Like any company, there are good and bad experiences, but the good here has far outweighed the bad…read morefor me. Call the Car has policies for a reason; otherwise, people would abuse a system designed to help those who genuinely need transportation. Before judging reviews, ask whether the complaint is truly about the service--or simply about not getting their way. After a car accident temporarily changed my circumstances, I became deeply grateful for services like this. I also rely on a government-certified support animal that is as important to me as a wheelchair is to someone with mobility limitations. Most drivers and agents have been compassionate and accommodating. However, there are exceptions. One driver, Walter, refused my medical transport despite my documentation. Shame on you, Walter. That said, this review exists because of the people who reminded me kindness still matters. Over Memorial Day weekend, I became stranded trying to get home from the pharmacy only two miles away. Ride after ride declined the request until a manager named Servicio stayed on the phone with me for nearly half an hour to make sure I got home safely. The driver who finally arrived, Juan, spoke gently and mentioned he was recovering from cancer surgery himself. Suddenly, my frustrating evening felt insignificant compared to the compassion shown by two people willing to help a stranger. Experiences like this restore faith in humanity. Respect and understanding go a long way, especially toward people from different backgrounds or circumstances. Read reviews carefully--some are written with perspective, and some without it. Peace be with you, and be grateful for the moment you're in right now.

Call the car is unreliable, especially for . I call two…read moredays ahead for a ride for a doctor appointment, and then set up the ride. On the day of the ride I call to track ride. I was informed on that day there's no ride listed,which threw me off since I received Notification on my phone there was! I was politely told to set up another doctor appointment and reschedule the ride. You get charged if you miss your appointment. I don't trust(call the car)!

We have used Lifted Transportation to transport my father for the last 3 years. They are great at…read morecaring and securing the person they are picking up and dropping off. Dont trust your loved one with just any transportation service. Another company that was sent thru insurance had picked up my father for an appt and left him in the wrong appt area and drove off!!! Things like this can happen! With Lifted up Transport, i know my father is safe, secured properly in their vehicle, being treated with the utmost care and all their drivers are amazing!!!! Thank you Randy for all the times you transported my father!!!!

From the owner: Long Distance Wheelchair Transportationread more

I want to take a moment to recognize Brian from Freedom Care Transportation. He has been picking me…read moreup since last year, after I had my stroke, and has been taking me to my dialysis appointments ever since. Over time, he hasn't just been a driver--he's been part of my journey. He has seen everything I've gone through and all that I've accomplished since then, and that makes his service even more meaningful to me. Brian is always on time, professional, and kind, but what truly stands out is his patience, compassion, and consistency. On days that aren't easy, having someone like him show up with a positive attitude really makes a difference. It's rare to find someone who genuinely cares about the people they're helping, but Brian does. I'm truly grateful for him and the role he's played in helping me get through this chapter of my life. Thank you, Brian, and thank you to Freedom Care Transportation for having such a dedicated and caring driver. Thank you, Brian.

Christian was patient and helpful with my elderly family member. We really appreciated the extra…read morecare. Highly recommend

Rite Aid is a good company for a patient transport. Drivers…read moreare excellent drivers and they're able to get you to your appointments at a considered time and safely

Highly recommend! Everyone from Ghadeer to the driver Ahmed was fantastic. Easy to understand and…read moreeasy to work with. Absolutely will use them again, have useful them twice now. Always on time and comfortable.

Amazing customer service from start to end…read more Inspire Mobility Access went above and beyond to make sure my mother-in-law who is bedridden made it to her pre-surgery appointment. When the service the insurance uses to provide transportation failed to keep a scheduled pick up, claimed to send someone else, and again failing to do so. With time being 9am and appointment at 9:30 and no confirmed pick up time, I contacted Inspire Mobility. The rep I spoke to was a perfect example of great customer service that came from the heart not because he had to. My apologies for not writing down his name, however, we are grateful more than words can express to him. He dispatched a driver Noel, who was at our home within 10 minutes of the call. The Van was new, clean in and out, and the driver Noel was professional and caring. My mother in law is on dialysis and this appointment was extremely important. Missed appointment = Missed Surgery = Issues with Dialysis that her health depends on. Because of Inspire Mobility she made it to her appointment just a few minutes late which 30 minutes prior to we were stressed and worried not knowing if we would even make it there. Noel waited for her to Finnish in the parking lot, not leaving like others do and having you wait sometimes hours for them to return. Their pricing was fair and in my opinion worth the service received. If you ever need medical transportation in non emergency situations and you require a wheelchair or gurney accessible vehicle do not hesitate to contact Inspire Mobility. I guarantee you will not get honest and caring service like they offer anywhere else. I know we won't use anyone else when needed. Thank you for Your quick and professional service.

Absolutely the BEST transport company ever! My mom needed to be transported at the last minute to…read moreKaiser Emergency and Jomar and his staff went above and beyond to make my mom's journey comfortable. They were so reassuring for my family and showed so much care and compassion to my dear mother! I cannot express enough my family's gratitude. St. Christopher Transport and staff are truly a godsend!

Treated my mom with such care! I can honestly say that Johnny was amazing, glad I took a chance…read morewith them. 100% will book him again

From the owner: We offer Non-Medical Transportation for senior with wheelchair access.read more

I've used HMK a few times for my disabled mom and they've always come through for me at short…read morenotice. Great company and people.

Highly recommended! Coordination from initial contact and scheduling was very professional and done…read morewith care. Excellent communication and follow-up. Great drivers. I felt my mother was safe door to door! HMK will be our transport service of choice.

I highly recommend CARE TRANSPORTATION!…read more With other vendors, I have seen rude and dishonest drivers and dispatchers, broken equipment, broken passenger seatbelts, a lot of resistance to wearing masks (my wife is a cancer patient)... With CARE TRANSPORTATION you will ALWAYS receive kind, professional service. They really do CARE and they will go above and beyond. I am so grateful for their help. TYSM to Tony, Kevin, Myra and the team!

I reached out to Care Transport to book two wheelchair transportation rides for my father, one for…read morea doctor's appointment and one for dialysis. The first ride was cancelled by the company within less than 24 hours before the scheduled ride because they accidentally double booked. I was left scrambling, with only 2 hours left in the business day, to find alternate transportation myself. Less than 48 hours later, the 2nd ride was also cancelled by the company the day before the scheduled ride; this time, I wasn't even called and given a heads up, I just received an email notifying me that I was being refunded. When I called to find out what happened, I was told that the driver called out and so they wouldn't be able to do the ride any longer. My father had to miss his dialysis appointment because the Friday afternoon cancellation left me practically no time to find him alternate arrangements. To say that my experiences with this company are disappointing would be an understatement. Be cautious and have a backup plan if you choose to book their services.

This service was available when I was desperate to get my father to the doctor and to the hospital…read more Both drivers were very kind, careful, and gentle with my elderly father. It is best to book them far enough in advance though. If you give them little time to find someone, or do it on a holiday or late in the day, expect to be charged a bit more. I recommend these guys though, you won't be disappointed.

I called this place to book an appointment for my mom, they answered and said I would call back no…read moreone ever did what kind of customer service is this! Will never book an appointment with them