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    Pet Waste Pros

    5.0 (1 review)
    Closed 7:00 am - 9:00 pm
    Updated 3 months ago

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    Services - Pet Waste Pros

    Pet waste removal

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    9 months ago

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    Photo of Chad L.

    Chad L.

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    Ask the Community - Pet Waste Pros

    POOP 911

    POOP 911

    (12 reviews)

    I always felt previous tech Chad did a great job. They switched him out and my tech comes at night…read more My yard is dark and he just uses a flashlight. I have not checked the yard but it makes me uncomfortable for some guy I have never met walking around my yard in the dark. I also dont feel it is safe for him. I would have appreciated an email or something letting me know they were changing out tech and he will only come after dark.

    I have been a customer for several years and always had the best service. The lawn was maintained…read moreand the technicians communicated. I knew if there would be an alternate technician and this was a service I did not want to go without. I also told people I knew how much I liked the service. Apparently, this Poop 911 is now corporate run. They left a pile of waste on my lawn today, and charged me. When I emailed them, I was told they cannot refund my payment. They can only issue me a credit for next week. Their email did provide a comment that since my expectations were not met, they could provide a credit. This is after they did not service the lawn at all last week, based on their new schedule. I cannot imagine anyones expectations being met after paying for a service they did not get. I did respond and indicate the credit for next week does not solve the problem of the waste not being collected. The response I got? They'd send the technician but they were an hour away. It will be dark in an hour, this is not a solution. I am bothered by the lack of interest in making this right. There is something wrong when a long term customer has to tell a company to issue a refund. It took 6 emails to resolve anything. I dont think they have any interest in the customer.

    Pet Waste Pros - petwasteremoval - Updated May 2026

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