I booked with Personal Care Transportation for my husband who's in a rigid frame wheelchair. These gentlemen were so professional and on time each time. There are so many safety precautions too, I was confident my husband was getting to his destination safely. Communication was on point and there were easy online payments. Thank you for your amazing service and professionalism. Whenever I need NEMT, I'll be calling back! read more

I requested gurney transport and arrived at the appointment to find the appointment had been cancelled. Your team was outstanding, flexing the timing, staying with us while the doctor put us back into appointment. I can't thank you enough for the excellent service. I highly recommend you and your team! read more

I searched the internet for local wheelchair transportation for my husband and found Personal Care Transportation and am so pleased that I did. My first impressions were that I knew I called the right company. Caysha is great, the drivers are respectful, courteous and prompt . We will recommend Personal Care Transportation with confidence that other first time clients will have the same good experience we have. had. We will certainly use Personal Care Transportation again. read more

Excellent transportation service. Great communication, timely and courteous. Staff is genuinely caring and kind. I am grateful for their help. read more

I work in a Skilled Nursing Facility and we have been using Personal Care Transportation for couple of years now, nothing but good compliments towards Chris and his incredible team. Personal Care Transportation has great customer service, his team are always kind, friendly, and remain professional. We receive positive feedback from the patients and their families. We trust in them to pick up our patients from our local hospitals and to also take them to their follow up appointments. I would definitely recommend using Personal Care Transportation for your non-emergency medical transport needs, they provide gurney and wheelchair. read more

During an extremely difficult time dealing with my fathers health, when he was unable to walk or use a wheel chair, we called this service in desperate need of help transporting him to our preferred hospital in search of emergency care. Kevin and Michael were EXCELLENT and provided the best possible care and assistance in moving my father out of the home even overcoming the obstacle of stairs and his extreme pain and limited mobility. They were thoughtful, kind and efficient. Chris and Kasha assisted in the scheduling and planning process and were also extremely thoughtful and helpful with everything. We would recommend Personal Care Transportation to anyone looking for a service that will go above and beyond for your loved ones. read more

We have used Personal Care Transportation multiple times and have been extremely satisfied with their service. They have transported my husband on a gurney and in a wheelchair to several doctor appointments after his stroke. They made special accommodations for last minute rescheduled appointments. The drivers were professional, compassionate and caring- something I truly appreciated when your loved one is in need. I highly recommend them. read more

Tonight Chris and Larry transported our momma. They were very kind and professional. I would definitely feel comfortable with them transporting one of my loved ones again. Also their humor made the experience a lot more comforting and relaxing. I would definitely recommend! read more

Only giving one star because there is not an option for ZERO stars. Wouldn't bother calling this company for transportation. Left a message for them on 11-10-25 at 12:45pm and they never bothered to call me back. It's now Friday 11-14-25 and still nothing read more

I highly recommend Chris and his team. They did a phenomenal job with my mom who had to be transported via Gurnee to her doctors appointment. They handled her very nicely made sure she was comfortable. She felt respected and the ride was smooth. I highly recommend using them if you are looking for a great service to transport your loved one. read more

Great selection,everything clean along with help from floor cleaning robot we call Winnie.No deli today but temp I'm sure.Cheers.

I got the runaround from another company for 4 days. I found this place on Yelp and I called. What a blessing! They were on time. Super friendly and extremely capable of getting my mom in a wheelchair to my sister's bridal shower. I will be using them from now on. Thank you so much for taking that stress off my plate. read more

Personal Care Transportation is so great! Chris and Caysha were so helpful in making me feel comfortable with booking them because my husband and I had such a bad experience with another transport company. Personal Care offered door to door transport that was on time with kind drivers and we were picked up in a timely manner when we're were through with my husband's doctor appt. Their pricing is great as well. I'm so glad to have them to get to my husband's appointments! Thanks Personal Care Transportation! read more

Chris, who did the scheduling and then rescheduling due to the MRI facility's mistakes , was patient and helpful and handled everything in a very timely manner . The two drivers, Matthew and Kenneth, demonstrated exceptional care in transporting my bedbound husband from Upland to Riverside. They were attentive to his needs and made his comfort and safety their priority. I know I will use them again without hesitation. Highly recommend this business! read more

Courteous & super dependable medical transport service. Chris & his crew are very nice and helpful. They transported my mom from the rehab center to her board & care. Took very good care of my mother. The best! read more

Personal Care Transportation is located locally in Upland, CA, and are highly recommended! They helped me get safely home after a procedure I had with sedation at San Antonio Surgery Center. Most centers and hospitals will not let you use a Taxi or Uber for any procedure with sedation; you must use non-emergency Medical Transportation. So if you need help getting to or from a hospital or surgery center to your home, definitely look them up on their website or call them. This is safe transportation if you undergo sedation. They are flexible, caring, kind, have fair costs, and make you feel completely safe getting home. read more

A friend of mine asked me to help her find a Transportation service for non-emergency medical transport. I contacted Chris and arranged for pick up, and he was very efficient. The pick up went smoothly, professionally, and the drivers were extremely careful with the patient I highly recommend this service For anyone looking for non-emergency medical transport for wheelchair access read more

Took great care transporting my daughter round trip from Rancho Cucamonga to her appointment at CHOC. Chris and Doug's service is excellent. My daughter had an accident and is wheelchair bound for a few months. We were so happy to have found this service. Thanks again! read more

If you are looking for people who care about your family members, who treat there patients as their own family, who are kind, careful, and respectful then please call Personal Care Transportation. Chris and Adam are amazing! The previous company I used to transport my mom too and from her appointments dropped her, drove too fast, and charged way too much. Thank god I got referred to Chris and his company. They offer non emergency medical transportation, gurney and wheel chair services. read more

I can't say enough positive things about this business! I have used them several times now and they have been amazing! Highly recommend!

I have used this service in 2 different ocassions. One earlier this year and one today. One was Gurney Transport and the other was wheelchair. Honestly wouldn't be able to take my parents to their appointments without this service. They have been reliable and always early. Definitely recommend. read more

Our residence of elderly clergy has used Personal Care Transportation many times. They have the most professional and caring staff and go out of the way to help meet our needs. We have used other Medical Transportation companies and none compare. Once you avail yourself of their services, you will never call another. Thank you PCT, Chris and all your staff. Ruth read more

They transported my 94 year old uncle from Pomona Valley Hospital to his home in Alta Loma. The two young men were very kind and careful. They did a professional jo. I am very pleased with their service and the fees. I will highly recommend this compan. read more

My mom had been in the hospital for three weeks, you can imagine my disappointment when I found out she didn't want me to pick her up. She wanted medical transport. The hospital had offered it, but I assumed she wouldn't want strangers to bring her home. I was really worried about trusting anyone to bring my mom home from the hospital, but Chris was a pleasure to work with. He gave me a time that he would be able to pick her up and they were there early. She was so pleased when she got home. She is not easy to please, but Personal Care Transport fit the bill to a T! Thank you so much for doing an exceptional job bringing my mom home to us from the hospital. We really appreciate your company. read more

Service with this company was perfect from start to finish. Great communication via phone and text. When the transport arrived very friendly polite gentleman took care of my mother. Arrived on time. Definitely will be using this company again read more

Chris Wilson provides excellent, on-time, personal transportation for those individuals in a wheelchair. He is friendly, professional, and reasonably priced. We have used his service for transportation to the hospital and medical, dental, and optometrist appointments. He has been our go-to driver for over two years. Great service! read more