What a great place. The manager was very knowledgeable and seem to really care. Great place

Use them for 3 dogs caught them adding unauthorized services to grooming bill charged one for flea treatment my dogs have no fleas had to have gotten one from their facility an then charged me twice for spa grooming I did not order they are running a scam in grooming department watch your bill closely and Manager admits no wrong absolutely never heard of customer service .I will no longer do any business with pet supply plus maybe if clean house in grooming department may reconsider but doubtful read more

Staff is excellent, located convenient to everything and has anything you would want, including a set up to bathe your dog in the store with everything you need to get the job done! read more

Helpful staff. Store is well stocked and convenient location. Coupons and nice sales.

The store itself is great, the cashier not so much. I asked her about a product & her answer "I don't know I just work the cash register" With that attitude & answer we left. Really sad. read more

Excellent store, great products, great service and nice people! Been a customer since it opened in Brunswick! Oh! And very good grooming service! read more

The staff are professional very clean store shop this location once a week the fish tanks are very clean.

Very helpful and knowledgeable staff...clean store! Organized store and I found exactly what I came in for!! read more

Excellent stock...great variety. The staff is polite , knowledgeable, and helpful. I love the dog wash. It's always clean ! Much better than the big box chain pet supply stores. read more

UPDATE ******** Taking them down a star because I came in one night and asked if they had Flexi 'cord' leashes and they said No. I ordered it on Amazon and received it 5 days later. But today - I discovered that they have a MASSIVE selection of Flexi cord leashes. If the sales rep had said "I don't know" I would have looked for myself - but because she said they didn't sell them - I didn't bother to check. Lazy staff - UGH. Don't they realize that this costs the business a potential sale and if it happens enough and store closes - the lazy associate is out of a job! ******************** This store has a great selection (I visited after discovering they carried Fromm dog food). The staff is helpful and polite. The only thing that keeps them from receiving a five star review is the fact that they're pricey compared to big stores like Pet Supermarket and PetSmart. Probably because the big chain stores can save by buying in bulk and offer those items at cheaper price. I'll be back! read more

Unprofessional, poor quality grooming. I heard my little dog whimpering in pain when they did his ears & When I got home I found a nail hanging off. One groomer kept yelling at a dog because it was barking. She kept talking about how they "wanted to get out of there by 5:00". read more

Great place with a huge selection for all pets. Very friendly staff. They even have a special cookie counter if you are a dog owner.

I use the dog wash for my ocean loving pup. Facilities are great. I love the 5 package deal for washes.

They were super friendly and handled everything I needed thanks again. I will continue to visit this location in the future

Great staff and selection of pet products. I will definitely e going back. Good location.

They put bags in sale spots but I later found out that it wasn't on sale then made me walk all the way back for another bag let the customer win sometimes but ya read more

Alicia and her staff are always very helpful and care about their customers. During the pandemic, there have been very few times they did not have the products we need for our pets. Keep up the good work! read more

Bradley is so knowledgeable and ALWAYS makes me feel welcome at the store. Shopping at the store is always a pleasure! : )

First, be careful of the traffic as you try to enter this store, because they do NOT pay attention coming around the corner and you don't need to be roadkill. That said, this is a good store. The staff are nice, the shelves and well stocked and they always seem to be cleaning something when I go in. read more

I will not be returning back to this location! I purchased my dog's food the lady told me that if they didn't like it keep my receipt and I could return it so that is what I've done just because I used a coupon that day when I return the food lo and behold they would not give me an even exchange as a matter of fact I got less food and even had to pay for it! This is total bullshit,and they could've and should've made it right,no one customer isn't gunna hurt them by not returning but my hard earned money dam well won't be spent there read more

Over priced on everything except the fish, which a great majority were dying and/or already dead.

Good place for a quick run for pet supplies. People are friendly and knowledgeable. The store didn't have what I needed last trip, so I had to go the the big blue box. read more

I have cats that require urinary cat food, I don't understand why this store shelves are repeatedly empty now, with the food I've been buying for months while the pet store across town has a full supply of this food. This has been an issue for months. I will now shop across town for their food, I live closer to Pet Supplies Plus but my trips have become useless there to purchase the food my cats require. read more

The store was well stocked, clean and the employees were all very friendly. The main reason I went in was for Miss Lisa to groom my miniature schnauzer. She did a fabulous job. She was very friendly and personable. She didn't take all that long but did a wonderful job at grooming my little guy. I will definitely be back next time he needs a grooming. read more

I went here to use the "pet wash station" 45 minutes before closing and was turned away because they will only allow washes "at least one hour before closing". I looked around for the sign stating that fact and couldn't find one. Either it's somewhat of a secret policy, or the guy cleaning the station at 5:15 didn't feel like re-cleaning a tub. read more

This is ABSOLUTELY the BEST pet store we have in the area. The associates here truly care about the clients who come here. Bradley, the Assistant manager here is kind and answered all of my questions as well as advised me when I was unable to actually look at what I was needing. Meghan is also very patient and helpful. I just can't say enough good things about these folks. I haven't met anyone there yet who did not go above and beyond to help with whatever is needed. Fantastic team of caring people!! No Aubrey...I didn't forget about you Proud to call this MY pet store. Let's not forget about the prices here. We all know that's important too...Right?? The prices are great and they ALWAYS have a sale going on. They have a much better selection of quality products than your grocery store or general retail store. They also have grooming and vet services. If you are a pet lover like me, you should REALLY check them out. read more

Everyone has a lot to do when a storm is coming. Don't post signs that say you will be open till 9:00 then randomly leave at noon. Total waste of time driving over. Won't be back. (We are not in an evacuation zone). read more

Great new store they just moved into with enough selection finally than their last location. Got some fish from there today and i gotta say the guy selling the fish in the morning time is well educated on fish and very friendly. The employees make the store a 5 star. read more

Friendly and helpful staff who know their stuff. I come in twice a week at least and always end up having a pleasant conversation with an employee as well getting everything I need for my dogs. read more

Why do you need a card to purchase items on sale? Enough with the cards already! Give me the sale price without having to get your store discount card. read more

Outstanding service! All the employees are courteous, friendly and very helpful. The manager (Ms. Wooten), assistant manager (Ms. Martin) and the pet groomer (Ms. Gilbert) are exceptionally helpful and extremely fond of all the pets that customers bring into the store. They really go out of their way to make the pets and their owners comfortable and happy. Ms. Wooten, Ms. Martin and Ms. Gilbert have superb attitudes and provide service well above and beyond what other pet stores provide. These three women are a credit to Pet Supplies Plus and are great ambassadors for the local store and the Pet Supplies Plus brand. If you go into this Pet Supplies Plus store tell them that Ally and Diesel highly recommended them for any and all pet needs. read more

This lady does an Awesome job and best of all, she only takes 45 minutes to wash and groom my dog! I LOVE taking my Yorkie there and knowing she will get a great bath, cut, nail trim, and teeth brushed and be ready in less than an hour! read more

Very cool store. The staff were very attentive and the store was very clean. It's like a playground for your pet!