Was not happy with the service at all. It was never the amount we were originally quoted and we…read morestarted being charged extra, aside from the increased rate

Cheaper then any local company we have. Called with in 1 hour of posting pest control. Showed up 2…read moredays later ! Fantastic job

The name says it all. Jeff and his son were very professional and knowledgeable, offering solutions…read moreto both bore bees and bats. Jeff paitently explained how these animals operate and my best alternatives.I've scheduled them twice a year to keep a log cabin free from pests. I highly recommend them!

Kenny was very friendly and professional. He explained everything to me and done an excellent job…read moreat taking care of my problem. I would highly recommend this company.

Service is good, however Dodson does not accept online payments forcing you to run out for stamps…read moreand fill out invoices, or write checks. Come on Dodson time to get with the times and let your customers pay electronically!

Very knowledgeable staff and fast service! Price is reasonable, did the work as soon as the…read moreproblem was evacuated and identified. Thank you!

Do not hire this company. If I could give them minus numbers…read moreof stars I would. We hired them in 2020 to take care of a bat problem. They said they knew how to exclude bats but each person they sent was less knowledgeable than the last. They came without ladders to assess, without a shop vac to clean, and they did not listen to what we said about where the bats were. Plus, the personnel kept changing so we had to start over every month. We asked for our money back and were told "of course!" 27 phone calls later (I am not exaggerating) and two letters plus multiple emails, we have finally received most of our money. $3500 from $4000. But it took three years and we still have bats!!

Shamelessly Dishonest!…read more This company does not provide you with pest control services! They are too busy convinces you that your insulation needs to be replaced for thousands of dollars in order for them to see exactly how the pests are entering your home. This is a bald-faced lie. In my case, the delay in treating my home right a waw has been costly. I finally had sense enough to contact another exterminator company when Terminix told me that everything in my basement had to be moved out to completely remove my existing insulation and replace it. In the meantime, "rodents" were having a ball destroying my home. The new exterminator came out to my home, evaluated the situation and pinpointed exactly how the rodents were getting in without moving 1 inch of insulation. My home was treated the very same day. What should have taken only a couple of treatments has turned into multiple treatments with more to come to completely rid my home of the problem. Terminix's delay in treatment gave the "rodents" the opportunity to multiply, moving from the garage and basement to the upper levels of my home. The rodents did a lot of damage to my kitchen. Terminix (represented by Lindsie Linaburg, Home Inspector and mastermind behind the deception) saw the damage the rodents were doing and had done, but treatment was still delayed. They wanted the thousands of dollars I would have paid for unnecessarily replacing the insulation in my basement. Terminix had already taken advantage of me by replacing the insulation in my attic claiming that the insulation contained a substance to kill rodents. There were no "rodents" in my attic. This has been one hell of a "nightmare" for me, which is why I am taking the time to review Terminix. Please do not fall for their lies. These people are Shamelessly Dishonest!

We tried to make an appointment for a tech to come do a free estimate. We scheduled a 4-6 window…read more At 6:02 we called Ehrlich and were told the appointment still "showed as active" and he should still be on the way. Nobody called to say why he was late or that he was late at all. We gave up at 8 o'clock. It is easy to call to reschedule . Would not recommend.

I called and scheduled an inspection on Sunday, for Monday between 4 and 6pm. Call center was…read morehaving trouble with the system. Monday no one came no one called. Called call center back on Tuesday, scheduled for Wednesday 12 to 2. No one came no one called. I called the call center multiple times trying to find out why no one showed up. They had no answer. They called and left messages with managers. No one called. I posted my review on Google. There was a response within 20 minutes. I called the call center back in attempt to understand why no one came. Finally someone called me stating you all only offer snake removal in WV FOR BUSINESSES! YOUR CALL CENTER DIDNT KNOW THIS! YOUR WEBSITE DID NOT STATE THIS! Frankly this is false advertising AND horrible customer service. You need to train people better or put the information out to the public or have your techs coming out at least call the customer and explain why they aren't coming instead of allowing people to WASTE HOURS waiting and calling and waiting! I sincerely hope no one else experiences what I went through with this company but based off of the reviews (I wish to hell I had read before booking with you all) many have and it is pathetic you haven't addressed this issue sooner.