Not satisfied with "deep clean". I paid extra for deep cleaning and an additional $25 on top of that for cleaning my refrigerator. I clarified before they started that I wanted the baseboards cleaned and cracks and corners cleaned and vacumned in every room. I asked to have the bathroom floors deep cleaned and sanitized. I did not get what I asked for. Positives: house smelled good They did complete the job in 3 hrs They were on time They cleaned inside my toaster oven like I asked (I also paid extra for that) Problems: They did not clean the top of the refrigerator -disappointing since I paid $25 extra to clean this appliance They did not properly clean the bathroom floor. They did not even move the shower curtain to clean the corners. They did not vacuum the crevices as requested. There were still food crumbs on the floor in my son's room I will add pictures so you can see what I mean. I also found them hard to communicate with. Their website reservation system offers limited times. When you call them you get an answering service. They never called back until the housekeeper called today for directions and to confirm times. My goal was to get my home deep cleaned better than I would have done in a general cleaning. This was not achieved. read more

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Heard about PME from a friend and so we decided to give them a shot last weekend. Our home was cleaned & spotless and wow were we pleased! Here are the things we loved about this cleaning company compare to the others we have in the past: 1. The owners called us (my husband's phone and mine) personally the day before to remind us of our appt. 2. The cleaners came early and stayed til the job was done as opposed to a set hour schedule of 2 or 3 hours. 3. They not only cleaned our basic rooms but also went out of the way to clean our yard (back and front) and our stove & microwave. 4. They spoke ENGLISH!!! lol funny but true! 5. The owners called me after to make sure we were satisfied and were not sales pushy on rescheduling for our next appt. 6. They do a referral program so if you refer your neighbors they will work out a great deal with you. An awesome company but not corporate if you know what I mean. Overall very genuine and honest. Good business ethics :) Thank you Perfection Maid Easy for making our lives easy.... read more

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I'm the type of person who usually strays away from cleaning services due to their bad reputations. Unfortunately I was in a bind this time and needed my apartment quickly cleaned. ( Move out day.....) Found PME through yelp and was very satisfied with the service. Originally when I saw the prices I was hesitant to give them a try, but I realize you really do pay for what you get. Booking was a snap, you can pretty much do everything online which I thought was really cool. This is the only maid company I've seen on Yelp that does flat-rate pricing and I must say it really does make booking the service easy. I also really like how each booking goes to charity. (you never really see cleaning companies doing philanthropy) I felt like I was in really good hands before and after the cleaning. The owners called me to confirm my appointment, and the maids double checked each room before they left. I'm a pretty awkward person, but talking with the maids & staff felt really comfortable(They're really nice). I would definitely recommend them to anybody who wants quality work. read more

Disappointed yet again. After the bad miscommunication between the phone operator, who has no goddamn clue what's he's doing, and I, the manager called me herself to resolve the issue. She explained that you are charged $70 only if you cancel, there is no charge for a reschedule. She asked me to change my Yelp review after the phone conversation but I wanted to wait until after the appointment. The cleaners arrived on time yet did not ring the doorbell (doorbell works fine because the UPS man came by and actually used it). As soon as they entered the house, they asked us what are they cleaning, what rooms and where. I was puzzled as to why they do not know their tasks, but told them to start upstairs first because my husband and I were still packing up downstairs. Mary Giovanni and her male coworker worked their way downstairs and left the house just by 11:05 (exactly 2 hours and 5 minutes, the flat rate states that the work should be a minimum of 2 hours). The dishes were undone, the window sills are dusty, cobwebs are not removed, some chrome features are completely neglected, all the windows are dusty and ignored, etc... Please see photos of their horrendous service. Manager, if you are reading my review, my words can not go on, so allow me to post photo proofs of your service. It is absolutely shameful for you to process $195 and offer "service" like this. I would advise you to expect a loss in customers after this. read more

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I live with three other roommates and as college students with packed schedules, we never have the time to clean! The apartment quickly got dirty, especially the kitchen and the bathrooms. We couldn't stand it anymore so we decided to call a cleaning service. Through Yelp, we found Perfection Maid Easy and decided to give it a try due to it's positive reviews. The ordering process was enjoyable and easy. I asked a lot of questions since I was new to PME, but Victor was very patient!! I have to say, their customer service was beyond excellent. The maids Tanya and Valerie arrived on time and cleaned the whole apartment! They were extremely accommodating to our needs and were very friendly. I was really surprised at how fast they cleaned and when they were done, the apartment looked brand new! The kitchen stoves and counters were spotless and smooth with no grease or food stains. They cleaned every corner of the bathrooms! They seriously got every spot in the apartment. My roommates and I were very happy with the results!! Overall, I would recommend Perfection Maid Easy! You will not be disappointed with their over the top quality service. read more

To be honest, I was almost not going to book my cleaning service with perfection maid easy because I thought their prices were a little too high. I've been having my home cleaned for the past year by maid companies that I found on craigslist so I'm used to paying less, but after many incidents with these maid companies, I found that paying cheaper just wasn't in my best interest. I've had several valuables stolen from my home, I've found broken dishes and vases after cleanings (they didn't even tell me about it or pay for it!) and the quality of the cleanings were just not what I had hoped for. If you want a perfectly cleaned home and if you appreciate good work then I highly recommend this company! They are amazing at what they do and are SUPER friendly. The maids that came to my home were so sweet and nice. I felt very comfortable with them cleaning my home and happy that I could finally trust maids again. They charged me a flat rate for my entire home and didn't even leave until after they asked me if everything was to my satisfaction. Talk about awesome service! Overall, I'm very happy with PME and am definitely going to use them again. Last but not least, if you're looking for dirt cheap cleanings than this probably isn't for you. But if you want maids you can trust and a beautiful home, then definitely check them out! read more

I was in desperate need of a cleaning service ASAP. My boss was out of town, and he and his daughter are filthy llamas. I had spent two days myself throwing out trash, doing laundry and sprucing up the place. I asked for them to come in, wipe everything down, and make the wood floors shine. They did just that. I also paid extra for them to clean the inside of the refrigerator, which now looks brand new. I had asked for them to be there at 9am, as I had to go back to work. They were there around 9:15, which wasn't a big deal. The house is a little hard to find. I am so pleased with their service, the girls were very sweet and spoke English fluently. I just booked bi-weekly service with them for my own house. read more

Decided to give these guys a try because my house was filthy...We have a 10 month old baby and two dogs, so our place can get pretty dirty. It'd been a long time since we had the place cleaned (maybe almost a year!) but these guys did great. I made an appointment on the phone with Victor, and immediately got a follow up email with pricing and other confirmations. The two maids were showed up were Brenda and Tanya, and both spoke fluent English. They were very personable and friendly, and did a great job cleaning all the way to the corners. They came during the baby's nap time and were very accommodating about cleaning certain rooms first so as not to wake him, and did their best to be quiet. Brenda would check with me every hour to see if I wanted things done a certain way and if everything looked OK. PROS - Professional booking process - Pay via credit card before maids show up - English-speaking maids (Brenda and Tanya) - Thorough - Very friendly attitude and accommodating CONS: None Will definitely use them and recommend them! read more

Needed to schedule a cleaning at the last minute and found Perfection Maid Easy. Booking & payment process was super easy online and the confirmations via text served as a helpful reminder. Really like the ability to create an account that saves your details for future scheduling. The service was delivered as scheduled and with great results. Price was a shade on the expensive side compared to other services I've used in the past (hence 4 stars rather than 5), but I didn't mind paying for the convenient, reliable, quality service. I will be using them again. read more

Definitely use their service! We were moving and I needed someone to come in, after all the furniture was out of the condo, to get it ready to put it on the market.. After researching on Yelp, I saw all the positive reviews and decided to give them a try. I'm very picky about getting a property ready to show on the real estate market. A++++++ service. They did a fantastic job! They arrived early and did a meticulous job.Both girls were so nice and asked me to inspect the condo to make sure I was satisfied with their work. Even our realtor commented on how great the condo looked. I decided to hire them to come and clean our new home too.It was really a wonderful experience. read more

Ugh....this company is AWFUL! $165 for a one bedroom apt? 400sq ft? Notsomuch! The worse part? They didn't do a good job! Couldn't be asked to wipe down my kitchen counter tops or the windows? No dusting whatsoever! Staff is minimum wage and they don't see a penny of the fee. I even complained via their website and called to discuss my disappointment. Its been over a week and they still haven't called me back. Hire someone else! read more

A few months ago I expected guests coming over but because workaholic and career oriented me could not get over cleaning the kitchen and bathroom myself, I was thinking of paying somebody to do it. After some research I found Perfection Maid Easy. I gave them a call, hoping they would do a decent job. They did a very good job. Not only does my place look like new (it was a brand new apartment when I moved in), everything was shinier than when I moved in. And it smelled way better. The two maids did a perfect job indeed. Glad that I found them! 10/10 would hire again. Maybe when I am moving out. read more

After a party, I needed my house cleaned. and I found Perfection Maid Easy through a friend who has hired the maids previously. I was skeptical at first because of having random people cleaning my house, but I needed it done so I gave them a quick call and within minutes, I had an appointment for the next day. I appreciated that the maids made the place look like brand new again. Like you can't even tell a party was held here and everything. The scent of the products smelled great, and everything was spotless. Another great perk, was the flat rate. Usually, maid companies charge hourly, but they didn't. I know that next time, if I need a great cleaning done, I'll be giving them a call again. and you should too! read more

The maids showed up early and worked really hard to get my place looking great. They were very nice and I could tell from their detailed work that they really cared about doing a great job. Before leaving, they asked me to walk around and double check their work. I think what's most important is that the service was honest, quick, and super detailed. Highly recommend this service to anybody that wants real down to earth service. read more

Got my place cleaned again today and was super happy and completely satisfied with their service. See my previous review for more info. Check them out for affordable house cleaning. read more

I recently became really busy with my work so I didn't have much time to keep my home clean. One of my friends told me about PME so I decided to contact them. They were reliable and professional. They arrived on time and did a great job. I will be using the them again in the future. read more

I signed up for Perfection Maid Easy, despite their HIGH pricing, because based on their branding and use of technology (web app for scheduling, etc) I expected a superior experience and a more hassle-free experience. I had a maid who I was paying $80 per cleaning every 2 weeks, the same thing with these guys was costing me $120 every 2 weeks. I switched because my old maid moved away. I used them for 3 or 4 cleanings total. Actually it wasn't the same as my old maid because they didn't do nearly as good of a job on the cleaning. I would still find crumbs on my countertops, and dust all over the place. Spiderwebs were not removed. So the "big benefit" to these guys is supposed to be their technology and convenience. Except that it seems like no one actually reads any of the notes you leave in their online booking system. Also, you never know what maid you are going to get, I don't think they are actually employees of the company but contractors who come and go. I explained some things to my first maid, but it didn't matter because she wasn't the one doing the cleaning the next time. They can't take a key so I had to always remember to place one under the mat while I was rushing out the door in the morning so they could get in. I called their customer service number (the one which they advertise as "call us anytime with questions etc!") and I got a guy who didn't know when my next cleaning was, what the notes were on my account, who was going to be cleaning my place, he was essentially clueless. When I tried to give him some notes on the cleaning service he said "oh well you can just tell your maid when she comes". So essentially you are paying more money for added complication and bad customer service. I have a new maid now, she does an amazing job for less money. My experience with Perfection Maid Easy was like having the IRS manage my cleaning service. EDIT: I also wanted to add that the first maid they sent was complaining about the amount of "black mold", except there is no black mold, some light mold grows on the window sills near the bathroom from moisture buildup, but I have had it tested and it is not harmful. I had to clean this myself, which took me about 10 minutes. The first "deep clean" from them was a good cleaning, but it was about the same as my maid used to do on a standard cleaning. I have my alarm linked to my phone so I know when people come and go from my place. It took my previous maid around 2 hours to do my place and do a great job. Perfection Maid Easy was always in and out in 40 minutes, which would be fine if they were doing a good job, but they were doing a mediocre job and charging more for it. read more

There are a lot of cleaning services out there and I know that it can be difficult to find a good one. Luckily I came across Perfection Maid Easy! (Thank you for the discount special!) A friend of mine had a party in the OC but needed to get the house cleaned the next day. They were a little lazy to clean it up it themselves. This cleaning service did a great job for a great price! No complaints. Definitely recommended especially if you are college students renting apartments or houses! Split the fee amongst the roommates, its worth it! read more

Had a lady come bi-monthly who stayed for 2.5-3 hours. She didn't clean the entire house. Didn't feel like the house was freshened up whenever she left. Thought we'd try PME and pay more to have entire house cleaned. Brenda and another gal came promptly and stayed for about 3.5 hours ($190). They were detailed, especially Brenda. The other gal was okay. Not as detailed and didn't clean behind the couch like our previous lady did, but still pleased with overall service. They said early on they don't move things or put things away so I had to tidy up a little which wasn't a problem. They did move small things around to vacuum. The products they used didn't have the toxic smell so that was good. I had to wipe down the faucets in the kitchen and bathrooms a little more after they left, getting the water spots out and some residue, but everything else was great. read more

Horribly un reliable. Avoid calls when they have to cancel on you. Which them will 50% of the time. read more

I called because they're 2 hours late. Absolute no show, no warning that they weren't coming today. I had a confirmation email 3 times. The call center never had the manager speak to me directly. No text, no email, no voice messages since from any live person. Magically the cleaners both are out because they're sick the same day and wanted to postpone their cleaning to tomorrow instead. Supposedly, through the 3rd party call center guy Adam, relayed to me that the manager attempted to call me yesterday and my voicemail was full- not true at all. They didn't apologize and they better not give me a cancellation fee for their complete lack of professionality and no show lies. I took the day off work to ensure I was here for their help. What a complete waste of time to hire these invisible people. DON'T hire them if you don't want to enable complete slackers. read more

So what can I say about Perfection Maid Easy? Well, to be as straight forward as possible: UGH-MAY-ZING. Let me tell you, this place is so different than the last few maid services I hired (from MollyMaids to Gomaid to Golden Shine...the list goes on and on) What makes Perfection Maid Easy so special? Well, let's take a look at the prime suspects: they got a very sleek and user-friendly website, they allow you to book online instantly, they answered to my booking rather quickly (it was almost instantaneous, went to the store came back and boom I had a response), they charge based on the number of bathrooms and bedrooms in your room (and they do this on a set scale so everyone gets charged the same), green cleaning products, arrived on time, very personable and easy to work with (maids actually talk to you and ask you how your day is etc. you can tell they pay real attention to detail with the cleanings). My home is a 4 bedroom 3 bathroom household and they were able to clean it within 4 hours I believe (they don't charge hourly, once again, their pricing is very smart, this allowed me to get a good cleaning regardless of how long it took to finish the job. ) Also another thing with their booking that I loved ( I know I talked about this a lot already) is that because of their pricing I didn't need to wait for someone to come to my house and inspect it before they priced the service! No quotes! Again, the maids were really nice (Sandra is such a sweetheart, they travel in pairs but I can't remember the other maid's name). I am definitely a full-timer with this company now. I'm never going back to the old maid services I was using before THANKS PERFECTION! read more

I keep my house pretty clean most of the time, but every now and then I like to get it cleaned from top to bottom. I've used other maid services in the area but always was disappointed with their quality of work and their subpar customer service. I knew perfection maid easy was different right from the beginning. Their level of professionalism in dealing with my many questions as well as their awesome website made booking with them an easy choice. The two maids that showed up at my home for the cleaning arrived right on time. They were very friendly and super sweet. Before they left, they asked did a quick walk through with me to make sure I was happy with their service. I liked that a lot because other companies simply left without saying a word to me. Their attention to detail was amazing and my home smelled great! This really is a great house cleaning company. read more

I would never, ever use this place. Rude, rude, rude customer service, and they refuse to do "partial" cleanings. I asked for my home to be cleaned, minus 2 bedrooms, and it is their policy to quote for the ENTIRE house and they MUST clean the entire house. WHAT a LOAD! I am taking my business elsewhere, and I will be sure to tell everyone I know in the market for cleaners, to never, ever use this service. read more

So happy with this service! Much better price than the other companies I used before. And the two ladies, Wangari and Darcy, did a wonderful cleaning in the house and were also very nice and friendly. I would totally recommend this service to all my friends! read more

Perfection Maid Easy is a professionally run cleaning service. I had reserved them on a Sunday and due to a system malfunction they thought I had cancelled the service. The owner immediately responded to my frantic emails and made me a reservation for the following week free of charge. He puts customer service and satisfaction first. For the day of my cleaning, two maids came 10 minutes early and started working immediately. They were efficient and did things in a timely manner. Each room was spotless and the attention to detail was great. It took the maids about 3.5 hours to clean by 1800 square foot house. They were friendly and professional. I would definitely use them again. High recommendation. read more

I had an appointment at 9am and the girls showed up at 9:05. So far so good. The girls were so friendly and we chatted it up! They started upstairs and did a decent job. Not impeccable, but then again, I did not opt for the extra charge for deep cleaning. I was pleased. Then they moved downstairs. Overall, the cleaning was fine. EXCEPT for the wood floors. I did see them run a mop quickly over the floors, but I think they were hungry and tired by this point. I had to re-clean the floors after they left - including vacuuming and mopping. It was very noticeable that the floors were not done (or possibly done poorly), especially the floors in the guest bathroom. I would re-hire this company, because overall it was decent. But...I would probably watch them more carefully and make sure they do what is included in the price. read more

So I hired these guys off of a random occurrence: saw their name pop up in a craigslist posting. Interesting set up, catchy name; I think the flat rate pricing caught me the most (I used cleaners before and boy do they estimate the hell out of you). So yeah called them up, booked then and there (I coulda booked online but I like directly calling certain services, house cleaning is one of them). But yeah so they came over 1pm exactly and cleaned my grandparents pad in a jiffy. Now their Tustin home is sweeter than apple pie. Thanks guys. =] read more

Wish I could tell you how well they clean.. but.. they NEVER SHOWED UP. Had an appointment for 2:00 pm on a Friday. Got the confirmation texts and emails during the week. 3:15 on Friday and no one has shown yet. Grrrr. So I call and the guy who answered seemed clueless and said I should call the number that texted me the confirmation, that that would be the quickest way to get ahold of someone. So I call the number, it's not even a real working number, so I call the guy back, he says he'll look into it, and he NEVER CALLS ME BACK. So I start scrambling because I have people coming over Sunday and the house is a mess. OC Green Clean was able to send somebody out Saturday morning at 8:00. Saved my ass. I was so irritated I wasted my whole Friday afternoon sitting at home waiting for these people to show up. read more

I booked my appointment online, received several confirmation text messages and emails, and on the day of the cleaning, nobody showed up. I then emailed the company and nobody responded. I also emailed the owner and again, no response. They may be out of business now. That or they have the worst customer service ever. read more

This is the worst company. The maids didn't show up at all and Adam didn't even seem to care that my time was wasted. Most unprofessional service ever. Don't use them. Adam didn't even know when Victor, the owner, would be in so I could express my displeasure with this amateur hour cleaning service. Honesty hope this company goes out of business. read more

First off, the booking service is really easy and convenient, over the phone, with the online booking or the new app that makes scheduling a cleaning a breeze. The rates are more than fair for the services provided, especially providing options for deep cleaning for those trouble spots that pets and kids leave behind. The flat rate pricing makes calculating price a snap. Another aspect that was great about this business was the customer service provided. Speaking to the manager, Victor, who was very cordial, respectful, and amicable; to the maids themselves who accommodated to every request, including use of both commercial cleaners and green friendly products. The maids were also very sociable, friendly, and worked efficiently to complete the task within the allotted time frame. Ultimately, I would highly recommend the services provided by Perfection Maid Easy and their staff to friends and family, and definitely be a dedicated return customer for years. read more

What a horrible experience it was dealing with this company. First, the website has no up to date contact information, and their "concierge service" for asking questions is a joke. I tried several times calling the number I hunted down thanks to Yelp (no number to be found on the site) to ask questions and never received a response. I was not even sure they were going to show up and was frantically trying to reach out to other cleaning services day of my appt. Come cleaning day they did show and one of the maids called to let me know the time I booked wasn't enough and I would have to choose what I wanted. Mind you, this was a move out clean so there was nothing in their way and a relatively small home. Not only were things left undone, but they broke our blinds! I was also told via text message "I would relieve the Yelp discount" from Victor and asked him to call me or for his number so I could respond directly. SILENCE! Avoid this business at all costs. It's expensive, inefficient and impersonal. read more

Perfection Maid Easy - Blinds broken by Perfection Maid Easy. - Home Cleaning Near Me - Irvine, California

This company is the best! I've had maid service in the past that was ok but never this professional, friendly, thorough and on time! They send their maids out in pairs which is a bonus for the customer because the house gets clean in half the time and the girls dont get exhausted trying to do a good job all alone. They worked methodically and thoroughly and didn't miss anything! Floorboards were wiped down, the front of kitchen cabinets were polished. Everything looked great when they were done. Would definitely recommend them, to anyone interested in a job done well! Their website is awesome, you can book online in a jiffy. read more

Just got a cleaning done with them and they were very thorough. Especially with the dust on the base boards. I highly recommend them.

Perfection Maid Easy has been a wonderful find! They have done an exceptional job. Not only do they do great work, but they are friendly, punctual and accommodating of changes in scheduling needs that have arisen because of special circumstances. I am so happy to have found a reliable company that does a thorough job and has staff that are so amiable and pleasant. I would definitely recommend Perfection Maid Easy. read more

This review is for the customer service I received while the business was not open last night. Okay, like everyone else snooping around with searches for cleaning services: I am a professional person who needs a maid. Last night, I tried using the online booking service, but some complications arose and I decided that I couldn't work like that anymore to book the maid. I received several emails from someone by the name of Victor, who helped me achieve my goal of booking a maid for today. They will be here at 2 p.m., and I couldn't be happier with how he helped me out. So far so good. Thanks for being professional and kind. Namaste. read more

I am someone who is big on customer service, so my bad rating is mostly because of bad customer service. First, the maid arrived 2.5 hours late (and only one of them showed up). After talking about her, I realized that it wasn't her fault, but an apology from the company would have nice, especially since it was my first cleaning so I had to wait around all afternoon to let the maid in. Second, I have a 2.5 bathroom apartment and the company forces me to either pay $40 to clean one sink and one toilet or not have that half-bathroom cleaned at all. For $170 dollars, I think this bathroom should be cleaned. Third, I was not home when the maid was cleaning the apartment and she completely neglected the kitchen. I came home, and although the rest of the house looked good, having the kitchen cleaned is one of my biggest concerns. I had to clean it myself. Fourth, and most important, I emailed the company regarding my concerns and THEY NEVER RESPONDED. This was the final straw for me. We had signed up for reoccurring cleaning. Needless to say, we will not be having Perfection Maid Easy back to our place. If a customer has an issue, as a business, you address it. read more

I found Perfection Maid Easy by reading such great reviews on yelp. First of, the customer service is fantastic. While processing my online appointment I used a yelp promo code for 10 Percent off. For some reason the price was not deducted from my purchase. I emailed customer service and Victor priced adjusted my order in 2 minutes! I needed my parent's house cleaned for my engagement party that we we're having. I scheduled the appointment the day before the party. I'm sure that everyone knows how much time and planning goes into throwing a party. So my day was completely planned out and very relied on the maid service coming in the afternoon. That morning I received a phone call that the maid had car trouble and unable to clean the house. I told them that it was very important to me that someone come today. Unfortunately there wasn't anyone else on staff available as well. The customer service team was fantastic. They called 6 different maid companies just to try and find me a replacement. They were unable to find one and I was getting pretty frantic and I ended up having to clean the house myself. They offered me a free maid service at a later date because of the inconvenience. So we scheduled them for the following Monday to deep clean the house after the party. Sometime we just can't predict the unexpected. I'm giving this company 4 stars regardless of the mishap because they handled the situation in a professional manner. The maids did a great job with the cleaning. I will say one maid was better and more detailed than the other. But overall, I was pretty impressed. I asked one of the maids for some tips on how to clean the shower glass door and she has some pretty helpful tips! Perfection Maid Easy is worth trying the next time you need maid service! read more

I had guests arriving later in the week and my schedule didn't allow me to allocate time off to do some house cleaning; therefore, I resorted to booking a maid service. Booking an appointment through their online system was very straight forward. It was easy to figure out what services were offered and easy to understand their pricing structure. After booking, I received text and email notifications as the scheduled cleaning was coming up. It was a very needed reminder as I nearly forgot I had booked an appointment as it got nearer. I was unavailable to be at home during the cleaning, but when I arrived I was excited that I had a clean room again (while in school, it's quite easy to let things go). All of the requests we have asked for have been made and it was done in under three hours. Everything was spotless and I didn't have to worry about my guests visiting an unkempt place. I definitely recommend booking through Perfection Maid Easy for any reason. Make sure to check Yelp and their website for discounts as there appears to be promotions going on regularly. read more