Great experience overall. The team diagnosed the problem correctly and fixed it without any issues…read more Everything was done on time.

The repair was completed to a high standard, and I felt confident in the service provided. It did…read moretake longer than expected, which slightly affected the experience.

New location but staff is beyond green. Hearing them call out "I'm putting Oil in" "do you know…read morewhat kind that is" "no I have no idea but it's fine" was wild. The kids in the shop act incredibly unprofessional and one of the senior guys (Hunter maybe) kept reminding them, out loud, to "act professional". Worse the senior guy was losing his temper and yelling at them when they didn't know the car model pulling up each time. When the tech came to my window he shared the options available and pointed to the shop price board. I choose the economy option and he responded they don't have it. Interesting not to have the more affordable option at all. Checked out and when the tech came back with the paperwork he said we were finished and he would walk the car out. I reminded him I still needed my card. From there I waited another 30 mins more to be walked out. The tech said the service man was having trouble with the skid but then he whispered he took the wrong thing off and the tech responded "sometimes you have to take the wrong thing off to learn which one is right." I felt for bad service man who was struggling because he clearly needed help and no one around was trained enough to offer it. The oil change took almost an hour. Crazy disorganized for a new store and lacking mature skillsets. Avoid this place and you won't regret it.

The service is literally the definition of above and beyond. Ezra the service assistant and the…read moremechanic derrick do a great service and gift a lot of tips on coupon and how to check some stuffs on your car. Further, i really appreciate how they are not trying to upsell the oil package and recommend the correct package based on the driving mileage that i took within a year. Overall i am extremely satisfied with my experience here. They even gave me a car freshener for free with future coupon code. Great value and experience oil change here

Yesterday, my buddy tried replacing my starter but couldn't get the bolts off. My buddy's coworkers…read morereferred him to Rikers on Orange, and I'm really glad he told me about them. Joe was kind, honest, funny, and gave me a fair estimate upfront. I had my car towed there around 8:30 AM and it was ready by 12:25 PM. They replaced the starter quickly and even cleaned my power steering pump, and my car drives so much better now. As a woman, finding an honest auto shop can be hard, but I truly felt taken care of here. Highly recommend Joe and the team at Rikers on Orange!

I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS BUSINESS! I set up an appointment today to get an…read moreanalysis of my rear brake pads and rotors. (I had a flat tire last week which I took to Gator Tire, who said I ALSO needed the back brake items replaced. Based on my last experience with Gator per my first review below, I didn't trust their "recommendation".) True to form, Joe informed me that the brakes items were at a "4" per a red/yellow/green chart. He recommended the items should be replaced in 3 or so months, but it was not critical now. I was charged $0 for the inspection which saved me over $400 per the estimate from Gator Tire. When the time comes for new brake pads and rotors as well as any tire issues in the future, this Riker location will have my COMPLETE loyalty from this point forward. Joe, Lila, William and the entire staff at this South Orange Ave. location are honest, reliable and professional. They do NOT take advantage of their customers like some other locations as mentioned above.

I don't know about instant oil change. It took them 55 minutes to change my oil because the…read moremajority of the time they were talking, smoking, drinking, dancing, playing around, and gossiping. They seemed like the were a bunch of unsupervised school aged kids. When they spoke to me they were professional, and kind, but it seemed like they enjoyed combining play time with work. I hope my oil change was done properly.

Fake advertising, it says 15 minutes but everytime I go is like 2 hours, instead of changing the…read moreoil they start to try and sell you things and they wont stop until you tell them 100 times no, instead of just changing the oil they loose like 30 minutes looking other things in my car that I didn't ask so they can try to charge me for that, they said my wiper are old and useless but they work perfectly, I have go to 3 differents Valvoline and they all suck, just book an appointment in Walmart, and there's also employees that they have 0 customer service. They deserve 0 stars

I came for an unknown noise happening with my steering wheel. They completed a diagnostic test and…read moreprovided an honest explanation which made sense. They then clearly communicated with my warranty provider within 1 hour. I appreciate the swiftness.

Phenomenal first experience here! Honored my appointment, honored my Groupon matching the price,…read moreand were extremely nice and efficient. Did not take long for them to get me in and out for my oil change and let me know about the things that were good and the things that could use changing such as my air filter/cabin air filter. Very good professional HONEST people here and I highly recommend them for your car service!

What a GREAT business. We have been bringing our cars here for service for years. This review…read morewill probably be very short because everyrhing about theses guys can be summed up in one word, GREAT! If you have an emergency, they will figure out how to get you in. They are very reasonably priced. The service is the highest quality as is the repairs. If something goes wrong they will fix that too. The have earned the best of Orlando for the last 3 years! If you are looking for a great autoshop you may want to consider this wonderful shop.

Fantastic job on my MDX! Dealership had been scratching their heads for over 2 years and it turned…read moreout all the MDX needed was a simple throttle-body cleaning to remedy my surge-hesitation issues. Also, the TCM software update they discovered was missing has given an overall smoother driving experience. Terry at the front was very professional and courteous. I will be back for future "head-scratchers." Ben

Shawn was great. Thank you for your service. Paid a lot less than expected which was awesome. This…read moreis my go to place every time I need repairs and service and hes one of the reasons I will keep coming back.

Was very hesitant because of the reviews but I've always used Firestone for tires and I was no…read moredisappointed at all with this location. Employees were very kind and knowledgeable. They showed real care for their jobs and for me as a customer.

A true professional that will change your oil quickly and effectively in little time. I would…read morerecommend him to any any person, family, or friend. Very honest pricing and very reliable. A true, honest gentleman.

Blown away! Requested an oil change at my house. Answered right away, service available super…read morequick, was speedy, thorough, and well priced. I have found my new go to for brake pads , oil changes, and tire rotations!

My family and I have done business with Paul and his team for over 20 years. I have referred…read morefriends to seek out his services. He has always provided honest estimates and quality care. As far as I'm concerned, he's got the best auto repair business in the entire Orlando area. His knowledge of automobiles is unmatched!! I would recommend him highly. Jim Phillips

Very honest, professional and good prices. I've had different issues with two cars that I took to…read moreseveral places in Orlando to get estimates, before a friend recommended KarKare to me. Paul is caring and honest. I was charged almost half of what the other rip off places wanted to charge me. Best in town, hands down.