Ivan was amazing in the quickness of his response to me on Yelp and also keeping promised timelines…read morein coming by to give a quote and to ultimately do the job. It was a small job, just installing a gutter extension and cleaning the gutters on the back side of the house, but he treated me the way any customer would want. On time, very fair price, and just an all around good person who is honest and a hard worker. I have him in my household rotation list for these kind of services in the future. Hire him- you will not be disappointed!

Ivan was easy to communicate with and he was very prompt in his responses. He arrived early and did…read morean awesome job pressure washing all the communicated concrete areas. His price is fair and I would highly recommend him for any future pressure washing jobs.

Moss Busters are great! The folks I had communicated with throughout the process (Keaton and Drew)…read morewere awesome. As a new homeowner, I appreciated their knowledge and help. They were friendly, too! I highly recommend them and I will certainly be giving them my business in the future. I hired them to do roof cleaning, gutter cleaning and moss-prevention treatment. And to me, the price was fair and affordable. Again, I'm a new homeowner and this was the first time I ever had to do this... so even if what I paid was too much (I wouldn't know), I don't care because their stellar customer alone was worth every penny. Thanks, Moss Busters! I'll see you again in September!

The thing I like about Mossbusters is they don't just knock off the big pieces of moss from your…read moreroof and apply the moss inhibitor powder like the rest but they actually take care of 99% of the moss. When they finished the job, I could see only very tiny moss on my roof, but it was very very small. That's what sold me on them. You get immediate results after the cleaning rather than having to wait on the moss inhibitor powder from kicking months down the road. Having said that their prices were in line with 3 of 4 quotes I had gotten and I was able to call someone on the phone and ask several questions that they did a great job answering. The only issue I had was that they had to come back to my house two more times to get the job done right. The first time they had a miscommunication with my gutters that was stated in my quote but wasn't done, so they came back and did it. I managed to catch them where they weren't that far away. The second time, was because I requested it because they missed washing a gutter and the ends of my gutter on my dormer were not quite clean. I took pics and sent it to them for proof. They did call me back the next day and apologized and had someone come over in the afternoon to clean the missed gutters and double check all gutters. They did clean all the debris quite well, in fact it looked better than when they started. I really appreciated that. Roof looks great, gutters look great and I'm satisfied, however I was told I would get before and after pics and it's been a few days so far and I have not gotten any pics. I would use them again but definitely recommend double checking their work to make sure nothing was missed.

Danny did a great job on my windows, both inside and out. I would definitely recommend them for…read morehousehold maintenance.

This is a review of their customer service. Upon reaching out to this company I talked with a…read morecustomer service rep to schedule an in person estimate, despite having that scheduled I received multiple text requests to approve a virtual estimate (which I did not want to do.) The company also rescheduled my in-person estimate twice (the day prior to the appointment). On the date of the (twice) rescheduled in person estimate they canceled, said they'd reach out to reschedule, but were never heard from again. Frustrating experience, to say the least.

This company made numerous mistakes on our project. We told them that we would pay once all…read morecorrections were completed; however, David, the Operations Manager, began threatening us with placing a lien on our home. We paid the full amount, but afterward there were continued problems with completing the work and repairs, along with additional damage caused during the project. We paid $47,000 for a large-scale job, yet they continued to make errors on a daily basis while attempting to conceal them from us. One of the most alarming examples was that they installed Window! flashing across the entire roof. (David's Idea!). I can't even count how many times I had to clean nails out of the street and garden, as well as oil stains from the driveway and street, after they left. One of the workers was pulled into the gutter machine right in front of my eyes. Thankfully, another worker managed to shut the machine off in time. The workers from this company are vulgar and aggressive. They reacted aggressively when I asked them not to damage my property, because they destroyed many things during the project. I was only able to learn the truth from the security cameras because they lied to me when I asked what had happened. The owner of the company did not respond to the aggressive behavior of the workers, even though we informed him about it many times. The company owner should ensure that workers have access to proper restroom facilities. At the beginning of the project, there were none, and one of the workers relieved himself in my yard--in plain view of me!

The company owner requested that we remove my wife's online review instead of addressing the…read moreserious concerns we raised. After I pointed out a defect in the gutter installation -- a visible ¼" hole near a gutter seam that should have been properly sealed metal-to-metal -- Chris responded by calling me a vulgar name in a foreign language I understand. Unfortunately, this incident was only the latest in a long series of problems we experienced with Precision throughout our project. We hired Precision to replace our roof. On the first day, workers threw a 4'x8' plywood sheet into our front window casing, requiring repairs. We also found large gaps between plywood sheathing panels. Defective shingles were installed across the roof, but Precision disclosed the issue only after installation was complete. During installation, crews worked through heavy rain, and one worker fell off the roof before being caught by his harness. Ridge vents were also improperly fastened, with nails driven through random areas instead of designated slots. Nick and Alex supervised this phase. After a warranty claim for the shingles, David oversaw a complete tear-off and second roof installation. During this installation, rain entered our attic because the roof was not properly dried in despite repeated requests. We had to place buckets in the attic while the crew attempted to tarp the roof during the storm. David also installed plywood sheathing with excessive corner gaps, used window flashing tape around the eaves, which is not specified for roofing applications, and screwed a chimney cricket directly into the masonry, damaging the chimney. We then requested David's removal from the job, and owner Ben agreed to a second tear-off and third re-roof due to the severity of the issues. Jim supervised the third installation. By then, we felt forced to monitor nearly every aspect of the work ourselves. We had to ensure plywood gaps complied with code and discovered two skylights improperly fastened without adequate support. The gutter installation created additional issues. One worker put his weight against our kitchen door while holding a ladder in his arms while another climbed it, creating a serious safety hazard just as my wife was about to open the door. The installers also arrived without the correct gutter hangers and modified them on-site. It turned out they were using the wrong hangers. When we received the invoice, it contained multiple incorrect charges that required revision and negotiation, yet we were still threatened with a two-week payment deadline. After corrections, we paid on time. We later discovered additional gutter defects, including 4-foot hanger spacing, despite manufacturer requirements for spacing every two feet, violating both manufacturer instructions and Oregon code. We also found a blocked edge vent that had not been ventilating for 18 months because the roof opening had been cut incorrectly. Precision sent Jim back to add hangers, but he used the same incorrect hangers that visibly dented the gutters. Precision agreed to replace those sections and reinstall a misaligned and damaged fascia board. It took two attempts to reinstall the fascia correctly after we spent significant time sourcing and preparing replacement boards. We had to help install fascia boards because they did not have enough workers to help Jim. During the latest gutter replacement, we discovered improperly cut drip-edge flashing corners with visible gaps that remain unresolved, also a code violation. The crew also forgot to cut a hole for the downspout outlet, leaving water unable to drain from a long gutter run. Throughout the project, Precision never performed a walk-through or identified defects themselves; we had to point out every issue. My wife was also treated in a vulgar and condescending manner by several workers. Overall, this project, which cost $50K, involved repeated installation defects, safety hazards, property damage, code violations, billing disputes, poor communication, and unprofessional conduct from workers and supervisors alike.

I've used AA Window, Roof, and Gutter cleaning for years. They have keep my room moss free and the…read morerain running smoothly down the drains. Super easy to schedule service and they always leave my property clean.

Regardless of service performed, this place is getting a 1 star for the simple reason that at least…read moreone of their employees seems to enjoy tormenting pets. I am a disabled individual who was home for the service. I was in my office on the computer with the lights off, energy conservation and ample sun et al. I'm typing something and imagine my surprise as a harsh blast of air is blasted into my window. My ground-level, back yard window that had nothing from the gutter cleaning ordered on it with nothing else on the side of my house blasted. Imagine my surprise as I see one of the cleaners nearly nose-to-glass with my window grinning like an idiot as my cat - who had been fairly curiously watching - flees in a panic from the sudden loud noise. I don't think they saw me from behind my monitors and with the glare on the window, but they certainly saw the sun-lit cat in the window watching them before they decided to scare the poor thing. If that's the kind of people you're hiring that delight in the torment of animals, nobody should support this service.

Very pleased with the job Vadim and his team did at my house. Put out a request about a detached…read moregutter and he was able to provide a quick quote and time to stop by within a very short time period. Our gutters were a larger mess in addition to that part. He was able to provide a few options for services on how to clean, fix the original installation and add filters. They completed the job quickly, at a high quality, and even did some extra helpful work like clearing out debris on roof. Overall I am very happy with the company's communication, professionalism and overall service.

Vadim did a great job. He was easy to communicate with and schedule by text. He also took…read morebefore/after pictures, which was helpful for me to understand the work that was done. I plan to use his services again when needed.

Result looks great and price was fair. Gutters look like they were built into the roof.read more

Our house was built in the 50's and has a unusual drainage system for getting water off the roof…read moreand onto the street. A critical piece of the system is the connection between the gutter and drainage tubes. This part in no longer available as near as I can tell. Unavailability of this part caused several other companies to decline to fix the leakage that was occurring at 2 different locations. Baltzell took on the job which required that they build the part. So I give them 5 starts.

Scammer alert! Used…read morethem to do gutter cleaning, and did not complete 2nd part of the job. $375 paid, 2nd part of the job to replace hose and would not compete 2nd part of the job. At first it was technician on vacation. Later it was the pricing wasn't right. Then block my number from calls. I can't believe a local Katy business conducts this way.

Even "treated" moss is green and blooms. Very poor service and shady guy who doesnt keep his wordread more