Knowledgeable and friendly staff and very good selection of fish…read more Been going there for many years in the past and service has always been good along with most of the staff

Awesome place to get all your aquatic or reptile needs. Fish are all quarantined and only sold if…read morehealthy, which is hard to fin

Great, knowledge staff. I discover this place after I got my bearded dragon. They have everything…read moreyou need for any type of pet, reptiles, cats, dogs, fish, etc... If you ever have questions there is always someone happily ready to help. I strongly recommend this store.

The sales team are knowledgeable and happy to help! This is…read moregreat for aquarium fish/herp.

Attended this pet value and was treated very disrespectfully by the store manager. When I…read morecomplained about how I was treated I was told I was no longer allowed to come into the store. Very poor way to handle a complaint. Very poor customer service by the manager.

From the owner: At Pet Valu we understand that your pet is a part of the family, because we're pet parents too. At…read moreour stores you'll find a great selection of pet food, treats, toys and accessories, all at competitive prices. You'll find our stores in local communities across Canada and the north-eastern United States. Across all our stores, you'll find friendly Pet Experts trained in pet care and nutrition through the University of California Davis Extension School. We pride ourselves on being Pet Experts and we want to use our knowledge and experience to help you find the right nutrition and other solutions for your pets.

This location has the BEST staff! Kenzie is absolutely amazing. She is always ready to help, has…read moregreat suggestions and is very generous with samples when I am trying new food for my kitties. I just love her. Thanks for always being so sweet, and accommodating, Kenzie!

While it might not always be the cheapest or have every doggie toy under the sun, Global Pet Foods…read moreis an excellent store that stocks quality foods at reasonable prices. They have a great "food point" program where you earn points towards a free bag of food. The staff is always polite and eager to help. My dog and I love visiting and he doesn't mind the treats from the person at the counter or the selection of amazing chewies and bones. It's also worth mentioning that I had a pet rabbit for 8 years and I am always impressed by stores that carry good quality timothy hay and food for bunnies. Global Pet Foods gets top marks for that as well!

Writing a review of my experiences dealing with Big Al's aquarium store on Commissioners Rd…read more 90% of the times I have gone to them for help with my aquarium or koi pond I have walked out of the store disappointed. The employees either are unhelpful or rude. I have been told by a friend of mine who's knows the owner that it's a great store, but it has been consistently a bad experience for me. As an example, today the wife and I went there to look at pricing for glass aquarium covers, the employee didn't even bother to show us what they had in stock to see if they even carried what we needed. We where told to go home and measure despite already having an idea of what we where going to need. The only reason I give it 2 stars instead of one is we bought a couple shubumkins from them and they are doing well. So in conclusion I suggest taking your business elsewhere.

This store is the BEST store in London and surrounding. I have both fresh and saltwater tanks, as…read morewell as an outdoor pond. The owner is amazingly helpful, and has come to my house to help me set up a filter I had bought. You cant get better service than that. The fish are shipped in and quarantined, and their fish room manager is the most knowledgeable guy in the business (in my opinion). He used to work at a different pet store, but I followed him when he moved because he is a cichlid genius. The staff are always friendly, and I'm under the impression that it is family owned and operated, and I always like to support local family business. The quality of product, fish, coral and inverts is above and beyond any other London petstore. 5 stars.

JAN 12 /2025 Wanted to find a cat tag but was told they are…read moreat register 1 .There was a least 8 customers in line at till one the only till opened. You are telling me i have to Waite with a empty cart to pick a identification tag and hold other customers up while i look not acceptable so we left and went to Pet Value I know we are a small customer to you but guess what you lost the sale Unhappy customer !

I was scheduled with my dog for 9AM this morning at the Wonderland road south store in London (…read more#2433) and upon my arrival I was treated very rudely by a grooming associate! The girl was short and has auburn colored hair and was working in the grooming center this morning. She was very crass and rude to me. She ignored me and took another dog "in ahead of me regardless of my set appointment. This associate should not be in a customer service setting!! My wife and I have been using Petsmart pet grooming services for many years for both our dogs. We purchase many items and food for our cats and dog as well, but no more!! I am thoroughly disgusted on how I was treated. X - Petsmart shopper

Friendly staff, good quality of healthy fish and Tony is very knowledgeable…read more Great place to buy your fish