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Services - Petal Power

Wedding planning

Floral design and installation

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5 years ago

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9 years ago

Highly recommend! The staff is thoughtful and will work with your budget. Beautiful arrangements with great attention to detail.

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Connecticut Flower Shop - Mothers Day double orchid plant

Connecticut Flower Shop

(18 reviews)

Twice my husband bought me flowers from CT Flower Shop and both times the flowers were nearly dead…read morewithin 24 hours. The first time I didn't say anything because I didn't want my husband to feel bad. This time, for Mother's Day, when the flowers were a wilted mess within 24 hours I decided to write to the shop and send photos to give them an opportunity to make it right with a refund or replacement, particularly since my husband spent over $180 to have this arrangement delivered. (By the way, the arrangement is appallingly overpriced at $144 and my husband prepaid a hefty delivery fee and an additional very large tip of $20). Although she has promised to send another arrangement today to replace it, she had the audacity to say next time I should follow the instructions and give it water because she claimed there was no water in that vase when in fact it was 3/4 full of water still. The photos provided in my email were close-ups of the wilted flowers and didn't show the vase. I couldn't believe how insulting her response was, trying to deflect blame on the customer. I sent her a response with an additional photo of the full vase of water.... did she think a bouquet of flowers was going to drink nearly half-gallon of water in 12 hours since delivery????? We regularly give businesses second chances, often more, but when a business blames the customer without evidence/justification that's a deal breaker for me. I told my husband just now that he should never use that florist again. I'd rather have no flowers than get poor quality, overpriced flowers from a place that would insult customers like this. Follow up -- in a subsequent email response to me when I had told her that I didn't appreciate her insulting comment, she accused me of refilling the vase after the fact and claimed that my original photo proves it, and refers to me as "triggered". I've added a photo of this communication. And, the first two photos I had attached to this review are what I had sent her (not the one focused on the vase which I sent her after she insulted me). I'm adding to this review a duplicate of the one photo I had sent her and I've added a notation pointing to the water line in that photo - the photo she's claiming shows there's no water. Can you imagine an arrangement drinking over half a gallon of water within like 18 hours LOL. Her behavior in this situation is appalling. 5/13 @ 12:37pm ET: Adding my response to the florist's comment below: She has been repeatedly rude. After making crazy accusations and calling me triggered in email, I told her to not bother sending a new arrangement and instead to send my husband a refund. She was given the opportunity to make it right with my outreach and she chose to be incredibly rude and insulting and direct blame at me rather than just graciously taking accountability like a professional would. After her repeated insults I decided I prefer to not have her come to my house at this point. I've never had to write a bad florist review in all the years my wonderful husband has had flowers sent to me at least 3x/year...till this terrible encounter with this rude woman.

Everything is expensive these days but it was worth the smile and joy that it brought to a good…read morefriend.

Letty's Flowers Florist - Orders: www.lettysflowers.shop

Letty's Flowers Florist

(3 reviews)

My sister asked me to order a centerpiece for my mother's 90th birthday party, which she was…read morehosting at her home in Mystic. After searching through the options near Mystic, I saw the exact combination of flowers and colors that would match the color scheme my sister was using for tableware and decorations when I searched Letty's website. I ordered the arrangement for delivery to my sister's home the day before the party. I received text messages to confirm on the date of delivery and my phone call to narrow down the time of delivery was graciously responded to. When the delivery was accomplished, I received another text and a photo of a gorgeous centerpiece. My mother loved her flowers and took them home with her so that she may continue to enjoy her arrangement. I highly recommend Let's Flower Florist: very professional and exceptional quality flowers.

Delivered on-time on Mother's Day for my dear wife, with the card wording I requested.. The…read morearrangement was even more beautiful than pictured on the website! Letty's is an excellent local florist, instead of those 1-800 online florists. I spoke to the lady-in-charge there. She was very friendly and helpful. No AI or pre-recorded help, but a real nice human!! I wish I could attach a photo of the amazing basket arrangement she provided. And, by the way, there were plenty more arrangements from which to select. Oh, and the pricing was very competitive for similar arrangements from those impersonal 1-800 online ones.

Petal Power - wedding_planning - Updated October 2026

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