowers had a beautiful square wreath with a photo center, and we requested something very special: a photo that included the surviving twin sister Flo, her late brother Ray, and her newly deceased twin brother Frank. Even though this was an unusual request, the owner personally called me over a holiday weekend to make sure it could be done. Despite concerns that the printer might not even be open, they went above and beyond to ensure the arrangement was ready. On the day of the wake, I received the call that the wreath was completed, and it was absolutely stunning. This small business truly cared about making a ninety-five-year-old surviving twin happy, and that compassion and effort meant so much to the family. Lofendo Flowers offers incredible custom arrangements and unmatched service. If you are looking for a florist who will treat your order with care and dedication, I cannot recommend them highly enough. Thank you to Lofendo Flowers and your team. You went above and beyond, and we are deeply grateful.

I lost a cousin right after Christmas. I was looking for a way to express to the family how much…read moreour side of the family appreciated him. We contacted Lofendo's and I explained what I was looking for. They created a magnificent Green Bay Packer memorial wreath. Jim did a wonderful job creating a wonderful floral tribute the family was blown away by. I'm sorry I didn't get a chance to photography their piece but it was wonderful.

Petalos Event Decor - florists - Updated May 2026

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