I have been going to silver maple for over 20 years. I trust them completely with the care and…read moreknowledge for my pets! I highly!!!!!!!!! Recommend

I have had three golden retrievers over 39 years. That is how long I had been going to Silver…read moreMaple. Although I rarely had the same vet twice my three boys generally seemed to receive good care. (Note: The veterinary doctor turnover here is regular.) Things changed recently. The owner of the business was the attending vet when my pup needed care. My current golden is the gentlest friendliest dog on the planet. Due to virus circumstances, I had to drop him off rather than take him in. Three different vets prescribed hundreds of dollars in meds over the better part of a month. A special dog food was also prescribed. The limitations of the virus were significant but I paid what they asked. The canned food prescribed gave him diarrhea on top of the symptoms for which I took him in. I was concerned that we kept throwing expensive drugs and food at the problem with no success. When I called for information, the vet was often not in. He would respond via his cell. His caller i.d. was disabled so when my cell rang with an incoming call from "unknown" the first time, I didn't answer. When we finally talked, he had no notes and relied on me to tell him what we had done so far. As I attempted to fill him in, he would cut me off, rarely letting me finish a sentence. I took my pup in for a battery of tests. They kept him for an afternoon. When he got home he had a hairless patch just under his left eye that he didn't have before he went in. I was concerned. I called about it. They had just closed so I left a message with the answering service. Another vet returned my call. I was told no one knew anything about it. They said he must have rubbed the hair off on the cage in which he was confined. I voiced my concern. Dr. Sam eventually felt an endoscopy was required. They wanted to keep him for a day again. Due to the virus, the office was communicating in various ways. I emailed to ask they please take good care of him. Dr. Sam called to tell me he thought I was being "irritable" with his staff. HE was irritable and had an angry tone. I was never once voiced my concern in an unprofessional way. I told him I was shocked by this. He finally admitted that I had always been respectful and professional dealing with him. The day of the procedure, I emailed again to request they keep an eye on my little buddy. Dr. Sam called me and once again, in a very agitated voice told me "come get your dog." He was not going to do the endoscopy. He added angrily there would be no charge. No charge? Since they didn't do anything, I considered this to be an acerbic remark. One never knows what is going on in someone's life. Everyone is stressed during these times. Maybe this doctor is undergoing some extreme stress. That is NO excuse for this level of unprofessionalism. Given the circumstances, I feel the need to let others know what happened to us. We found another vet with less stress.

Amazing first experience with my 14 week old Bichon with separation anxiety! They kept him calm and…read moresaid he did amazing - doesn't hurt that his first puppy cut is absolutely adorable!

Sorry....if you can't handle skittish pups, you get 1 star. Our 11 year old mini Schnauzer Jack…read morewent for his first groom with them, only to be given up on after becoming anxious and shaky from the blaring AC/DC (!) music, loud voices, and numerous dogs in cages. He's not had issues with any other groomers - we only needed to change because his groomer was let go from her previous employer. This place left him only partially cut, told us they could not continue, and that he needed to be picked up. Shameful. DO NOT PATRONIZE.

Jim was wonderful to work with! He was beyond kind and caring. I knew my sweet pup was in good…read morehands. Losing a beloved pet is always hard but having Jim there in a sad moment made the difference. He was very accommodating as well, since sometimes you just don't know when these things will happen.

Very kind. Made everything a little easier on me. Cannot thank yall enough. I hope I dont have to…read morecome back but I know i will when it is time.

Christy is a wonderful groomer! My boy Brucee loves her. She does exactly what we ask and his cuts…read moreare always perfect! Highly recommend!

Our experience at Alburtis Animal Hospital was excellent as usual. After 30 years covering 3 dogs,…read morewe have complete trust in the care our pets receive there. In this last visit our dog received a thorough examination with some test results being immediate and the others were available the next day. We were given clear instruction by the doctor on what we need to do to help our dog. (PS: He's doing well now). The staff is also very helpful and courteous when we call or get there in person.

The staff is amazing! They went above and beyond to make us feel comfortable when we had to put our…read moredog down. They were great.

Took care of our two rabbits. Professional and efficient. Bunnies did well. Was a nice day trip and…read moreconnected it with the local zoo while we waited.

I usually don't leave reviews but I was very satisfied with my visit. My wife and I took in a…read morefoster dog that needed some vaccinations. I was never here before but reached out by phone. The staff was so nice over the phone and they got me right in. Staff was also so nice in person and they were quick. Thank you again!

My husband and I have had 6 dogs cremated here for over the past 30 some years. They are very…read moreprofessional and respectful both for your beloved one that has passed away and your own. I have never thought of anyone other to peacefully care for my best friends than Lacey Memorial. I Thank you for your kindness that you have shown to me during my difficult time and I Thank you again for being there each and every time one of our dogs have crossed over the bridge.

I adopted one of my cats there and had three of my cats spade by them. Awesome people running the…read moreshelter. Very friendly and clean.

What an amazing place to bring a cat to be fixed,we had a feral mother cat who had kittens,we had…read moresuch a hassle to catch them all at different times,they worked with us to get them fixed,kept them overnight too,and not expensive,always good to donate a little extra,great people!