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    Perfume and Gold

    1.0 (1 review)

    Services - Perfume and Gold

    Jewelry repair

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    7 years ago

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    Beré Jewelers - Omega Seamaster 300 Heritage 75th Anniversary Edition

    Beré Jewelers

    (29 reviews)

    $$$$

    I came to Bere because I heard wonderful things about the store and customer service…read more Well.......here we are. I wanted to test this out before I commit to buying something large. So I bought a right for my daughter around $1800 that needed to be resized and I asked for engraving. All this was good. No issues. So why did they get the two star?? It all happened yesterday when I called to find out the status of the ring. It's been a week and no text or phone call. When I called they try to shift the blame on me accusing me of changing my idea and wanted engraving saying that was added on later date. I was like what????? Then come to find out they send my ring out to get hand engraved cuz their machine can't do it. That's ok. I get it. Things happen. Again what is disappointing is that when they realized this had to be shipped out and it won't be ready by Saturday, no call or text. Then when I called tried to shift the blame on me. I don't know if I got this kind of service cuz I didn't make a 50k purchase but for a respectable jewelry store I do t think what I purchased should matter. I don't think I will be going back.

    I highly recommend Bere' in Pensacola!! All of the staff were very friendly and helpful! Bob was…read moreespecially helpful and, well, just great! He not only knew more than a lot about the watches I was looking at in the store but also the watches I was also considering online! He even wore a watch the store doesn't sell and let me try it on at a later visit. Unfortunately the watch that I was interested in wasn't in stock. Bob kept me updated in texts to let me know when it would be in and even held the watch for me to try on and play with when it came in! Now I'm in the honeymoon period with my new Omega and I couldn't be happier that I got it from Bob at Bere' Jewlers!!

    Pensacola Jewelers and Reed's Clock Gallery - Lori Hill wearing custom diamond earrings & pearl necklace from Pensacola Jewelers

    Pensacola Jewelers and Reed's Clock Gallery

    (3 reviews)

    $$

    I bumped the review from one to three stars based on the owner's interaction and sincere response…read moreand apology for poor service. I brought two pieces of jewelry here, a watch to be repaired and a wedding ring to be resized. After a over a week I still had not received word if either could be repaired/adjusted or price estimates for either. I called twice, both times I was told that they were busy and would call me right back with estimates but I never received calls back at which point I picked up my items and brought them to Bere's jewelry down the road, who quickly gave me an exact price and time to pick up my jewelry. This store seems to specialize in clocks and fails to give the time of day to other customers although they advertise doing so. Also, they do charge $25 just to look at your fixable items (which will be subtracted if paid to repair), but fortunately I did not have my items inspected after the 7-10 day time period, so that was avoided. Mr K. Thank you for reaching out and researching the case. However, the watch I dropped off was not LED or LCD, it was a Ferrari analog watch with a digital clock as well. If t was analyzed/inspected the employees at the front desk did not inform me of the case, they said it had not been looked at yet. The ring was also not sized as I did try it on and it it fit the same, and again I confirmed it with the employees at the front desk.

    I stopped in the stire to get an estimate on a piece of custom jewelry. I left a drawing with…read moreAlyssa and was promised a call back within a few days. I never received a call back so left a message for Alyssa to call me. I waited several days but never heard from her. I tried calling and leaving messages but she was "unavailable" to take my call. It's hard to believe there was no interest in designing and selling a piece of jewelry I budgeted $2000 for.

    Perfume and Gold - jewelry - Updated May 2026

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