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Roseburg, OR

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Pet Pros

3.7 (3 reviews)
Open • 9:00 am - 5:00 pm

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1 month ago

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1 month ago

They did a great job on my dog. I'm going to go to them from now on and the price was good

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1 month ago

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Ask the Community - Pet Pros

Bailey Veterinary Clinic - Meds

Bailey Veterinary Clinic

(85 reviews)

This was my second visit at Bailey's veterinary clinic. I love the vet the first time when we were…read moregetting vaccinations for our cat. This visit was a little tougher. I called them that morning and let them know my cat needed to be seen by a vet and was in distress. They had me come right in on a standby appointment. I got there checked in and they took Bella back to be checked. They called me back to the room and agreed it was time to put her out of her pain. They brought the check out paperwork back to me to be handled so I didn't have to go back out after the procedure. I really appreciated that. The vet was the same one I saw before and was wonderful again. She handled it with gentle care. I definitely recommend Bailey's. I know people aren't fond of it being not locally owned, but I have to say the vets are top notch and very good people. They can handle whatever you need done. They are there for you and your fur babies.

I am only still a client here because I have absolutely no other choice. There are no veterinary…read moreclinics in my area accepting new clients, and that has been the case for at least the last five years. If I had another option, I would take it. Today's experience was just another example of how this clinic treats its customers. I drove 25 miles from Glide, paying nearly $5 a gallon for gas, specifically to have my dog's nails trimmed. The groomer advertises that nail trims are walk-in only and do not require an appointment. When I arrived, there was simply a sign on the door saying they were closed that day. I walked into the veterinary office and asked if someone could fit my dog in for a quick nail trim. I expected to pay the normal nail trim fee, and I had no problem doing so. Instead, I was told I would also have to pay a $25 walk-in fee. Charging a walk-in fee for a service that is specifically advertised as a walk-in service is ridiculous, especially when your own groomer is unexpectedly closed. Unfortunately, this isn't the first time I've left feeling taken advantage of. Several months ago, my dog accidentally got into marijuana brownies and became violently ill. The clinic recommended keeping him overnight for "observation." We later learned that no one is actually at the clinic overnight. We paid to leave him there, only to pick him up the next day covered in dried vomit, including inside his ears. He developed an ear infection that required another visit and another bill to treat. Over the years, I have come to believe this clinic will charge every fee it possibly can because it knows many of us have nowhere else to go. I have never felt genuine compassion, flexibility, or a willingness to work with clients. Every interaction seems to revolve around another charge instead of helping the animal or the owner. When you are one of the only veterinary clinics available for emergencies and walk-ins in this area, you have a responsibility to serve your community with fairness and compassion. Instead, I have repeatedly felt like this clinic takes advantage of the fact that its clients are effectively trapped. I don't enjoy writing negative reviews, but after years of experiences like these, I think other pet owners deserve to know what they may be dealing with.

Pet Pros - groomer - Updated October 2026

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