A very thorough veterinarian who cares much for your pet. He is very accommodating and was able to…read moresee us right around closing when our dog ate meatballs with onions and was able to see us. He has solved many problems with our dog who has many allergy problems. We consider him the best of the best in our area!

I brought my 5 pound poodle in after going through major medical problems. He was fantastic. Much…read morebetter than the other chain vets I tried. A very caring vet that with all of his experience knows so much more than new young vets in chain vets. And he doesn't over charge for medications.

Waffles loves daycare. She has so much fun and she comes home tired and happy. We always know she's…read moresafe and well taken care of.

I am sharing my experience so other pet owners can make an informed decision…read more I boarded my two dogs here for one week. Both were healthy before boarding and had recently been seen by my veterinarian. During the stay, my 12-year-old German Shepherd, Mojo, became critically ill and collapsed. At the emergency vet, he had a 106°F fever, dehydration and serious gastrointestinal and organ abnormalities. He died that day. My other dog, Rigby, came home from the same boarding stay and developed a 103°F fever, vomiting and diarrhea. Despite veterinary care, his health declined rapidly and he was euthanized approximately three days later. I repeatedly requested records showing when my dogs we given water and administered their medications, as well as an incident report. I have not received the documentation I requested, despite being told that protocols were followed. I also saw an approximately five-week-old wolf-dog puppy at the facility that I was told had been confiscated from a backyard breeding situation. I asked about its veterinary care and vaccination status but did not receive answers. This concerned me because customers are required to provide vaccination records for their own dogs. My veterinarian later explained that without specific PCR testing, infectious causes could not be ruled out. I am not claiming to know exactly what caused my dogs' illnesses. What I know is that both dogs became critically ill during or immediately after the same boarding stay and both died within days. We requested MANY times to alert clients about our dogs' symptoms and deaths. To our knowledge they never let anyone know. I know that I would want to know. Losing Mojo and Rigby was devastating. I believe pet owners deserve documentation, transparency and answers when something this serious happens. I would want another pet owner to know about my experience before deciding where to leave their animals.

As someone who heavily relies on reviews to make informed choices, I am writing this to provide a…read morefair and factual accounting of my experience with 9 to 5 Pets. We have officially terminated our relationship with this company following repeated incidents of unfulfilled instructions and safety violations. The owner, Jennifer, called to address these final issues. Her exact response was, "I'm sorry we cannot meet your level of service." To be clear, the "level of service" we expected was simply that our cats' litter box be cleaned, our basic safety instructions be followed, and unauthorized guests not be brought into our home. This is not an extreme expectation; it is the baseline requirement of professional pet care. Our issues began during a prior booking when a sitter routinely brought her young child into our home without our prior knowledge or consent. Our home is not childproofed, making this a significant liability and a violation of privacy. I brought this directly to Jennifer, expecting no future protocol violations. Unfortunately, our most recent trip proved that oversight remains a systemic issue. We returned home at 11:00 AM immediately following a scheduled final morning visit to find the following conditions: Neglected Sanitation: The litter box was entirely full with no fresh litter added. It had been neglected long enough that our two cats resorted to urinating and defecating on the floor outside the box. Safety Protocol Ignored: We explicitly instructed that the cats could enjoy the lanai during visits, but must be brought inside with the lanai door securely shut upon departure. Leaving this open during a Florida summer is a severe heat hazard. 9 to 5 Pets completely ignored this safety directive. Lack of Home Maintenance: Dried cat spit-up was left on the floor for days, indicating the sitters were not actively inspecting the living spaces. HOA Non-Compliance: Basic requests to return the garbage cans to their proper place were ignored. They were left out for days, resulting in an official warning from our HOA. Every instruction violated was clearly outlined in our routinely updated online profile. Jennifer's dismissive response proves that 9 to 5 Pets does not take accountability for failing to meet basic industry standards of cleanliness, safety, and communication. If you require a service that respects your home boundaries and ensures the baseline well-being of your animals, I cannot recommend this company.

They're requiring me to fill out an email with all my personal information before I even have a…read morechance to have a conversation with somebody. It doesn't feel right and it's certainly not how I want my pets to be treated

I'm new to this vet. It's been very positive with personal experiences…read more I would highly recommend this vet

We were there for many years but no more. Our pup was scheduled every 2 weeks for grooming for 2…read moreyears. Suddenly, the computer erred! We took him on his regular day & were turned away! In May, I requested a thyroid test. His levels were critical but I never received a call from a vet! After many problems with communications, we left the veterinary side last summer. We're considering finding another groomer although we love Tracy. Grooming gets 5 not vet side. But it's the vet side that screwed up his groom appointments!

Super easy and friendly with great communication as well. Would definitely recommend!read more

I'm so happy that I chose Pawsitive Pet Care! Mayra was so incredibly caring and my cats who are…read morenormally pretty shy opened up to her and felt very relaxed. She was incredibly careful to follow all the instructions I left for her and sent me pictures every visit. I can't say enough amazing things about her! Thank you Mayra - you're now my permanent sitter

Love them! My sassy boy came home to us with a whole new set of rules and understanding. Shantel is…read morethe best

Google won't post this review for some reason, but Jet Set U deserves 5 stars…read more We finished our post training lessons after booking our pooches for a board and train off leash program at Jet Sets U. What a great time it has been! We have two young dogs that needed a little extra training. We had been thinking about doing the training for a bit before deciding to move forward with it. Some of our reservations on doing the training were that we didn't know their experience with terriers and their temperaments, and we didn't know how often they dealt with small breeds. Most of their online presence showed a lot of larger breeds. We met with staff and went back and forth on moving forward with the camp. What ultimately made our decision were a couple of things. We use Jet Sets for boarding, and fully trust their staff, and we ended up seeing a small breed going through their training in one of their online posts. These things helped make our decision for us, and we're so glad that we did it! For all of you small breed owners, yes, they do work with small breeds! Thanks, Shantel and Chanin, for all of your work with Rogi and Schatzi!!!

Claimed my dog had heartworm when in fact he did not (got a 2nd opinion from another vet). False…read morepositives are apparently very rare. I was at work and had my partner take the 1 year old rescue pup, and was bewildered when she came back saying the pup was heartworm positive. Not to mention the steep price tag for all the required medication. Beware these conglomerate vet clinics- they will (often) lie to get that extra profit.

The vet and all up front help are so caring. My 3 rd vet in Pv until I am happy. Recommended by a…read moreanimal medical practitioner and I couldn't be happier. They call to check up . Very concerned.

Great place to bring your dog love it here. Never bringing my dog anywhere else! (: I highly…read morerecommend

My dog really enjoyed his first day, he was exhausted that night and slept sooo well. He will…read moredefinitely be going back once a week

Devon has been working with my three dogs for over a year now, and I wouldn't trust anyone else. My…read morepack includes David, a 13-year-old Shih Tzu mix; Zoey, an 8-year-old Doberman; and Alice, a 2-year-old Doberman who's been doing service dog training with Devon. Not only has Devon helped Alice with her specialized training, but they've also worked with Zoey and David on refresher lessons and day-to-day living strategies to make managing three very different dogs much easier. Devon's approach is amazing--they adjust their training methods to align with what I'm comfortable with, creating a collaborative and supportive experience. It's never about right or wrong; it's about finding what works best for you and your dog. We've done in-person lessons and board-and-trains, and every time, Alice comes home better than when she left. Alice adores Devon, and knowing she's happy and in such capable hands makes all the difference. Devon is easy to communicate with, incredibly knowledgeable, and truly cares about the well-being of every dog they work with. I can't recommend them enough

Id highly recommend Arcane Canine to anyone looking for a reliable and communicative…read moretrainer/boarder. My dog stayed with Devon while I looked for housing. I wasn't sure how he would do woth other animals but Devon immediately assured me that they would be able to handle Kapano in their house for his boarding! I was impressed as he came back more confident and mannered around other dogs. I was consistently sent updates and photos of him throughout his stay and made to feel more than welcome to visit. He also came back to me in better shape in terms of muscle! If there was anything Devon had questions about they had no issues contacting me right away to let me know or ask about, I felt very comfortable and safe with my dog remaining under Devons care. I had never had to leave my dog with anyone before so i was reasonably worried as he's been my bestfriend for 6 years but i am EXTREMELY satisfied with Devons services and will continue to use devon for any training/boarding related needs for the future. I cannot recommend Arcane Canine enough! And thank you Devon for taking the best care of my boy when I needed it the most you are amazing!

I have been taking my dog here for a few years and they always do such a great job. They…read moreenvironment is nice and calm and not crazy busy and stressful like PetsMart. Dave is always able to get me on the schedule and the staff are super kind. I have two dogs and one of them is a kinda difficult to deal with but they always do a great job and they are so kind and helpful. This place is definitely a hidden gem in Ponte Vedra. Great service and great people!

Excellent grooming. Janell knows what she is doing. I have a poodle Bichon that she has groomed…read moresince his first puppy cut to his first big-boy groom. I've requested the bichon groom and she has patiently brought him through the stages necessary to get a good structured cut. She doesn't rush his cut and the fact that she is also a trainer has made her a wonderful match with my little man. She is patient and firm. My boy, Jax, loves her and can't get out of my arms and into hers fast enough! Dave, the owner, is terrific about getting me scheduled when I need it. A bonus with using Hound's Hair is getting to walk into a veritable art gallery every time we visit-Dave is a gifted photographer. The only drawback (reason for 4 stars) is the services are pricier than some of the competitors but you get what you pay for. It's worth my peace of mind to know that my fur baby is in the best hands.