Heaven help you if you need to return a sub quality purchase to this shop. How very dare you? How insulting of you! Be prepared for a full on treatment of condescension, disdain, and passive aggressive belittling. These ladies think they really are the bees knees. When I could not find anything to my liking to exchange for the returned piece, I was told -and I quote "You know dear, this is a very affluential area and the ladies who shop here would be pleased to buy anything from this shop" !! So, no matter who you are dear customers, I suggest, to avoid being spoken to and treated as a complete undesirable, ensure you have a form of ID with your local Bulimba address -and an up to date payslip showing your salary is of a significant pay scale. You will then avoid the patronising and humiliating situation these "ladies" gifted to myself! By the way, I suggest buying from the gift shops further up Oxford Street - same products, not over priced! read more