Caring thorough doctor, staff is friendly and caring. Only negative is negotiating the online…read moreinformation

I have been a patient of SWFP for over 20 years. The doctors are amazing - the office staff is…read moreHORRIBLE. Extremely unfriendly, less than helpful and overall rude/mean. If the doctors were not as wonderful and talented, are they are, the staff would have caused me to change years ago.

I came here today on a referral for a hip injection. Due to pain. Upon arrival I was greeted with…read morea smile and asked to go through the metal detector. I felt indifferent about the metal detector. On one side I thought it was a great idea to keep the bad people and weapons out. On the other side. I felt like I was in a safe environment. And didn't need to go through it. Either way the policy is to enter through it. So I did and that's that. My Dr that I seen today was Dr Wichman. She was very nice to interact with. And if I need to in the future. I hope I am able to deal with her.

What not to like. Checking in process is quick and easy. They call you within 10 minutes after…read morearriving. Have seen muliple doctors and all are very nice and willing to listen to you, You might have to go to other facilities for ultrasound but MRI's and x-rays are done on premises. So glad they are located in Middleburg Hts, so convenient for many people.

I always feel better when I get an allergy treatment. My energy improves, while my symptoms…read moredecrease.

Nicole is absolutely amazing for holistic pediatric care. She spent tons of time with us, in no…read morerush, asking about my child's diet, eating habits, sleep habits, etc. She also asked how I was doing which is huge (postpartum mommas know!) Would recommend this practice to anyone. 4 stars instead of 5 because the secretary is absolutely horrible. I've interacted with her probably 5 times over 2 years and she is the same every single time. Incredibly rude, bratty, unhelpful and miserable. I cannot believe they have someone like this answering their phones. I have to believe other people have complained about her. She is as miserable as they come. Absolutely awful to interact with and she needs to be fired immediately. She is a stain on such a wonderful practice.

With an extensive family history of lethal melanoma, one can't be too careful. I made a…read moremiraculously fast next-week appointment with Dr. Styron, who was unfortunately sick that day. The office was able to squeeze me in two days later with Dr. Reep, who completed the full-body scan. When I called to set the appointment, the scheduler was very specific with directions, and I had no problem finding the building; I feel it's unfair for others to blame the office when they are the ones who are running late and/or can't find the place. I arrived early and the receptionists couldn't have been more friendly and professional. They had me look over and sign my paperwork, processed my co-pay, and instead of waiting until my appointment, they were able to get me in a few minutes later. The ladies who asked me medical questions were friendly and efficient, and Dr. Reep was, as well. He was very thorough, talked through the entire process, and had a wonderful bedside manner. I now have a dermatologist, it would seem, and I feel lucky that circumstances steered me to him. I swiftly booked my appointment for next year and was in and out of the office a lot more quickly than I'd anticipated. I cannot recommend this practice enough, and I thank the entire staff for contributing to a very positive experience.

Made an appointment around 2 and half weeks out, daughter is leaving for college and all a sudden…read morebeen getting bad cystic acne. I made an appt gave them my insurance which was thru my husbands work. Mind you I can't walk well, i sent my daughter up to the appointment as she's 18. She called asked if we had caresource still I said yes but did not know she was around the front desk. I DONOT use her caresource ever no matter what. Well, they refused to see her even when I said bill medical mutual and we pay the copay. Well still refused to see her. I called The office and the scheduling line said well we check insurances the day before they should have called you and told you we can't see you due to her having Medicaid secondary. I said well someone didn't do their job and never called me Notthing! Wasted my time wasted my gas on driving there. What a joke. So quick to refuse to see me but can't do your job to begin with ?! It could have all been avoided. Zero communication with the office!!! Horrible customer service!

One of the LEAST handicap accessible metros we've been to…read more Super limited handicap spots and they are always full. Then they never do the sidewalks in the snow so getting through that is rough.

I'm very disappointed with my experience. I waited for about 40 minutes after my scheduled…read moreappointment time, only to finally be told that I could not get the blood test I came in for. I wish I had been informed much earlier instead of making me wait for 40 minutes. The staff should communicate this kind of information promptly and clearly. This was a complete waste of my time and very frustrating.

I was referred by a friend of a friend who has much success with pregnancy after seeing Carolyn…read more When I called last week to inquire &get more information I was taken back by the person I spoke to over the phone. It sounded like her first day on the job, the basic questions I had she seemed like she was making things up as she went. Very unprofessional, she probably said "UMM" 50 times during the call, extremely loud, I had to turn my phone down to spare my ear drum. I was very turned off by this girl. Turns out they dont accept my insurance (per Cat or Kate?) And I wanted to discuss with my husband before i commited paying out of pocket so i didnt end up making the the appt. I just wish they had better customer service.

Personalized care that respects the way our bodies are designed to work. Veranova Health providers…read moreseek the root cause of issues for women, like infertility, menopausal problems, and smart, ethical alternatives to artificial birth control. You are treated with kindness, warmth and respect. A very different (and refreshing) approach to healthcare.

I love Dr Kraus and her staff. Dr Kraus has been my Dr for nearly 20 years and I always feel…read morewelcomed at my appointments. She is so caring and kind and really takes the time to listen to my concerns. She has recommended treatments addressing those concerns. Her staff is also very helpful and friendly and never bothered when I call for whatever reason. Thanks for all you do Dr Kraus and staff!

From the owner: Dr. Kimberly Kraus, a board-certified OB/GYN specialist practicing at Southwest General Hospital…read moreand Fairview General Hospital, provides personal gynecological care and individualized deliveries unmatched by large group practices. She has partnered with Dr. Anthony Gingo in a small private practice in order to personally care for her patients from the beginning of pregnancy through the birth. "If I am taking care of someone throughout her pregnancy, I want to be there to see the glorious moment of the delivery!" she says. Practicing both obstetrics and gynecology, Dr. Kimberly Kraus is one of the few doctors in Northeast Ohio to offer MonaLisa Touch for vaginal rejuvenation. This painless laser procedure treats vaginal dryness, painful intercourse, urinary incontinence and recurring vaginal infections, and it is ideal for breast cancer survivors. She also specializes in Minerva and NovaSure in-office ablation treatments for those with heavy periods. In addition to OB/GYN services, Drs. Gingo & Kraus Women's Health Specialists offers weight loss consultations and bioidentical hormone therapy, as well as rejuvenation treatments such as SculpSure laser body contouring, Pelleve wrinkle reduction, and Pellefirm cellulite treatment. Choosing a doctor is personal. You want someone who makes you feel comfortable. And that is even more important for women looking for an obstetrician or gynecologist...

I've been seeing Dr. Sidor for many years and I can say that he is an exceptionally knowledgeable,…read morecaring doctor, with great bedside manners, prompt, considerate, friendly, and very professional. He's always taken the time to explain causes and effects and provided solutions to my medical issues. I cannot recommend this physician highly enough.

Wonderful Doctor. He listens to your questions and thoughts. He responds in a respectful manner…read more He has perfect "bedside manners". One of the best doctors I have been to in 67 years of life. I would recommend this Doctor to everyone.