Foods good. Getting seated and getting your food in a timely manner is a different story. Been there going theme on my last 3 visits. And the tea is watered down. read more

Such poor service. If you don't want to be a waitress then don't do it. Honestly it's not hard to put a smile on and it gets you better tips. read more

The food/breakfast California Eggs Benedict was cold and the entire breakfast was severely over priced.. coffee must have been an additional charge (one canteen for 2 people) over the overpriced breakfast meals too. Did not enjoy the cold breakfast at all. read more

My order was unexpectedly gorgeous! My Order was a yummy plate of big French Toast and over medium eggs decorated with lots of yummy crispy Bacon and side of hash brown! And the server I believe her name is Olivia she was also excellent waitress! read more

Perkins American Food - American Near Me - Hastings, Nebraska

I just love having Perkins in Hastings! Breakfast for supper is great. I was there the other morning and had the friendliest waitress. She, Ashley, was quick and always smiling. Food was warm and didn't have to wait too long. I will be back. read more

The service was very slow and the server even admitted that she forgot all about us. It took us 20 minutes to finally get our food, and when we did she forgot one of our orders, and the pork chop that I ordered was still uncooked. When I told the server that it was not fully cooked, she never bothered to look at the food, she suddenly had an attitude, never apologized even once, and just asked me if I wanted to get it cooked longer. I ended up getting a cup of soup instead since at that point I had already lost appetite. When we were paying the manager (because she had to void the meal) the manager was extremely hostile to us and kept on insisting that that's how they cook it and that next time I should tell them if I want it "well, well done." She then charged me for the cup of soup after begrudgingly voiding the pork chop meal. Stay away especially if visiting from out of town. read more

Perkins American Food - Middle part is raw. - American Near Me - Hastings, Nebraska

See all

Two of my friends and I ate at Perkins in Hastings Friday evening about 5:30, and the food and service were both excellent! Our service was fast, our food arrived quickly and was delicious. I can't say enough good things about our server, I think her name was Lily. She was so enthusiastic and energetic. She kept checking with us to make sure we had what we needed. She took care of everything. Things had been rather iffy lately when we ate at Perkins, but Friday night was perfect! read more

The food was 5 star but the service was SO SLOW! The restaurant was packed and they had 1 server working all the tables - crazy! We were traveling through and stopped for a "quick breakfast" which turned into 1 1/2 hours later we were getting back on the road. We mainly stopped here because my mom loves their potato pancakes but they hadn't made the batter for them so she had to order something else which was a bummer. I ordered the biscuits and gravy and they are probably some of the best biscuits and gravy I have ever had! The restaurant was clean as were the bathrooms. I would have given them 5 stars if the service would have been better. It was not our waiter's fault, he did a great job considering the amount of tables he had to service. Shame on management for not getting another server on the floor! I saw a manager who kept hovering around the cash register and thought he should have at least jumped in and brought coffee and/or refilled drinks which would have tremendously helped the server on the floor keep up. read more

We showed up at 11:30am on a Saturday. The table had not been washed from the previous gust. I ordered fresh coffee and water. The coffee was crappy instant coffee. The water did not come for 35minutes. Appetizers came at a decent time. They were relatively decent. However, the chicken strips did not come with the honey mustard as listed in the menu. When our éntres finally came (45 minutes from when we ordered): The breakfast potatoes were so over done they were as hard a rocks! The eggs were cooked as asked. The French toast was good except for a piece of something black ahind burnt stuck to one of the corners. The syrup trio was a nice gesture but none of them were filled past halfway. We asked for ketchup and ended up finishing our hashbrowns before it arrived. The kids meals were decent at best. I had been going to Perkins weekly since they opened it. Up until last year when I recieved 3 crappy services in a row. I hadn't gone back until today. The service today was by far the worst! Our server, ( we will call her Miss P), obviously did not want to be there and made sure the guest knew it. Every time she walked past to go into the kitchen she was complaining and moaning about something under her breath. She did NOT bring our ticket. Did NOT bring our éntres out. She messed up our order and from the sound of it a few other tables orders as well. All in all I think Perkins should either get some better help (like Shannon and Debbie, whom I feel terrible for having to put up with this lack of respect/ambition), OR drive to grand island where I've never had a bad experience to this day. read more

Perkins American Food - This would be the rock hard breakfast potatoes I mentioned in my review - American Near Me - Hastings, Nebraska

Stopped in Monday at 5:40 pm. Only a handful of customers there. Took 15 minutes to get a drink then an additional 25 minutes to get our food. When the food arrived the waitress left as fast as she could. One of us had pancakes and the waitress didn't give us syrup. Took 10 minutes before we could flag someone down to get some. I got grilled salmon. The middle was completely raw. Sent it back. Took them 15 minutes before they brought it back out. Everyone else was done eating at that point. They weren't short staffed. I saw about six waitresses but they all seemed to hide in the kitchen out of sight. Never going back. read more

It took two hours to get our food and we were there BEFORE the rush. And people who were there 30 min after us got there food before us. They had WAY TOO MANY people on the restaurant. You're gonna get COVID before you get your damn food. read more

This has been the first, worst and never return service. We waited over 30mins for our drinks then another 30 mins for our food. Not only did our food come late, it was in correct. Customer service wasn't there and our ohana didn't feel like we received the best service. read more

Perkins American Food - American Near Me - Hastings, Nebraska

This place needs some updated reviews. Went for Saturday morning breakfast. Service was excellent. Food was good and came out fast. Highly recommended if you are in the area. read more

So I'm not sure if this was just an off night for them but Alexa not a very pleasant person or at least just seems like she doesn't like to help you. The service from the waitress was ok. But my drink was never filled and I was really hoping I could have more water but no one came around. By the time they did I was done and ready to go. The food did not have flavor and I was super excited to try their banana nut muffin but that too was lacking in flavor. It was not the worst meal I have ever had but it certainly not the best and unfortunately I won't be giving them another chance. read more

The staff are a bit slow and forgetful. Food is just ok. Not exactly worth the value but if there's no other choice... read more

See all

Had the strawberry pancakes. Good food service was a little slow but overall good. Looked busy for time off day

When you arrive at this Perkins, you will be greeted with great customer service but the food quality at the time of our visit was very poor. Luke warm as it came from the kitchen. Where as what we ordered was a hot dish. The cook on duty did not give it his best. However, the hostess and hosts made it all worthwhile. read more

Worst restaurant in Hastings. We waited 2 hours for food that never came. Not a singe server came up after to tell us about our food. I will never eat here again. read more

Watch someone peek their head out of the kitchen 3 times and never came out to seat us, the man ahead of us or wait on the man wanting to pay. Terrible service, I will never go back there again & will leave bad reviews all over social media. I wish this place was never built. Horrible place to go! read more

If there was a negative would have given that. I will be writing a letter to corporate. Our party waited over an hour for food and we finally left. Our order was 3 pieces of pie, an egg Benedict, pancakes, and the last person had only an omelet. Not hard. When I confronted the manager she said they were busy. People that came in 10 minutes before we left had just gotten their food. She didn't apologize and could care less. Forget this place. read more

We sat in this restaurant for 1 hr and 40 min and still did not get our food! Very disorganized and heard staff fighting and yelling at each other in the back. Do not recommend!!! read more

I had a bad experience here shortly after they opened but decided to try it again. Much better! The service was very friendly and the food was cooked to order. All none of this or add these were correct. For it being off hours I was surprised at the very long wait we had for our food. The food was very hearty and always more than you can finish once it does arrive. One person in our group ordered over easy eggs and said they were good but could have used another minute to cook. The food is good, the service is friendly, but you may have a bit longer wait for your food than expected. So give yourself a bit extra time just in case. I will be returning here. read more

Erika served us later in the evening, and let me tell you what- 5 star service! They not only had great deals, but the amount of food we got was INSANE! I ordered appetizers at half off, along with my dinner, and I ALMOST regretted it! Erika was friendly, gave us great service, and kept our drinks filled. The price for what we got was fantastic. We're here for the rest of the week, so we'll definitely be back. read more

Fast service and food was great, but there is apparently a 2 drink refill limit and only check on your customers 3 times. I've been passed by my waitress, other staff, and even the manager and was never asked how my food was and if I needed anything. Disappointing since everything else was wonderful. read more

I felt that I would be too generous giving it 1 star, food was acceptable but the service was far from it. There were 15 in our party and they told us that they couldn't accommodate us at one table, no big deal that some of the kids had to sit at a nearby booth. The other party of 12 that was there soon left and we were the only ones left. Waitress came and took our orders and got our beverages but informed us that they ran out of sliced lemons and she was going to have to cut more. About 20 minutes later, most of our beverages were long gone along and we hadn't seen our waitress. She did finally pop out of the back and we asked if she had the lemons cut yet. SHE PROCEEDED TO SCOLD US BECAUSE SHE WAS TOO BUSY AND HAD NOT HAD THE TIME TO CUT LEMONS OR REFRESH OUR WATERS, TEAS, AND COLAS. Not sure what she was busy doing since the restaurant was empty and now we realized why. read more

We were in town for a family funeral. Our family had a nice sit down meal. My daughter left her wallet at the restaurant. She didn't recognize that it was missing until the following day as we were going to the church. We stopped in just to check and after verification she received her wallet and all contents in tact. I can't tell you how appreciative we were to know someone honest turned it in! Great establishment! Thank you!! read more

Food is bland and the service is super slow. I won't pay their prices for what that offer. Not a fan at all.

We had the worst service last night. We ordered our food and after waiting almost 2 hours, and listening to the staff fighting in the kitchen we finally left. I have never walked out of a restaurant, but this was the most unacceptable service I have ever experienced. read more

Horrible service. Wait staff was exceptionally rude and slow. Didn't even get our drinks before we left. While leaving another customer stopped us and said he didn't blame us! He wished he would of left! Never will go back. read more

this is the worst service I've ever had and i've been to a million different perkins and this is bullshit. two of us got food and the other two orders were never put in after waiting an hour! this is an outrage. read more

My family of 5 stopped in for lunch on a Saturday afternoon. The restaurant was not overly busy but it took over 20 minutes to get our drinks and almost 45 minutes to get our food. Once the food arrived, it was very good. The server we had, Jake, was pleasant, but didn't pay a lot of attention to us (drink refills etc). Because the food was good, I'm giving a higher rating. read more

While in Hastings, I visited Perkin's for a late lunch on 10/24/16. Upon arrival, just 6-7 guest tables were occupied. Long story short, service (or lack thereof) was absolutely pathetic (including my having to seek my own drink refill) -- all compounded by an inaccurate order, a waitress that seemed less than interested in serving customers, a hostess making excuses when paying my tab, and customers at adjoining tables sharing similar frustrations. I dine out 3-5 times weekly and have so for several years, and will gladly tip 25% or more for excellent food and service and openly endorse good-quality establishments. That was not the case at Perkin's. Today ranked upon my Top 10 worst dining experiences in the past 20+ years. read more