Helpful, friendly and knowledgeable. They are always eager to help you and have a very positive…read moreattitude. They go out of their way to save you money.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This shop agreed to take on a challenging project: replacing part of a floor in our Class A…read moremotorhome, that another shop stated was rotten. Once they got into it, there was zero rot! There was a roller that came unscrewed. Now, this still wasn't an easy task. Chip did a great job of troubleshooting all of our 4 slides and ended up replacing 4 rollers. The shop also identified a problem with the generator mounts, just by walking by while the generator was running. Charles did a great job on that repair.

We drove here from Tampa to the Red Bay service area to have our Tiffin serviced. Charlie has been…read moreworking on these generators for 40 years. Kimbrough's had our RV for the entire day and offered us a free stay in their modest RV spot if we chose not to leave that afternoon. They welcomed us with that famous southern charm and made us feel at home, knowing that the repair would take the entire day. They were incredibly straight forward and honest with us about what had to be done, vs. what really could wait, or didn't need to be done at all. It was worth the 10 hour drive, and we would do it again, but hopefully we don't have to! And the price was more than fair compared to ANYTHING in the Tampa area.

I bought a Boss hog torque converter for my 2017 GMC 5.3 but I have reading the reviews. I am about…read moreto put it in. So far their customer service is good.

I highly recommend this company. They helped me when I had problems with my convertor they went…read moreabove and beyond any others I called for help. Very knowledgeable company.

long post, buckle up!! Kia of the shoals forged my signature and my mother's signature on the…read morewarranty package that I know for a fact I declined when offered. I wanted my payment as low as possible and wasn't worried about GAP ( I have this with my car insurance) or the extended warranty. I planned on selling my current vehicle and putting it towards the principal anyways. I was told by the finance manager that I couldn't remove it because I didn't have a trade in. (I find out later that was not true and went to the GM and had it removed. ) Now here is the problem. I had flexor tendon surgery performed on 9/25/25 (purchased 10/11/2025) so I was unable to physically sign my signature in a legible way for one, as my dominant hand was in a bulky full forearm/ hand splint and I had very limited movements in my thumb due to the recent surgery. My mother never once stepped foot into that dealership so how did she sign her name? The finance manger said it was a wet signature. Not at all possible. It's evident the same person forge both of our signatures on the warranty package also. Next problem, I know I declined the extended warranty. I've had so many issues out of my 2020 Kia telluride. Not 1, but 2 bad alternators, a dead battery, oil leak, I've bought a new housing, new gaskets, changed my oil 5 times in 20,000 miles since I got this car due to low oil, not to mention all the times I had to put more oil in it. 2 bad O2 sensors, and now my transmission is blown. When my step dad dropped the car off at the dealership this morning, the service "professional" very rudely said he wouldn't help them unload it from the uhal hauler. So my step dad and 80 year old grandfather had to get out and physically push this hunk of junk car off, which resulted in my grandfather falling and getting injured On their property. I've called Kia multiple times and told them about my issues and not once did anyone mention anything about an extended warranty. Nobody cared to even look. All they could offer me was to buy my car at today's market value. I only found out about the extended warranty by reaching out to the salesman because I wanted to know where all these extra charges came from. That's when I found out about it. Don't you think if I knew I had an extended warranty from the beginning, I would've cashed in on it instead of sinking nearly $2k into fixing it myself? But to my knowledge, I declined the coverage. I know did. The salesman was great and nothing is directed towards Bryant Anthony. This is all for general manager, finance manager, owner, and service department. This car and dealing with this dealership has been a complete nightmare. I don't even trust the dealership to work on it now. I'm so disappointed and lost all trust in this dealership all together. Kia, just so you know, forgery is a federal offense and I will be seeking legal representation for this, among a long list of other things. If anyone wants to know more, please reach out. I have so much more I can tell you about this dealership and my experience there. I will be posting this review every single day until Kia and I can come to a resolution.