I think by posting the pictures of my dogs actually helped the Pet Pawlor, indicating the types of…read moredogs they groom. Still dont no why they will not call me back for an appointment. Never missed an appointment without calling - and called - Covid. Always tip. My dogs are Seniors and need upkeep. Guess it does not matter. Moira M.

So glad I found this place! One of my 2 cats had bad knots on her back and is not one to sit still…read morebut some how they did a perfect lion cut on her, and still got her back in the carrier! Both cats were in for lion cuts, both were done perfectly, great price, and done quickly!

I have had about 3-4 weeks to think about this, and I think it is time for the review. It is…read moredifficult for me since I came to Mystic Clippers mainly for the reviews on here, but I should have shopped a bit better. I know I should have stopped by before even making the first appointment. My decision to bring my dog here was solely based on appearances and reviews on Yelp. I figured " why not??" considering his last groomer, whom we loved, was at a Petsmart. The first time I brought my dog here, it was a slow day, but I should have remembered that. Albi did well, but I could tell he wasn't totally okay. I know (I knowwwwww) that a visit to the groomers will always be a bit shaky for any dog because of the over stimulation, but something felt off. So after I got my report on how he did (he pulls away when they tried to clip his nails), I went to pay for the services. They told me they couldn't do everything because they gave him trouble. I asked, "Did he bite?" and they told me, "Oh, no, of course not!" so of course I was thinking.... "So... what's the problem here?" My dog hates a lot of things and I still make him go through them, haha. (I am proud to say he now stands still when I need to soak his paw in epsom salt!). Anyways, I paid (full price for mediocre job), but brush it off, give them a hefty tip, make an appointment with the same groomer because my dog needs the bond (hey, he's a German Shepherd... he needs to trust people), and leave. Fast forward to second appointment, and they notify me that "Ohhh you wanted the same groomer... well, she won't be in until later, but it's nice to have variety sometimes". I went along with it because he needed the grooming so badly due to season changing. I picked him up, and the place was a mad house - Dogs are everywhere, all of them barking, some tiny thing wants to bark at my dog and really, my dog can only take so much. So I paid quickly, left with a half wet dog (I am told he doesn't like the blow dryer), and went to the vet to have him get some acupuncture so he can de-stress and not have diarrhea from the event. When we're at the vet, he's laying down and we realize... he's got patches of fur falling out, skin is bright red... my baby is having an allergic reaction to the shampoo they use!!!! (I realize this isn't totally their fault except even at Petsmart he didn't have this going on... PETSMART, people! What the hell are these people using???). So the vet gives me stuff, it quickly healed (it looks like burn marks now), but I immediately started interviewing and researching new groomers in the area. Now, I don't necessarily think Mystic Clippers is a poor place to take your dog. Some dogs can brush off situations like this, and aren't allergic to certain things. But here is why it didn't work for us - I expressed our desires for having the same people, so my dog can learn to trust this new place, and instead they miss out on our point. There are a million groomers there. Really. I could not recognize each person, and they come and go. Darla was the only person I could recognize and I'm pretty sure that's because she's the owner. The nails and blow dryer - I recently took him to another groomer who took the time to get to know Albi, and guess what? I watched from a window... he was a perfect gentleman. Really. And he barked when the blow dryer started but when he realized the groomer wasn't going to stop because of the barking, he shut up. I'm sure this is a great place for some dogs. But it wasn't for us, and I definitely want others to know why this is a big no-no, especially for those with special needs dogs (haha! awww).

I rescued a dog about nine months ago and he's been coming here with the previous owner Everson but…read morewhat I noticed every time I go for my appointment he is 15 to 20 minutes late every time this last appointment was a half hour late no call to let me know what's going on decided to finally switch groomers very disappointing

I found this salon last minute, when I realized my poodle looked like a giant marshmellow with…read morelegs, and saw that he no longer fit into his cold weather gear because his poodle 'fro was too fantastic. I called over to the salon and they were flexible with me to get a time and date that worked best for my schedule which made getting the appointment painless. Located easily off the 95, this salon has lots of front row parking, and is easy to see from the street. I was pleased to walk in and not smell pet urine or see dogs fighting to get out of their enclosures, which made me feel good with leaving my dog in their hands. I was greeted and given a card to specify my dog's temperment, and my desired cut/style for his new 'do. I had never seen a more detailed customer card, and thought this was a great addition to their customer profiles. The salon stay was a little longer than I'm used to, I dropped him off at 10 and he wasn't ready until 2:30, but when I picked him up he was happy, springy, and perfectly groomed. Prices were reasonable, he is a miniature with thick fur and his cut was $45, which included a very specific haircut, nails, bathing, and ears done. If I was staying in the area, I would absolutely be returning with my precious puppy to have our future grooming done here!

I decided to try this place since the last place I took my puppy butchered my dog. But I'm again…read moredisappointed. At first look it seemed like the haircut was ok. Then I realized the cut was uneven n my pup had fainted ball spots in certain areas. I cant seem to find a good groomer. Can anyone suggest one in the new London county?

I don't usually write reviews because, well - I'm a dog and, also I have to ask my Mom and Dad to…read morehelp me. But, this place is AWESOME!!! A bath, hair cut, ear care, eye care, nails trimmed and filed, dried, brushed and, fluffed. And , they even got the errrr what do I call it - my ... undercarriage. You know the bits below all freshened up. I got treats, fresh water, playtime, cuddles, they played ball. I LOVE them!!! I highly recommend this place. -Nugget

My dog received an extremely poor groom. First, they trimmed his body which I did not request. In…read morefact, a body trim is not considered a proper groom for his breed. One side of his backside is noticeably longer than the other. Worst of all - there are patches on his back where the groomer got too aggressive with the trimmer (you can see his skin). It's so bad and looks like a 6 year old was playing with a trimmer. I notified the business but they never responded. If you want a consistent, decent looking groom for your dog, you might want to look elsewhere.

I cannot say enough wonderful things about Scott's Kennels…read more They cared for my senior dog, Moxie, for nearly a week while I was over 3,000 miles away for work--and to say I was nervous would be an understatement. Moxie has special needs (a form of epilepsy) and very little experience staying in a kennel, so I was deeply concerned not only for her health, but also for how she would handle the stress of a new environment. I checked in twice while I was away, just to make sure everything was okay. Each time, the staff reassured me with such genuine warmth and kindness. It was immediately clear how much they cared about her--they spoke about Moxie like she was their own. I was so touched to learn that they were taking her out for extra one-on-one time and giving her special attention beyond the standard routine. When I picked her up, I was honestly amazed. She was happy, playful, and--somehow--even healthier than when I dropped her off. I had prepared special meals and treats for her, and they followed everything carefully and thoughtfully. (They also offer the option to use their food, which is great for flexibility.) The facility itself is incredibly clean, and the staff are not only professional but truly compassionate animal lovers. It's clear they spent a tremendous amount of time monitoring her, caring for her needs, and making sure she was comfortable and safe. It's now been over 24 hours since I brought her home, and I genuinely feel like she is an even happier, healthier dog after her stay--which is something I never expected. I had worried I might come home to a stressed dog who refused to eat or had experienced a seizure. Instead, I found the exact opposite. I highly, highly recommend Scott's Kennels. They gave me complete peace of mind, and I now know that if I ever need to travel again, Moxie will be in the best possible hands.

What a great place to take your pet for a getaway, and feel comfortable they are taken…read more Care of them. Highly recommended them, Staff and owner are awesome. Just booked with them again

Kim provides excellent service and is wonderful with the dogs. Our dog goes in and comes out…read morehappy-no cbd treats to relax her like my daughter had to use when going to other groomers.

I reviewed on google and immediately got blocked. don't trust the google reviews. the woman at the…read morefront desk is clearly not a people nor dog person. they were extremely rude to my husband upon his arrival with his moms dogs for a hair cut. you would have thought my husband was walking into her house on her personal time. my husband explained he can be a little anxious but is friendly. the woman just rolled her eyes. she takes the leash and abruply scoops the dog up which made the dog start to wiggle in her hands. she immediately drops the dog down and hands the leash back to my husband and says "nope, not doing this" and sends him on his way. i would never trust this place with mine or anyone else's animals. lady is clearly in the wrong field of work

We are so glad we found ABC, Becky, and her crew. Our 3…read moregoldens absolutely love this place! Whether it's training, field trips, enrichment, pool time, ice cream, snacks, grooming or all the attention they get from each of the trainers and staff members, it's all 5 star. My husband and I can go to work, and know they are well cared for, and we don't have to worry about a thing. Highly recommend!

This was our first experience at All Bright Canines and we'll be back. Robin did a beautiful job on…read morea puppy cut on my King Charles Cavalier. Shelby is adorable and Robin did exactly what I asked.

The employees,the cleanliness and the hours of operation. My 5 year old Maltese loves his…read morecompanionship with his little buddies

We've been using Tippin Rock for 20+ years and there is no one else I would trust more with my dog…read more Jim & Pat are amazing as well as their staff. They take care of the pets like they're there own. I can't thank them enough for all the love & attention they've given our dogs. We look forward to using them for many more years to come.