A note of appreciation for this auto repair shop as I had an engine light situation that needed to…read morebe evaluated. I called around and none of the dealerships nearby could fit me in the next day; Jake's was able to accommodate me in the morning. A technician ran the diagnosis and said the part wasn't available at the shop so he'd have to order it/have it dropped off in a few hours. I was leaving Duluth the next day and asked if it was safe to drive and get it fixed back in my hometown. He said it wouldn't be a problem and said there was no charge for the diagnosis. I was floored. This never happens at a car repair shop - I fully expected a fee and was willing to pay it. This gesture carries so much weight in customer loyalty/satisfaction - I'm very grateful for the service Jake's provided and won't forget this level of hospitality.

The only reason we are giving 4 is we've only had an opportunity to use them 2x so far but would…read moredefinitely do so again. Definitely not a 'flashy' operation but they treat us fair, do what they say they will (and then some) all at a very fair price. Both visits were due to unexpected issues and they were able to turn our car around same day or next.

Brought car in as I suspected an issue with the timing belt. Came back to a $500 bill listing that…read morethey pulled the timing cover off and checked the timing belt, replaced several electrical parts. Lifted the hood to look and found that the timing cover had never been removed nor were the parts that were listed as being replaced new, still the original dirty parts. Beware! Go somewhere else!

Great response as they called back several times after leaving message. Great resource for repairs.read more

Replying back to jay to owner , jay my door was not rusty and nobody told me it may break you guys…read moreused that so you didn't have to take responsibility. My door handle is hard plastic not metal that pin in there is still sturdy as can be I have opened that door several times no issues . Won't ever be back especially when you won't take responsibility over a $25 part and I'm going to assume the guy working on it pulled himself up with the handle and broke it because once again I've pulled pretty hard on everyone of those handles and not to mention each one of those door handles were replaced last year .!

I cannot recommend Foreign Affairs based on my experience…read more I brought my Volvo in for an oil leak. While waiting for parts, I began noticing a clicking/grinding sensation under my left foot while turning and specifically asked them to inspect the driver's side front suspension/steering. I was told everything looked good. After the cam plug repair, my car was almost out of oil on my first trip out of town a day later. I called and was told to keep adding oil. Over the next two months I added approximately three quarts of oil, far more than the roughly one quart between oil changes I had experienced before the repair. Shortly afterward, my CV axle boot tore, throwing grease around the wheel. After several phone calls, the owner acknowledged they had missed the issue I originally asked them to inspect and replaced the boot at no charge. Unfortunately, the problems continued. I was later told another cam plug was leaking and that parts had been ordered, but I never received a follow-up call. I also felt my concerns about the persistent clicking/grinding were repeatedly dismissed, and different invoices described the complaint differently than I had reported it. I ultimately sought a second opinion. Another shop repaired the remaining cam plug leak for less than foreign affairs charges, replaced the CV axle, and was able to remove the axle without replacing the transmission after I had been told I might eventually need one because the axle was seized. What disappointed me most wasn't that my older vehicle needed repairs--it was the communication and how difficult it was to get clear answers. I also felt frustrated that my final bill exceeded the quoted amount because a coolant top-off was added without asking me first. Throughout all of this Jeff told me to "give him a break, we are overwhelmed". I left feeling less confident in my car than when I brought it in, and I cannot recommend this shop based on my experience.

I brought my 1993 300 ZX convertible to Foreign Affairs last summer because it was running rough…read more I pointed out to them that it might well be the fuel injectors. However they thought it was spark plugs. When i went to pick up the car they informed me it couldn't be picked up because they didnt realiize the didnt order coils.That was the first delay. . After spark plugs failed to make a difference, they then agreed it was probably the fuel injectors. For a period of 4 to 6 weeks they kept the car and informed me that they though they were trying every day they couldn't locate fuel injectors. I finally became so frustrated that I searched for them and found them in one phone call. Things got worse though, when they installed the fuel injectors for what they told it was going to be $1500 and then me an additional $700 with no explanation. When I point that out,they took the $700 off, with no explanation as to why the overcharge was there in the first place. They had also represented that they would keep this collector car in the garage while they were holding it ,but they clearly never did ,as it was clearly dirty from several rains, and more importantly there were several stains on the door upholstery from the mechanic getting in and out. This is the worst experience I've ever had with any auto repair shop, and having car disease that has led me to purchase many older cars over the years I have dealt with several.

Extremely fast and friendly service!…read more Open, honest professionals who show you exactly going on. This is the only place we go, Thank you all !

Exhaust Pros of Superior is forthcoming with repairs. They get you in as quickly as possible (we…read moredon't live in the area, so we are sometimes walk-ins & sometimes by appointment). OH! That should say something also- we come down from the North Shore to get our repairs here. We've used Exhaust Pros of Superior on multiple vehicles (we buy high mileage vehicles) and always go here for exhaust issues. They are great about doing diagnostics and showing what needs to be or not to be done. Prices are in my budget.

Today (Jan 8, 2026) I specifically asked for a conventional oil change per my 2018 Subaru Outback…read moremanual. The tech said "okay," but the receipt shows I was charged for Auto Ace 5W30 Syn Blend (more expensive) and a Mighty M4612SP filter--which is the wrong type for my car (Subaru 3.6R uses a cartridge filter, not spin-on). When I returned immediately to point this out, they claimed they "don't make conventional anymore--only semi or full synthetic," yet their website still advertises "The Regional" package with conventional oil. They gave no clear explanation for the wrong filter and refused to fix or refund the difference.

Great customer service great staff friendly probably the best pricing around town for oil changes…read more Staff will explain findings on vehicles first come first serve no appointments required

Thursday evening before July 4th weekend, while traveling in our MBZ Diesel Sprinter camper van, we…read morediscovered that the engine was loosing oil. Bill's was able to see us the next morning (today), quickly diagnosed the problem (a Mercedes mechanic near Cleveland had broken the oil filter gasket while routinely installing a new filter), had a new filter and gasket delivered in about 15 min, and we were on our way in about an hour with an oil change and pressure-cleaned engine compartment. Plus, they took payment directly from the Mercedes dealer, which accepted fault. Friendly, relaxed, thoughtful folk. Delighted.

we went to 6 other tire shops and no one helped, we found this place and they fixed our tire in 5…read moremins! Would highly recommend. Extremely low prices

What a pleasure to find mechanics as honest, friendly, and knowledgeable as these guys. I'm from…read moreArizona, visiting Duluth. I'd like to take Perfect Timing back with me! DJ Parry