Marla has always taken great care to provide accurate, timely and friendly services…read more Go with Marla for someone you can trust.

Avoid using this company. A few years back the staff was great and very helpful. Recent changes…read morehave made this company very unprofessional. Extremely disappointing.

When I moved in 5 years ago it seemed very nice & Lauren, the assistant manager, was very nice &…read morehelpful. While doing the walk thru I asked about needing to fill out a move in form for damages. She said if I wanted to but stated the only 3 things we found were normal wear & tear items & I couldn't be charged for them later, those items being rust on the bottom of the tub, a discolored guest bathroom sink, & old discolored stove drip pans. I asked about roach problems (I don't do bugs) & she reassured there wasn't any, which was true by all appearance, only to find out about 3 years later by a couple staff members that my apartment had been over run with them before they cleaned up for my walk thru. Fortunately, the only times I saw them was after they sprayed units next to mine, then I'd find an occasional slow moving or dead one. What I didn't realize until my first night trying to sleep was how loud it was from 288 traffic. I got a lot of sound proofing foam for my window, which helped just a little, but I had to use a couple fans for white noise to cover up the traffic noise. I can't use earplugs due to my tinnitus. About 3 to 4 months later a vertical slat broke out of the blue, & I noticed it had been previously broken but someone had taped then stapled the top broken top part then hung it back up. I also noted then that it was missing the far end vertical slat, so because I hadn't found those and put them on a move in form, I was responsible. I would never have thought to have checked the top of the vertical blinds, yet Lauren saw it & said I would still need to pay for the replacements. The neighbors for the most part were nice but kept to themselves. Only a couple problems with noise from one above. The complex was usually quiet except some kids playing, but that didn't bother me. Once I heard a slight noise at the door, then saw someone slowly turning the handle down then slowly back up, then a kid in dark clothes run past my window view down the sidewalk. After a min I opened the door but didn't see anyone, leaving me shaken. I went right over to the on-site care taker & told him, but there wasn't more I could do since I didn't get a good look at who did it. It appeared they were quietly checking to see if the door was unlocked. No outside cameras allowed here. The other problems I've had is when it rained hard hitting the door it would leak water into the apartment, no good sealant around the door so cold or hot depending on the season, workorders were usually pretty timely except a couple were a few months. As of the time I moved out the kitchen sink sprayer hadn't worked for months & still mold in the AC unit they wouldn't fix. There's also a very high turnover in office staff, 6 different managers and assistant managers so far this year. ××Now for the move out, which is mostly why I'm only giving them 2 stars. Everything was clean except the stove pans which I overlooked, in part because I rarely used the stove & the guest bath & sink were cleaned TWICE. I did it, then when my son came over to help with move out cleanup, while I was mopping a room, he cleaned the guest bath again after seeing the tub rust and discolored sink. I had always used a tub mat when bathing because of the rust & some parts were slippery. So I called once asking to speak to the manager about getting my refund back, being told by the assistant manager that she would leave a message for the new manager to call me back, which never happened. They also got a new AI answering service, so now you're lucky to speak to anyone w/o going there in person, which I can't because I no longer have a car because they went up so much on rent. After many attempts to contact, I received partial deposit reimbursement, discounting the tub, the sink, the washing machine, a couple blind slats, a "stained microwave" & for cleaning stove pans & a , cupboards they say were dirty, which weren't, & I have video taping for proof. I've checked & all but the slats & stove pans are normal wear & tear, & they can't charge me more than the $13 replacements value for the drip pans. I will report this to HUD. For anyone with doubt, I've made MANY reviews and I'm always fair. You can look it up.

I've lived here for several years and was a bit concerned when management changed, however, my…read moreconcerns were put to rest immediately. The manager, Brianna and the assistant manager Kaye are running and keeping the property in tip top condition. Maintenance issues are handled promptly but what I love most about the complex is that it's an open structure and not a large apartment complex

Chrissy Mallouf helped me buy my first house years ago after my divorce when it was just me and my…read morekiddos. Recently, she helped with the purchase of a big upgrade for our family. Without her local knowledge and connections, we never would have made the deal on our true dream home. We got in to see it the day it was listed, made an offer a couple of hours later, and were signing the contract that same night. She helped us win a multi-bid situation. Once we were ready to list our other home, Chrissy had us under contract in a week. Truly, she is the best in the business and just a good local girl at heart. I'm proud to refer her and call her my friend.

Worst company ever! I have never dealt with such rudeness or cattiness or evil in my life besides…read moreSBP & MG! Sure seems like all of the realtors and realty companies that I've come across in Denton TX... have been nothing but thieves and will steal your money in a heartbeat! I would suggest never ever doing business with this company, especially if you don't want to lose your hard earned money and if you don't want to deal with constant berating and dishonesty, and if you don't want to deal with people who have no compassion when someone is handicap or very ill! --but that's OK. Karma has a great way of taking care of all that in a good way! So does the law!

We were scrambling to find a lease house here in Denton and having no luck finding something that…read morechecked all of our boxes in our price range. We were tired of scammers and fake listings. After my plea for help on Nextdoor, Hannah Black from ERA Cornerstone Realty reached out to us. Within 24 hours Hannah had found us the perfect rental home in our budget. If you are looking for a sell/buy/rent a home in the Denton area, Hannah Black at ERA Cornerstone Realty is definitely the person to call. Renters who are unsure about contacting a real estate agent for help: DO IT! 11/10 would recommend ERA Cornerstone Realty.

Todd is an exceptional agent…read more I've lived in several major metropolitan areas in the U.S. throughout my life, and service in Dallas has been more hit and miss than in any other major city I've ever lived in. Why? I'm not sure. Maybe it's just super hot in Dallas and people just can't be bothered to work all that hard. Maybe it's because people here just earn less on average and so they don't have the financial incentive to put in as much work. Whatever the reason is, I've honestly found it quite difficult to find high-quality professionals here who take pride in their work. Todd is one of the few I've worked with in my 5+ years of living in this city who really stand out. He's just an all-around consummate professional. Todd has an incredible depth of industry knowledge and general housing experience that he draws from that he used to guide my wife and I throughout our first home purchase at the beginning of September. And in the rare instance that he didn't know something, he always took the time to research it and follow-up as soon as he could. But even more important for me was Todd's humility and integrity. While real-estate agents are often seen as simple salespeople, Todd never came a cross as salesy whatsoever. He would always try to remain impartial, objective, and honest, even if that meant compromising his own bottom line. I could see Todd's integrity a mile away, which is why I felt comfortable trusting him with a transaction of this size. While I don't know for certain, I think I'm pretty safe in guessing that Todd is quite well off. He's not desperate for business and he does a significant volume of large transactions annually. This is extremely important when considering a real estate agent because the more desperate they are, the more likely they'll do whatever it takes to close a deal, even at your expense. At the same time, you don't want to work with an agent who is too absorbed in their own success that they can't bother to spend any time with you. Todd is truly that rare mix of humility, integrity, experience, and detail orientation that makes for the perfect real estate agent. I started this homebuying process thinking real-estate agents are just people who pick up the phone, talk a bunch of nonsense, and collect a handsome check after doing effectively nothing, and left on closing day absolutely certain that I would not have been able to do this without Todd. I highly recommend him and am happy to share more details about my experience if you want to reach out.

I've worked with Todd several times, and he has always been extremely helpful and effective. Most…read morerecently, he sold my home very quickly and made sure every detail of the process was handled smoothly. His professionalism, dedication, and consistent results are the reasons I continue to trust him with my real estate needs.

I worked with Chelsea on the purchase of a new home. She did a great job and was extremely…read moreresponsive and proactive. She was more than willing to see a lot of houses in a 2-day period because I needed to move fast and quickly learn the area and the market. Ultimately, I went with new construction and Chelsea was instrumental in the purchasing process ad the blue tape walkthrough. She was picking out things for the builder to address that I would have totally missed. She kept me on point throughout the process of getting approved through closing. She was constantly following up with Lennar on my behalf and kept the process smoothly moving forward.

I highly recommend Megan to anyone in the DFW area. We were moving from out of state and (to make a…read morevery long story short) Megan and her team made that process as easy as possible. She went above and beyond to make sure we were found the right house even from 1200 miles away. For us, that meant walking away from 2 houses that didn't pass inspection. She didn't try and rush us into something that wasn't right which meant a lot to me. We absolutely love our new house in Fairmount and are so pleased with the expereince.

There was lil interaction with Macey. However, did answer my questions in a timely manner.She…read moredidn't know things about the home and it's on the listing for example. Was not there for inspection. Could have had the other agent fill in for her as she as unable to make it to fulfill her obligations for her client. Overall, it was impersonal and the service was not up to par in my honest opinion.

WOW! Sharmy was amazing. Great Follow up and wonderful to deal with. I would definatley recommend…read moreher to anyone.

Not the people you want to talk to when you are trying to buy a house. Not only are they ill…read moreinformed, but very arrogant and unhelpful if you are not willing to do things exactly as they insist. Certainly they are doing well in a hustling economy, but they will dry up and die when things slow down. They are unhelpful, unfriendly, arrogant and over-confident.

Our realtor was Bernie Kay. She did a terrific job. Very honest and straight forward. She did her…read moreresearch before we arrived and helped guide us through the process. She even brought us brownies the day we moved in.

From the owner: Jimmy Brown Property Management is a full-service management company;we have been in business since…read more1967. Since we have always been located in Denton, we have extensive knowledge of the Denton area, and we have the ability to offer you the finest in professional, reliable service.