We went here to use the dog wash and were very pleased. They stock the large wash area with…read moreaprons, towels, a variety of shampoos, and two blowers to blow your pup(s) dry. The basins were large enough for all 3 of our terriers to fit in one with room to spare, a long shower hose and gentle spray.They even leavek a bag of dog treats, and such friendly, helpful employees are so refreshing to find!

Came in here right after bringing home our puppy and had a very positive experience. There was only…read moreone staff working and they were extremely helpful providing us guidance and recommendations on products. We also received a new pet owner's guide which came with many useful coupons, including ones for a free bag of dog food, free name tag and free dog wash. Since then, we have brought our puppy back multiple times for their bath service. Most employees here have been very friendly and pleasant, but I am deducting a star because I have had some negative interactions with the staff, including one that didn't know how to apply the coupon I recieved from this very store and rejecting it's use. Overall though, it's a great store with (mostly) helpful staff. Their dog wash is super convenient and worth it for $10.

Excellent service. Brought my 15 yr old Yorkie/Maltese in for food and treats. Ankur (owner?) found…read morethe perfect treats for my fussy boy. Very nice young man. Thank you Ankur. I will definitely recommend you and your store!!!

This is an awesome pet store! Clean, bright store with a great selection of cat/dog foods and…read moretreats plus they bend over backwards to try to get in anything that you might want. The owner seems very knowledgeable about pet health and training and they're super friendly. I love that they have little kitties for adoption too, so cute! Best store in town in my opinion!

Staff always very nice and helpful. Great selection of cat food. Always have everything my cats needread more

Even though we live in the neighborhood, we would rather drive to the southside PetValu to receive…read morebetter, respectful service. The staff at the Timberlands location are generally friendly and helpful. However, we have had several negative encounters with the manager/owner here that have kept us away since. They do not seem at all interested in helping you out when you have questions and seem annoyed when you need assistance with anything. What really upset us though, was when we were purchasing reusable pee pads - we noted the quantity on the package stated '3 pads', but it was evident that one of the pads in the package was missing; this was also the last package left, so we couldn't just grab another one with the right quantity. We approached the staff at the front to request a discount/compensation, and understandably they needed approval from the manager/owner. The owner was quick to accuse us of stealing one of the pads, which was extremely upsetting and insulting - not representative of good customer service at all. Ultimately, after a lot of pack and forth, we finally did receive a discount for the product, but after receiving so many unfair, accusatory claims, we will never be returning.

The end of October my son lost his budgie while he was at camp. When he came home and found out,…read morehe wanted to get a baby that he could train to talk. We looked on line and Fredrick at Birds Inc. had one little baby left and it was the color that my son wanted. We call right away and said we would like the baby budgie. Fredrick was so kind and sent my son an updated picture of his baby. When a snow storm prevented us from getting there to pick him up, once again Fredrick was kind enough to update the picture again for my son. Last weekend we were finally able to get our new budgie. Fredrick is a wealth of knowledge and gave us lots of information to take care of our new baby. He also showed my son, some brand new babies, so he see how much his baby had grown. He has some amazing birds and everyone is more than just a bird. They are part of his family and he takes pride in his birds. We are very happy to have gotten our budgie from Fredrick and we appreciate all the great information that he gave us. If we were to get another budgie, I would definitely consider going back to Birds In. D Davenport Red Deer, AB

I'm very pleased with Muddy Paws and will continue to take my dog there for his grooming!read more

These ladies are fantastic groomers! I took in my long-haired cat and he was pleased as punch and…read morelooked great after. They were firm and gentle, he really seemed to enjoy it and is so happy prancing around goer that I can't get a good, non-blirry picture! Fantastic grooming at a fantastic price, I'm definitely taking my cat back here :)

We recently moved nearby and started using this clinic, and they've been amazing. Very kind, and…read morehelped us heal our cat in no time. Definitely a great place.

I've been taking my now 2 year old boxer bentley to lomsnes vet since day one i knew they are over…read morepriced but i was ok with that thinking that I was paying for quality. Everything went good for about a year then bentley kept getting sick first she said it was his food so we switched to the food that they sell. He got sick again now lisa lomsnes says she did blood work and it looks like pancreatis so she wanted to keep him overnight on a iv then we take him home the next day this happens 4 times and poor bentley lost 20 pounds you could see every bone in his body and we didn't know what to do he wasn't responding to any meds and lisa still says it's pancreatis we had to go somewhere else after doing tons of research we chose fish creek in Calgary we take him there explain the last vet in red deer said he had pancreatis the vet says ok I've never heard of pancreatis in one year old boxer but ill tske a look and immediatly takes bentley back and starts doing tests on him none of which show pancreatis she takes an x-ray, the x-ray shows a forgein body and not only that the forgein body has been stuck in about 6 different spots in his intestines and just punctured a hole in his insteines and fluid is leaking into his stomach. I get a call from the fish creek vet saying they need to do surgery now i say yes please do. They do and they saved our boys life. Meanwhile my girlfriend is in university writting an exam that morning she gets a call from lisa lomsnes in red deer saying it looks like sepsis and we need to think about saying our goodbyes and putting him down. Now I have a hysterical girlfriend crying on the phone saying we need to put our dog down and I need to explain he had a forgein body and is safe in recovery after surgery. Turns out fish creek called lomsnes to get bentleys information and she took it in her own hands to call my girlfriend and get her nose in our business. When she didn't even know what was going on in the first place. Shes very unprofessional we won't be taking out business there anymore and I recommend you don't either.

Trisha was so supportive and kept me up to date on everything…read more Ronnel stepped in when Trish was away and was also professional. Thank you

Always professional, friendly and fast. Have had multiple emergencies with this vet…read more Talked me through my dogs dogs birthing issue on the phone and were very helpful. My dog needed an emergency C-section for her last pup based on their recommendation over the phone. They were right. Got her into surgery very quickly and charged what I thought was a very reasonable price. They also saved my dogs eye on one occasion. Overall great clinic and excellent emergency services.