This was the most miserable customer service I have ever been through. I dropped my boat of on 8-6-20 for service on the starboard motor. It took over a week to get a call back from the owner, Bill. No updates no return calls and all of a sudden 3 weeks later, my boat is supposedly done. Put my boat in the water the following Sunday and didn't make it 300 yards and the motor did the exact same thing I took it to the mechanic for originally! So now I'm going on four weeks, charged $540 and still have a major motor problem. I called bill Sunday, Monday Tuesday and Wednesday and finally got a text message back? Keep in mind we have not text through this whole ordeal, the owner didn't have the balls to call me. Now it's one week before the Labor Day and I'm all but begging this jerk to come for a boat ride to see what is actually going on. Which he does and doesn't fix anything, tells me to stay close to shore over the holiday weekend since I can't get the boat on plane, great fix Bill! Bill said he would call me the following Tuesday after the holiday to get a plan together to try and fix my boat, never called and finally he told me to go find another mechanic this week. Now I'm into six weeks with no boat and I'm the bad guy??? Beware. I will say I had multiple recommendations about this guy, I would not recommend him to my worst enemies! read more