Bought some whites tree frogs and a whole set up. Sadly as…read moreit turns out some things recommended and bought by myself were incorrect for these frogs. They should NOT have moss in the tank it can kill them. Yhey need dried leaves as the substrate. They need UVB lights NOT UVA. Ro prevent Metabolic Bone Disease. Didn't tell me I needed specialist dusting powder and food for the crickets . Yes I should have done more research but naturally I trusted the advice. Also v expensive I have since discovered. I DO however LOVE my frogs.

If you're into fluff then this might not be the pet shop for you. However, if Tortoises, Terrapins…read moreand Tarantulas are your thing, then you might just be in luck. Home to amphibians, invertabrates scorpians, Swan Street Pet Shop caters to all your exotic pet's needs. If you're looking for that perfect tarantula for your loved one or you just need to find a holiday boarding house for Bertie the Bearded Dragon, look no futher. Seriously though, this shop is fascinating, even if you're not a lover of all things creepy. I'll never be a snake lover, I can't help but be drawn to the gorgeous Leopard Gecko. Ahh...

There's a strange smell as you walk around here. I don't know what aquariums are supposed to smell…read morelike but it smelt of incense or something funny in here. As you walk down to the store, it's quite a strange feeling being faced with these tanks and the fish swimming about. It's a dark space to illuminate all the fishes and their colourful tanks. Can you believe you can get coffee tables with your fish swimming in them? Well you can in here. Cold water fish and tropical fish are catered for in here, no discrimination that's for sure. There are a few printed off, funny looking pictures to guide your decision. Overall the shop may look a little old and tattered but the fish don't seem to go without.

If you're looking for some tropical fish, then Hilton Aqua Emporium is a good place to go looking…read more Though it might be worth visiting Swan Street Pet Shop first. It's just a few streets away and actually has a far bigger selection of fish. However, what Hilton Aqua Emporium is really good for is designer tanks. If you want a fish tank with a difference, then it's definitely worth a look in here. For instance, they have fish tank coffee tables. So you have a coffee table. But it's got fish in it. But you can still put your cup of tea on it. Or your feet on it whilst you watch TV. Kind of weird, kind of cool. Totally unnecessary.

Having been a customer for over 2 years, I would NOT recommend them to anyone…read more Having bout several pets from here (6) 2 hamsters have died within a couple of weeks from date of purchase, likewise a rabbit died within a similar time frame, also a bearded dragon was parasite infected - they offered to replace it with a 'new' one at 1/2 price! Bloody cheek! Having about 18 family pets all need feeding, bedding etc and guess where I am not going to be spending my money every week!

Avoid this store. Ordered online but poorly packaged live…read morefood split inside, squashed & disgusting. Also very old live food as all were dead & smelt awful. Had to open paypal dispute after phoning 3 times & being ignored. Idiot only refunded 1 item via PayPal and not the whole amount owed and now I can't dispute it! Managers very rude, abusive & knows some fowl colourful language. Avoid this company.

I visited the shop back in January, I couldnt believe how badly the fish and pet sections had…read moredeteriorated. The main concern was the artic conditions in both areas. A dog bed I picked up felt wet from the cold and damp. It was actually warmer stepping outside. I had to cover my face because the damp smell was so strong. I felt so sorry for the animals having to stay in those conditions. I could only tolerate 5 mins. What a shame I used to enjoy visiting there.

I booked and paid in advance for the 8-lesson Rottweiler Boot Camp at Dog Country Club, and…read moreunfortunately I can say it was absolutely not worth the money. At the first session, everything sounded promising. We were told the trainer would be taking two dogs at a time for a walking session each week, but this only happened once after the second lesson. It quickly became obvious that having one trainer responsible for eight dogs was far too much, and several other owners commented on this as well. By the fourth lesson, myself and three other dogs ended up with kennel cough. I fully understand that this can happen in group settings, but what I didn't expect was the complete lack of apology or concern from Dog Country Club. I had to pay another £100 for medication and a vet appointment, and still received no acknowledgment of the situation whatsoever--just a rescheduled session. When we returned, the trainer couldn't remember where we had left off (understandably), but instead of picking up where we were, we ended up repeating the same exercises all over again. I thought the lessons would progress into more advanced training, but that never happened. After completing seven sessions, I honestly feel like my dog is still the same, and I didn't see the improvement or development we were promised. What pushed me over the edge was receiving a text two days before the final lesson saying it was cancelled and replaced with a Christmas party with mixed dog breeds--and they rescheduled it without even checking whether I could attend. Even the trainer had told us in Week 1 that if your dog doesn't have solid recall or you don't feel comfortable letting them off-lead, you shouldn't attend these types of meet-ups. That's the whole reason we were in training to begin with. I told them I wasn't comfortable attending and was clearly unhappy that the final lesson was cancelled. Instead of being understanding, they simply offered two alternative dates--neither of which I could attend. Meanwhile, the owners whose dogs didn't get kennel cough received their full eight sessions, while I ended up with barely seven. I requested a refund for the final lesson since I couldn't attend a party and couldn't make the rescheduled dates. My message was ignored. I asked again--still nothing. No apology, no resolution, no refund. Overall, I cannot recommend Dog Country Club at all. Between poor communication, lack of accountability, overcrowded sessions, cancelled lessons without confirmation, and no customer care whatsoever, this experience has been incredibly disappointing. Save your money, your time. Also to add to my previous review instead of DCC taking accountability they will block you from there facebook page

If I could give these guys 6 stars I would in a heartbeat, no questions asked. Without a doubt the…read morebest daycare we've ever found, and the proof is in how our dog acts when she arrives every morning without fail, she barely looks back at me! We've been taking our Cockapoo here for three years and we'll be taking her for many many more years. We take her to daycare multiple times a week and she always comes back and just clonks out from a hard days play! All the staff know here and are likewise excited to see her and I've never had a single reason to suspect she is not getting the best care possible, all while staying at an great value for money. They're also just as good for the owners as the pooches, my partner and I did a Doggie First Aid course which was three hours well spent and then some, also at an incrediblly reasonable price.