Incredible!!! Best…read morecar shopping experience I've had. They had the best rates, ZERO BS, all straight to the point. Gabriel was extremely responsive, heard my needs and took care of all the paperwork well before my arrival. I was greeted by Nasir (sales) and Vinny (Finance) who walked me through the paperwork quickly and efficiently. In and out in under 30 minutes with a beautiful brand new car for the best rate in the North East (and I have spoken to over 30 dealers beforehand). 10/10 Friendly, warm, professional, and respectful, with super competitive rates. I cannot recommend them enough. 100% would come back.

Been coming here for a few years to service my 2021 CX-5. Decent service, with an okay waiting…read moreroom (need some snacks tho) that has a half dozen lazy boy style chairs w/complimentary water bottles, TV & restrooms. Service takes a really long time tho - oil change/filter, brakes/rotors & NYS inspection took almost 4-hours & prices are VERY high. Staff all around is professional tho.

Visited Dutchess Jeep last week to turn in a Dodge Ram lease. Not sure what we would find in an…read moreaffordable lease or purchase. Nick, worked his magic on rebates Jeep offered, and was able to buy a beautiful 2025 Jeep Grand Cherokee within price range. Have had the pleasure to work with Nick in the past and his expertise and knowledge of the Jeep/Dodge product outstanding, always going above and beyond to please the customer. During this transaction, had the opportunity to work with Aiden, and found him to be very personable and very professional. Thank you, Nick and Aiden, for your outstanding customer service!

I purchased my grand Cherokee elsewhere. When I lost a key, this dealer was closer to home so I…read morecalled to get a price and I was quoted a price for the replacement key fob and programming so I had to make an appointment for Service when I arrived, they had the key fob but only part of it. They didn't have the blade which is the replacement key that fits into the key fob and the price was $128 more than what I was quoted. I told them that's not what I was quoted. They were basically like too bad. I told them to deep program the fob and they made me wait. Remember the old bait and switch avoid this dealership at all cost. I should've gotten back to my selling dealer that deal with me straight.

Another good service experience overall. Althea, in particular, handled everything very…read moreprofessionally, including a minor miscommunication over parts availability that required a follow-up visit. Alexa at the customer service desk was also a pleasure to deal with.

Dishonest sales persons offer to throw something in for no charge and then ropa dope you until…read moreweeks after the sale they lie and say they never said what they said. Terrible business practice.

bought a 2026 passport trailsport black out salesman was RON EjAZ he was AMAZING! great…read moreexperience highly recommend RON and friendly honda staff!!

We had a very disappointing experience with Friendly Honda of Poughkeepsie and ultimately walked…read moreaway from purchasing a brand new 2026 Honda Passport Elite. At first, everything seemed great, the staff was friendly and accommodating, and we were excited to move forward with buying a beautiful ash green Passport with gray/black interior. We completed all the paperwork and scheduled a pickup date, expecting a smooth delivery of a brand new vehicle. When we arrived to pick up the car, we were shocked. The interior was filthy -- covered in mud, dust, and footprints. There were scrapes/chips in the interior paint near the doors, a chip in the steering wheel, and multiple noticeable scratches throughout the cabin and trunk. On top of that, the exterior had significant damage, including deep scratches on the bumper, the driver-side mirror, and the tire well -- not minor marks, but scratches where the plastic was peeling. We were understandably upset that a brand new $56,000 vehicle had not been properly inspected, cleaned, or prepared. After hours of back-and-forth, the dealership agreed to replace the damaged exterior parts, which is something that should have been done before we ever arrived. When we asked what they would do to compensate us for the inconvenience and poor experience, they initially refused and only offered us minor service credits. After a long negotiation, they only agreed to take $1,500 off for the interior damage that could not be fixed which we thought was fair. The situation got worse. After waiting over a week and a half, confirming everything was ready, and preparing to finally pick up the car, we were told at the last minute that there was now a significant scratch in one of the windows, requiring a full replacement. We were given the option to either take the car and come back again later to have the window replaced (another major inconvenience), or wait even longer. At this point, in my opinion - this is no longer a new vehicle with 4 replaced parts and a service history. When we again asked what they would do to make this right after everything we had already been through, they refused to offer anything further. At that point, we walked away. This was an incredibly frustrating and disheartening experience. We were patient, reasonable, and excited to make a major purchase -- and instead were met with poor quality control, repeated issues, and a lack of accountability. I would not recommend purchasing a vehicle here. And I would strongly encourage anyone considering a "new" vehicle from this dealership to inspect it very carefully, as our experience suggests these vehicles may not be in truly new condition despite being sold as such. I also feel concerned for whoever ultimately purchases the Ash Green 2026 Passport with the gray/black interior that we had selected. This vehicle is not truly "new" -- it has already had damage and multiple parts replaced, and I question whether that will be fully disclosed to the next buyer. Overall, we are extremely disappointed with this experience and the level of professionalism we encountered. As a business owner myself - I would never want anyone walking away with this experience and would have bent over backwards to make things right for a customer that had gone through what we had. It feels that the focus at this dealership is more on completing the sale than on transparency and customer experience, which is not the kind of business we feel comfortable supporting.

Ive used Healey a couple of times and their service was good…read more The other day I called for an estimate on rear brakes for my Focus ST and I was told someone would call back with the price. I never received a call back.

This is our second experience at Healey Ford, first at the new Poughkeepsie location. I am SO happy…read morewe went with Healey to end our lease and purchase and finance a preowned vehicle. The Healey team made the process easy and worry-free. They helped us narrow down some preowned options ahead of visiting the dealer, and Alex had them ready for us to test-drive. Chingis helped us through the purchasing process and explained everything thoroughly. Tia was amazing and walked us through service options and switching over our insurance. No hidden fees or catches. As a plus, we had to bring our dog with us, and everyone was SO sweet with her! They gave her a bowl of water and lots of pets. We are SO happy with this new (to us) Audi Q3. Thank you, Healey Bros!

After 16 years of driving Toyota vehicles, I recently decided to explore other options when it was…read moretime for a new lease. I had spent nearly two months waiting for updates from another dealership and often found myself having to initiate the follow-up conversations. The experience left me feeling frustrated and overlooked. Then I contacted Dutchess Kia, and everything changed. From my very first interaction, Mitchell Nelson, Sales Manager, and Kyle Bonser, Dealer Representative, were responsive, professional, and genuinely committed to helping me find exactly what I wanted. They listened carefully to my preferences and, incredibly, located the perfect Kia Sorento X-Line for me in less than a day. Their communication was outstanding throughout the entire process, and I never had to wonder what was happening or chase anyone down for updates. I also want to recognize Franc Lombardo, Finance Manager, who went above and beyond to ensure I received a great deal. He took the time to explain everything clearly, answered all of my questions, and made the financing process simple, transparent, and stress-free. What impressed me most was how easy the entire team made the experience. Buying or leasing a vehicle can often feel overwhelming, but Mitchell, Kyle, and Franc worked together to make the process smooth, efficient, and enjoyable from start to finish. Their professionalism, honesty, and customer service exceeded my expectations. After 16 years with Toyota, I wasn't sure what to expect from making a change. Thanks to the exceptional team at Dutchess Kia, I can honestly say I am thrilled with my decision and excited to be driving my new Kia Sorento X-Line. If you're looking for a dealership that values its customers, communicates well, and truly goes the extra mile, I highly recommend Dutchess Kia.

One final review to these bums, 3 transmissions later in 4 years on a brand new car, 2 thermostat…read morechanges for the problem never to be fixed. Went back for car overheating. Had my car for a month and when i call they say they don't know what's wrong with it?? Aren't you mechanics? Joe from service is the worst hope he gets fired. Every thing was two weeks to a month for work but no rentals. Then suddenly i make a complaint then the next day they have a rental for me?? You guys are all pathetic and i am super happy i got rid of your piece of garbage you guys gave away. I hope the worst for your dealership. Nobody i know will ever buy a car from this place

I Was initially unwelcomed by the greeter who was on her personal phone despite the timely arrival…read morefor my appointment. Technician called me to question the need for my appointment despite the fact that my windshield was cracked 6 to 8 inches across the passenger side. Job was supposed to take 2 to 2 1/2 hours and remained incomplete after four hours. When I called to speak with customer service, the greeter hung up on me. She then promptly left in a car with personalized plates. My car was test drove for close to an hour and still not completed. This was four hours later after a scheduled windshield replacement due to a cracked window. Store manager indicated he would follow up with me the next day to finalize the service and I never heard from him. This would be my fifth window replacement over eight years all with Safelite in Middletown, except for this one. Avoid Poughkeepsie Safelite

I noticed a slight crack on my windshield and my insurance company recommended and even made my…read moreappointment with Safelite in Poughkeepsie. I know that they come to your house to do the replacement but when there's a camera on your windshield you have to bring it to them to do. No problem, we had an appointment within 24hours and we picked up my car the next day. The windshield looks like a million bucks and they were able to save all the stickers and transfer them to my new one. I was super impressed. They were fast and friendly. I'm not sure what the cost would've been since it was covered by insurance.