**SAFETY CONCERNS** We went to Cunningham Tire for a simple caliper change out and ended up with…read morewith my husband saying "We have NO Brakes". This was a 2 month old job with only 900 miles being driven on the Jeep. I called the proprietor and told them what happened, and the response I got was, I need your mileage/and job was done 2 months ago....nothing about the shop's workmanship at all, or are you OK? Luckily we lost the caliper assembly on flat ground (I-59) at a offramp going into a TA Truckshop and not on a mountain side. TA got us fixed up on Mechanics own time and the witnesses said, we was so lucky as they seen it fall apart behind us while loosing all brake fuild. This company is difficult to work with and will just send you to some kind of mechanics warranty company they have purchased that does not pay out full job cost you initially paid for. This could have been prevented if the bolts was tightened properly and re-inspected, workmanship like this kills people.

just the worst always breaking peoples things and they act like it's not they ga fault half the…read morepeople in there shouldn't be touching a car but yes everyone I talk to says to same they don't no what there doing I won't recommend no one there

No frills, but honest no non-sense repair. Danny is a nice honest mechanic. The dealer told me I…read moreneeded new brakes and Danny told and showed me that I had 50% of my pads left and 1-2 years left on the pads. I had already bought the pads and told him to replace them anyway. Only charged me $60 labor! A good honest mechanic. One man show and a good mechanic.

The gentleman was very accommodating when we were picking up a U-Haul at this old no-frills…read moreestablishment in the VA mountains. We called the 800 number that directed us to pick up a 20 ft. truck an hour away from our location. We had requested a smaller one, but due to a lack of trucks on this busy weekend we bit the bullet and got it. To confirm everything we called the day before so we wouldn't get any "surprises." Elliot's Garage was aware of the order, and it was correct. The man said that the truck was waiting for us. When we arrived at 7 a.m. the next morning (yes, we left our location at 5:45 a.m. so he wouldn't give the truck away) the clean truck was ready in the lot with the furniture pads we had requested. All went well. I recommend to call here first before you go to a place along the switchback roads of rural PA. Rt. 57 was doable with a long truck. Tip: Don't use the bathroom. Go to the Exxon Fas Mart up on Rt. 57.

I just bought a new car there. The staff was very helpful and made the process easy. I hadn't…read morebought a new car in a long time prior to this when another company owned the ford dealership in Martinsville. Have no problem recommending anyone in the market to go and give them a try.

I brought my car to GR Chevrolet because of GM Recall letter that I received. Although it took…read moreseveral weeks due to having to repair more than was originally expected, the Service Dept manager & asst manager kept me informed throughout the entire process. I got my 2012 Equinox back & better than new. I have always found the service dept to be extremely helpful at GR.

Bought another car from Cole yesterday. Drove 230 miles again each way because the first deal went…read moreso well.

I recently purchased a Toyota Tacoma from this dealership, and if I hadn't been set on finding a…read more2023 model with low mileage, I would have walked away from this deal! Living in Northern Virginia, I had my dad check the car out for me initially. While the salesperson was helpful in getting the process started, the experience quickly turned into the worst car-buying ordeal I've ever had. I came prepared with a pre-approved loan from my bank, which is not local. The dealership needed to send some paperwork to the bank in order to finalize the deal and receive the check. However, getting the finance manager to cooperate was like pulling teeth. Despite the process being clearly outlined on the paperwork, they were uncooperative and dismissive. I repeatedly asked for the finance department to call me, but they never did. The salesperson was the only person who responded to me throughout this ordeal. After going back and forth, the finance manager finally called the bank and sent the required paperwork. I thought everything was settled, but two days later, I learned they had failed to send the completed forms back to the bank. Even more frustratingly, they insisted I couldn't take the vehicle until the check was received--yet they delayed the process by not doing their part. When the bank offered to send the check via overnight mail, the dealership told them to send it through regular mail, without even consulting me. This caused a delay of over a week before I could pick up the car. Additionally, I inquired about a sales tax exemption for disabled veterans, which I qualify for. According to the DMV, online dealers should be able to process this paperwork, but the dealership offered no assistance whatsoever. When the check finally arrived, the salesperson called me to pick up the car. Upon arriving, I inspected the vehicle and was ready to sign the paperwork. Shockingly, the finance department didn't even bother to review the documents with me. Instead, they handed everything to the salesperson to manage. This has never happened in any of my previous car purchases. To make matters worse, when some paperwork was overlooked, the finance manager came out, dropped it in front of me without a word, and walked away without even a greeting. After driving off, I noticed the vehicle had over 400 more miles on it than the paperwork indicated. I also reached out to the General Manager Jack Norton about my concerns, and while he promised to call me back the next day, I never heard from him. If you're looking for a welcoming and professional car-buying experience, or if you want to feel valued while spending your hard-earned money, I strongly recommend avoiding this dealership.

Great.honest.very reliable. And worth the money very very reasonable. Things that were ask of him…read morewere fixed and did a great job.

From the owner: This business is special because it allows people to continue living their lives and not having to…read morechange their schedule for car maintenance, this company instead schedules with the customer and comes to the customer when their oil change or any other service is needed.