I hadn't visited the gym in a couple months due to medical issues and decided to cancel my…read moremembership until things improve. While cancelling, I am told that I would be charged a $60 cancellation fee. I asked the purpose of the fee, and was told that it was in the contract. I did not recall any such wording, so I asked if he could show me where I signed my name to such an agreement. As he attempted to pull up my contract in the computer, he tried to justify the fee by saying the fee wasn't as bad as the other gyms. When your only defense of an unscrupulous practice is to point out that other places are worse, you should change your practice. I left after he was unable to pull up the contract, and I will definitely not return.

Friendly staff is always willing to help. Recently under new ownership. The owner is a really nice…read moredude and is always looking to update. $30 a month for everything with a 1 year contract. I've been going to this gym off and on since it opened several years ago and have never had any problems with them.

We joined about 2 months ago. Very happy with our decision. They keep it really clean and members…read moreare good about wiping down equipment after they are done. Staff is super friendly. They have all the machines and weights you could want. Members are respectful. Great place to work out -- especially if you live in the northside of Crestview.

I've tried at least five gyms in the area this is the best one. Clean with quality equipment and…read moreweights.

I asked if biological men were allowed in the women's spaces and the woman at the front desk…read moreconfirmed this is true. She also said if I had a problem with the rules that I should go into a stall. I don't feel safe.

Staff at Planet Fitness Crestview, FL location are awesome .. I was having issues changing primary…read morelocations and they went above and beyond to make it smooth process .. This location is supper clean and staff are all very friendly , happy to assist personalities.. I saw give them a Raise .. thanks again

Mark is by far one of the best people I have met out here in Crestview. He truly cares about his…read moreclients, their safety, and their professional growth. He even has gone above and beyond to where he's even gone out of his personal training and helped me when I was having a hard time fixing things around the house. The workouts are awesome. He has a lot of self defense knowledge and takes it serious. I strongly recommend Scopum Tactical Fitness if you are looking to better yourself, get in shape and boost your confidence. Do not view as a payment and think of it as an investment in your safety and physical/mental health!

Working out is something I really enjoy doing, but it's very easy for me to get bored and stop…read morepushing myself. When I first contacted Scopum Tactical Fitness I was looking for someone to teach me self defense. It then turned into working out as well. Mark is a great motivator and is mindful of your limits. He has a lot of experience in fitness and will push you to reach your goals. I really enjoy my time with him. Since I've been training with him I have lost 30lbs and I'm stronger and in better shape than I have been in a long time. He's great with working around my schedule and he also comes to me to train. I would absolutely recommend Scopum Tactical Fitness to anyone looking for a great trainer.

ZERO STARS!! I will not return to this office. Their customer service is extremely poor, their…read moretherapy is lack luster and they also attempt to upsell you on products and procedures not covered by your insurance as your sessions come to an end. I am completely dissatisfied in its entirety with this office. Every time I went in, my PT couldn't be bothered to provide clear direction to the exercises, I constantly had to ask him to repeat what he wanted me to do and how many sets. He spent his time tapping his pencil, typing on his computer and walking around in circles not showing me how to do certain exercises and being visibly bored. It was a complete joke. I gained zero abilities from any of the exercises set in my "program" and walked away from every single appointment in more pain then I arrived in. I also spent two to three additional days recovering from the pain caused by their set exercises. I watched an older man during my last appointment get stuck in his strap to stretch his knee because his PT walked away without informing him of what she was doing, and went and handled an "insurance issue" on the other side of the office. He was stuck for so long MY PT had to go assist him with a different exercise until his PT could return to her job. RIDICULOUS. Today I received a text message reminder of an appt scheduled separately of our original appointments (due to a system issue), at 3:22PM. The appt is for tomorrow at 10:40 AM. Unfortunately due to a Veterans Day ceremony change I needed to change my appt time. After discussing multiple days to reschedule and none of them working the representative got back on the phone with a completely different tone and said "actually we can't see you after tomorrow due to your care plan anyway so it would be a cancellation fee you need to pay because you're within your 24hr period and you signed a contract!!" Are you kidding me? Number 1; I had zero information on how many sessions I was referred for, #2 my final appt was scheduled after the first three appts were made due to their computer issue.. I had no printed copy of the appt, no email nothing. I had one reminder sent short of the 24 cancellation notice so the patient has no options. Who runs a business like this? Absolutely appalling. I would recommend you find another office if you are seeking actual professional physical therapy because it will not be had at this office.

After earning trust of teen vestibular therapy patient over months of working, "therapist" abruptly…read moreended plan of care for my daughter. This was despite having multiple neurology clinics recommending she continue therapy. She had been taken off medicine for dizziness two weeks ago. that means any test prior to that would not be comparable to the non medicated test results. I think insurance wasn't paying them enough despite my $36 copay for lack luster care So they wanted an out. Initially we thought they had knowledge, but the stagnant and low progress was also in part due to lack of knowledge on how to proceed by therapist. very dissatisfied with how they dropped their care for my daughter still needing therapy per her medical doctors and neurologist. karma will be back. neurological disorders are on the rise so they need to amp up their lack of knowledge and protocols of just dropping patients.very disrespectful for a place that claims to be patient centered. Far from that.