Edited to remove a star given the business owner's dismissive and inaccurate reply. There was no…read moresnowstorm during this time frame, this is a complaint for service completed at the end of Feb - the time gap between service and review (as explained) is because we are not residents and didn't know there was a problem. We trusted the job was done and didn't know it wasn't until a neighbor alerted us the lawn was dead at the end of March. We then reached out to Harrison to try to rectify. Instead of taking accountability - he replied similarly - deflection, excuses and blame to the customer. An unfortunate and unprofessional response. We called Harrison to service a sprinkler system of an older relative who had just moved into a care facility leaving the home unoccupied. The ask was to service the system and turn on the sprinkler schedule for the season. Harrison serviced the system but failed to set it to run. We are managing this from afar so this was a critical and unfortunate oversight - and has resulted in the sprinklers never actually running (and the lawn being in terrible condition). When we reached back out to try to understand the issue, Harrison deflected responsibility, said of course he didn't turn the system on because the service call was on Feb 21 and he had concerns about cold so he left it off. (FWIW temps were not below freezing at the time of service nor any time after.) His solution was to suggest we get a neighbor to help out to get the system running. It is frustrating to pay $125 for a service call where one of the two asks was not addressed - we don't recommend nor will we be using him again.

Harrison came out to my house knocked it out inside a half hour did a great job so glad I called…read morethem!

Contacted company regarding sprinkler system problem. The person advised would come by next day…read morebefore noon. Never showed up.

Work is alright but charges dearly for his services $250 to change out check valve on irrigation…read morepump took about 20 minutes.

Wonderful attention to detail and great service. Justin very knowledgeable about all types of…read moreplants and about ground watering systems.

My new go-to landscape company. These guys are the best. Quick and reasonably priced. Justin is…read morevery knowledgeable about plants and was great with helping to pick the right trees for my yard.

My son worked there and they do an excellent job. Chris Iler learned so much from owner and able to…read moreopen his own business here in Ft Walton before his passing. Thanks Rooney

I used Hy-tech for a new home landscaping job. This is a company with the manpower and capability…read moreto do about any kind of landscaping job. They do big jobs and small jobs and also have a maintenance service. Their price was good, they got the work done quickly and completed everything as they had promised. They also came back to fix the couple of issues we had. They brought in a tractor to prepare yard for sod and other plants, installed all irrigation, and planted everything. I would definitely recommend them for any landscaping installation job and have been impressed with their yard maintenance program so far as well. I have had no problem with return calls or customer service as the other review here talks about. They seem to have a great office staff also.

Cedric is the MAN! He is my go to guy. Knowledgable and caring. Always responsive and always gets…read morethe job done.

Heritage is awesome with both large and small jobs. I've used them several times. They are…read morepunctual, do a great job and easy to work with. I highly recommend them!

We just had our lawn re-sodded by PARADISE OUTDOORS. Excellent service and at a REASONABLE price…read more I cannot say enough about the quality of their work. They came and removed the old lawn (which was more dollar grass than lawn). They placed earth in the low spots, the next day they had pallets of sod delivered and immediately began installation. They moved sprinkler heads where needed, added extra heads to ensure the entire area was getting watered. Before they started work, we decided to have our 20 year old timer box replaced and now I can operate the watering from my cell phone. Kenny was very patient in teaching me how the app works.They removed the old sprinkler box and capped it off. They installed the outdoor box and made sure all zones were working I cannot say enough about the quality of work. 850-374-0510 or on the web at: www.paradiseoutdoors.net

I doubt if Yelp allows me enough characters to type out all of the great things that I have to say…read moreabout my experience with Paradise Outdoors. I had an old school, manual control irrigation system with a broken pump that had not been functioning since I purchased the house. I knew that several heads were broken and suspected several broken pipes underground. I called Kenny and he answered right away and came out the next day to diagnose and give me a quote. We decided to replace the pump and upgrade to a digital system. Kenny's team showed up a few days later and completed the pump install and digital conversion in just a few hours. After that was done, they powered it on and the fun began. They were able to quickly detect line breaks and repaired them with essentially zero damage to my recently laid sod. Kenny and his team helped me to determine which heads needed replacing and calibrated each one to ensure proper coverage. I no longer have to drag a hose and sprinkler around my entire lawn, but rather I can click a button on my phone app and watch the water show begin. Even better yet, I can let the system decide for itself when to water because of the automated program that Kenny set up that is based on weather conditions and previous rainfall amounts. Also, because of the pump, the water is "free" and no longer coming from the city water spigot attached to my house. My experience with Paradise Outdoors is probably the best experience I have ever had, with any contractor that I have ever hired to do any type of work, in three different homes/three different states over the past 20 years.