I am very dissapointed in Performance Trans/Auto these days. I have been a faithful customer over the last 10 years. Perhaps I was naive to think that counted for something. I am not sure what is going on now but their customer service is subpar at best. Beware of their new "proactive" advice philosophy. The good thing is that there are new auto shops opening in the area so we have choices! :) And all of them have great customer service, even the dealerships are upping their games with faster turn-around on repairs and competitive pricing. read more