I have been taking my dog here for a few years and they always do such a great job. They…read moreenvironment is nice and calm and not crazy busy and stressful like PetsMart. Dave is always able to get me on the schedule and the staff are super kind. I have two dogs and one of them is a kinda difficult to deal with but they always do a great job and they are so kind and helpful. This place is definitely a hidden gem in Ponte Vedra. Great service and great people!

Excellent grooming. Janell knows what she is doing. I have a poodle Bichon that she has groomed…read moresince his first puppy cut to his first big-boy groom. I've requested the bichon groom and she has patiently brought him through the stages necessary to get a good structured cut. She doesn't rush his cut and the fact that she is also a trainer has made her a wonderful match with my little man. She is patient and firm. My boy, Jax, loves her and can't get out of my arms and into hers fast enough! Dave, the owner, is terrific about getting me scheduled when I need it. A bonus with using Hound's Hair is getting to walk into a veritable art gallery every time we visit-Dave is a gifted photographer. The only drawback (reason for 4 stars) is the services are pricier than some of the competitors but you get what you pay for. It's worth my peace of mind to know that my fur baby is in the best hands.

Owner and staff extremely professional, caring, and accommodating. Staff is so welcoming. Have been…read moretaking Coal there since he was just a lil guy. I know he is well taken care of when he is there.

I am sharing my experience so other pet owners can make an informed decision…read more I boarded my two dogs here for one week. Both were healthy before boarding and had recently been seen by my veterinarian. During the stay, my 12-year-old German Shepherd, Mojo, became critically ill and collapsed. At the emergency vet, he had a 106°F fever, dehydration and serious gastrointestinal and organ abnormalities. He died that day. My other dog, Rigby, came home from the same boarding stay and developed a 103°F fever, vomiting and diarrhea. Despite veterinary care, his health declined rapidly and he was euthanized approximately three days later. I repeatedly requested records showing when my dogs we given water and administered their medications, as well as an incident report. I have not received the documentation I requested, despite being told that protocols were followed. I also saw an approximately five-week-old wolf-dog puppy at the facility that I was told had been confiscated from a backyard breeding situation. I asked about its veterinary care and vaccination status but did not receive answers. This concerned me because customers are required to provide vaccination records for their own dogs. My veterinarian later explained that without specific PCR testing, infectious causes could not be ruled out. I am not claiming to know exactly what caused my dogs' illnesses. What I know is that both dogs became critically ill during or immediately after the same boarding stay and both died within days. We requested MANY times to alert clients about our dogs' symptoms and deaths. To our knowledge they never let anyone know. I know that I would want to know. Losing Mojo and Rigby was devastating. I believe pet owners deserve documentation, transparency and answers when something this serious happens. I would want another pet owner to know about my experience before deciding where to leave their animals.

I brought my 5-pound chihuahua here for a little under a week of boarding while I was out of town…read more The moment I arrived, they had me put him on the ground, and a staff member immediately lassoed a leash around his leg and started pulling. My dog panicked, obviously, and became defensive. I was upset, and instead of addressing the mishandling, someone who appeared to be the manager came out and said they would effectively not take him in, warning that someone would likely have to pick him up the next day if he didn't "warm up" to the caretaker. I had to cancel my trip over this. I've never had issues boarding him elsewhere. I expect the owner will try to dismiss this, but people need to know this place may not match the positive reviews. If your dog reacts badly to mishandling, the consequences could be serious. Be warned.

This place is awesome. Pricing very competitive.My corgi loved the area place very very nice place…read morefor all your pet needs

A very thorough veterinarian who cares much for your pet. He is very accommodating and was able to…read moresee us right around closing when our dog ate meatballs with onions and was able to see us. He has solved many problems with our dog who has many allergy problems. We consider him the best of the best in our area!

I brought my 5 pound poodle in after going through major medical problems. He was fantastic. Much…read morebetter than the other chain vets I tried. A very caring vet that with all of his experience knows so much more than new young vets in chain vets. And he doesn't over charge for medications.

The staff here is very nice and took really good care of me and my Maltipoo…read more My first visit was an exam and prescreening for a dental. Doctor November was very patient and informative. He is the best! My dog was diagnosed with a heart murmur which could cause complications. The doctor helped me weigh the pros and cons and I decided to have the dental so there would be no more problems with his teeth to make his health deteriorate more. The results have been fantastic. No more stinky breath or bad teeth. Fast recovery too. My dog used to pace and seem anxious but now he's calmer and more relaxed. The technicians gave me tips on preparing his food and healthy treats to keep both of us happy. I've been back since the dental for X-rays and as always everyone has been so helpful. We are monitoring the heart murmur and I know if needed I can get in and be seen quickly because the doctors and all the staff at Animal Care of Ponte Vedra really do care about my pets health.

I'm new to this vet. It's been very positive with personal experiences…read more I would highly recommend this vet

I was on the lookout for a new dog groomer for my 10 year old schnauzer, Simon. [Hold for applause]…read more I was disappointed with my last pet grooming experience and was looking for an established, reliable, and affordable option that I could trust. As an admitted helicopter dog dad, being able to trust the pet groomer to whom I'm going to leave my boy is paramount. When I found Bath House Pet Grooming & Spa online I was hopeful. After my first experience there I am overjoyed to have found it! Making the appointment was easy. The lovely lady worked with my schedule and was clear in the drop off times and how things work with the first appointment. So, when the day came Simon and I piled into the car - Simon is a terrible driver, FYI - and made the 30 minute drive to the Beaches. One wrinkle that I was not aware of was but later very much appreciative of was that they only admit one dog into their business at a time. It allows them to keep order, eliminate unauthorized escapes and to make sure there aren't any skirmishes between doggos. [and yes, there was a clearly marked sign I missed] Once it was our turn we were greeted by a lovely young lady who took our information, checked our vaccination documents - Simon's were good but mine are out of date - and asked how I wanted Simon cut. I showed her a picture and she took a picture of it then scooped up my boy and they went to work as I walked out. Four hours later I got a text message saying Simon was ready. Once arrived, I walked in and was once again greeted warmly and paid while they fetched my boy. The cost was wayyyy more affordable than where I went last time and was even less than I expected. When they brought out Simon I was so impressed. They did a fantastic job! As we were abut to leave it dawned on me that I left his harness and leash in my other vehicle and would have to carry him to the car. The woman behind the counter offered me one of their leashes to walk him to the car. I declined since I'm used to carrying Simon on occasion and we left very satisfied. Simon's reception upon waking in the door at home was excellent. We are so very happy with everything. When the time is right we will definitely return. After the whole experience I have absolutely no problem driving 30 minutes for a wonderful experience. Established. Trustworthy. Affordable. Professional.

When I parked my car in front my dog almost jumped over me to get to the front door. He loves his…read morevisits and I love that he looks so perfect when I pick him up. Their attention to detail in cutting Paco's coat is incredible. I wouldn't take him anywhere else. And you can tell that they love him too.

My dog loved her & she was thorough! He looked & smelled amazing...no more doggy breath....we've…read morebooked his next grooming in advance!

When Taylor lived in Alaska she groomed my dogs for me when I was injured and unable to do so…read moremyself. Not only did they come home smelling and looking fantastic, they were also so happy! When Taylor left Alaska in April she sent a lot of her clients our way and every single one of them has had only great things to say about her. Most of them are heartbroken to have lost her as a dog groomer. If that doesnt tell you the quality and value of her services and time, I'm not sure what would. I would trust Taylor with any of my pets and any of my clients

So I was a loyal customer for 7 years. I followed Keri to multiple establishments where she had a…read moretable and started using her mobile service as soon as it was started. I had an appointment scheduled for 8/26, unfortunately due to my job I had to reschedule. Appointment was rescheduled for 10/15. I sent her a text asking her to give me a heads up when she was on her way. I then got a response that I was not on the schedule because she had some kind of issue with her scheduler and that she would not be able to groom my dog now or anytime in the foreseeable future and not even offering to reschedule. So now I am looking for a new groomer. The moral of this story is that being a long time loyal customer does not count with this business. Buyer beware.

My first mobile grooming experience for my 10 yo GoldenDoodle and it was amazing! Very…read moreprofessional, excellent communication, on time. Aimee was personable, friendly and my Lexie acted like a happy puppy before and after her spa treatment with Aimee! First time in 10 years of grooming that Lexie was happy with a grooming. We are looking forward to our next visit with Barking Bella!! Thanks again!! Lexie looks amazing! Couldn't be more pleased!

Claimed my dog had heartworm when in fact he did not (got a 2nd opinion from another vet). False…read morepositives are apparently very rare. I was at work and had my partner take the 1 year old rescue pup, and was bewildered when she came back saying the pup was heartworm positive. Not to mention the steep price tag for all the required medication. Beware these conglomerate vet clinics- they will (often) lie to get that extra profit.

The vet and all up front help are so caring. My 3 rd vet in Pv until I am happy. Recommended by a…read moreanimal medical practitioner and I couldn't be happier. They call to check up . Very concerned.

As someone who heavily relies on reviews to make informed choices, I am writing this to provide a…read morefair and factual accounting of my experience with 9 to 5 Pets. We have officially terminated our relationship with this company following repeated incidents of unfulfilled instructions and safety violations. The owner, Jennifer, called to address these final issues. Her exact response was, "I'm sorry we cannot meet your level of service." To be clear, the "level of service" we expected was simply that our cats' litter box be cleaned, our basic safety instructions be followed, and unauthorized guests not be brought into our home. This is not an extreme expectation; it is the baseline requirement of professional pet care. Our issues began during a prior booking when a sitter routinely brought her young child into our home without our prior knowledge or consent. Our home is not childproofed, making this a significant liability and a violation of privacy. I brought this directly to Jennifer, expecting no future protocol violations. Unfortunately, our most recent trip proved that oversight remains a systemic issue. We returned home at 11:00 AM immediately following a scheduled final morning visit to find the following conditions: Neglected Sanitation: The litter box was entirely full with no fresh litter added. It had been neglected long enough that our two cats resorted to urinating and defecating on the floor outside the box. Safety Protocol Ignored: We explicitly instructed that the cats could enjoy the lanai during visits, but must be brought inside with the lanai door securely shut upon departure. Leaving this open during a Florida summer is a severe heat hazard. 9 to 5 Pets completely ignored this safety directive. Lack of Home Maintenance: Dried cat spit-up was left on the floor for days, indicating the sitters were not actively inspecting the living spaces. HOA Non-Compliance: Basic requests to return the garbage cans to their proper place were ignored. They were left out for days, resulting in an official warning from our HOA. Every instruction violated was clearly outlined in our routinely updated online profile. Jennifer's dismissive response proves that 9 to 5 Pets does not take accountability for failing to meet basic industry standards of cleanliness, safety, and communication. If you require a service that respects your home boundaries and ensures the baseline well-being of your animals, I cannot recommend this company.

They're requiring me to fill out an email with all my personal information before I even have a…read morechance to have a conversation with somebody. It doesn't feel right and it's certainly not how I want my pets to be treated